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Nov 13, 2025 4 months ago
needhelpplease
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Im sorry to post this here but I've tried to file a ticket on this but I keep getting an error telling me to login, which I clearly already am. I am trying to recover an old account that I made in the early 2000's when subeta was getting off the ground. I'm not sure if I should post the details here or if I should wait until an Admin can message me directly. I don't recall the email address I used to register the account, but I believe the account name should be Denako or xxAvenged. There was a period of time where an account name change was needed. I can also provide other bits of information relevant to the validation of the account if needed.

Nov 13, 2025 4 months ago
Roswell
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Archivist

if it was back at the very beginning of the site, it's highly likely that the account was completely wiped if it went inactive for a year or more, subeta used to fully delete inactive accounts but i don't remember when they stopped doing that exactly

Ko-Fi

[font=calibri]I forget threads, ping me if you want my attention ❤️[/font]

Nov 13, 2025 4 months ago
needhelpplease
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Oh no, I really hope that isn't the case. A lot of work, tears, and great memories went into that account. If there's an admin who could please reach out to me, I would be grateful.

Nov 13, 2025 4 months ago
Kore
has some fries to go with that shake
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Have you tired to email them? The support at . Net option? Do you still have access to the email you used to originally join? That will likely be a key piece of info to verify if the account still exists. But yes they moved from manual deleting to allowing names to just "open up" for use. Which I guess now applies to just user names really as we can name pets anything we like now. But in either case they would wait at least a year before deleting/ making names open so no matter what you may be in for building from the ground up. At least it's easier than ever to earn so and many things. For example I have about 100mill in pure and that's not being aggressive about quests and shop stocks. If I dedicate more effort I'm sure it'd be more. I myself had to rebuild 14 years ago and honestly prefer it to my long extinct start 🤷 But start with contacting them and finding out what is even around for you anymore and work from there.

FINALLY GOT THE 15K WARDROBE DONE!!!!! Next up gutting and selling it.

Nov 14, 2025 4 months ago Official
Angelina
is a mirage
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You need to email support[at]subeta.net. Staff do not respond to anything account-related in the forums, and the support email is the way to try to recover an old account.

Please make sure that you add support[at]subeta.net to your email provider's "safe senders" list after you send the email, so emails from support staff don't end up in the spam/junk mail folder.

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