My subscription did not renew this month, and my gold account expired, even though I should have had at least two months of gold account banked. How do I get these back? I also can't re-subscribe.
* Gives her pets stories
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looks like there's currently an issue with subscription payments that Keith's looking into per this thread. hopefully there's a fix soon!
There is currently an issue with subscription payments, and should be posting updates on the thread for it. Unable to update subscription payment
Please fill out a ticket if you should have had gold account time banked so staff can help you with that issue!
ah, thank you. :)
* Gives her pets stories
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I got a message saying my subscription expired as well. I hope there is a resolution soon.