I don't like to pass judgement on people who are genuinely just trying to do their jobs, because I understand how hectic and stressful things can get. I try my best to treat every service worker with as much empathy as possible, and give the benefit of the doubt when needed. That said, my doctor's office is driving me UP THE WALL.

They have mysteriously cancelled several appointments without telling me before I showed up, sent me to specialists who do not take my insurance, given me incorrect information regarding the location of THEIR OWN OFFICE, allowed me to schedule a HRT consult with them just for them to tell me they don't actually provide HRT and cant give me any info beyond "try Planned Parenthood" (WHICH COULD HAVE BEEN DONE OVER THE PHONE WITHOUT A COPAY) , just to name a few of things that really irritated me.

Today I had an appointment for a liver ultrasound, which, surprise surprise, was mysteriously cancelled at the last minute. I called to try to figure out what had happened, only to find out it had been scheduled in the wrong department anyways. Not that it matters, considering they ALSO told me I would have to fast before said appointment-- as I was eating my breakfast. Why this wasn't told me me when I scheduled the appointment the last THREE times it was inexplicably cancelled is BEYOND me.

Every time I talk to these people in person they seem so sweet and helpful and apologetic, so I can't bring myself to stay angry when I'm actually there, but this office is a hot mess. I just needed to vent a little bit lol.

that's so frustrating ;m; i get so worked up setting up appointments, i feel like if it was an uphill battle like this i'd feel so defeated!

Sounds like my current doctor who has managed my Hashimoto's Thyroiditis but has recently become obsessed with the comorbidities of the condition over managing the actual condition.

Two of the worst experiences I had with a doctor (not the current) were:

• I went to the appointment early to be on time to finish paperwork, I ended up waiting THREE HOURS until the doctor arrived, only to tell me that she wanted to retest my TSH (the thyroid condition) to make sure I actually had it. Despite my diagnosis at Hershey, which should be enough for most people as it's a teaching hospital. I left that practice as soon as I was able to.
• Another incident was that I was still trying to find a doctor to manage the Hashimoto's after leaving the one practice and I had made an appointment, everything, and arrived the day of only to be told that my insurance wasn't accepted at their practice. I made a bit of a scene because they had checked my insurance WHEN I MADE THE APPOINTMENT and it was fine and dandy, but in the days between making the appointment and arriving for the appointment, my insurance was no longer accepted there.

So I get it. I absolutely do. I hope you find someplace that can give you the care you need, I can't imagine doing it with HRT right now. That has to be beyond infuriating.

honestly I dread having to call them for anything because I know I'll have to call back five times to make sure anything gets done correctly.

Thats horrible. My older brother has Hashimotos. I understand that its very serious that you get proper treatment. I hope you've found a reliable doctor, thyroid stuff is no joke. :/

Oof, he has my sympathy. It's no fun.

My thyroid story gets better too! As in actually much worse.

I thought I had found a reasonable doctor and then she left the practice. My current doctor is nonchalant about my thyroid numbers actually tanking/being lower than they were at the time of my original diagnosis so I'm going to make my displeasure of the situation quite well known.

I had a referral to a doctor specializing in treatment of thyroid issues (I forget the word off the top of my head, downside of knowing a couple languages) and while they insisted they called me, I never got a call to set up an appointment and when I called them to ask about that, they got snide with me.

My thyroid medication has never been adjusted up past what I was given at 16 and I'm 35. Not only do I believe my Hashimoto's has started to progress, I think it's the reason I've had no heat tolerance this summer.

Wow, that sounds incredibly frustrating—I totally get why you needed to vent! You’re so patient and understanding, especially with how chaotic things have been at your doctor’s office. It’s one thing after another, and I can’t imagine how annoying it must be to deal with all those mix-ups, especially when it’s something as important as your health. I would be climbing the walls too!

It’s tough when the people are so nice in person, but the office itself is just a mess. You deserve better communication and organization from them. Hopefully, things start to improve soon, or maybe you’ll find a more reliable place to go to. In the meantime, feel free to vent anytime—it’s important to get it off your chest!