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Feb 28, 2024 2 years ago
Bliss
will always bounce back
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It keeps telling me I'm logged in, but when I go to main site, it tells me."you must be logged in to view this page!"

Is anyone else having issues?


🌹 Beloved Brother 1989-2018 (10/17 - 02/19)
Grammy 1937-2021 (11/14-10/28) 👼

Feb 28, 2024 2 years ago
Lypsyl
is a billionaire
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Crotchety

I ran into this problem a little while back. What worked for me was to log out of everything - V.2 site, Kumos and here. Then logged back in on Kumos site and I suddenly had access to everything, kumos, v.2 and legacy. It was scary to do because I wasn't sure if I'd be able to log back in anywhere.

Feb 28, 2024 2 years ago
Bliss
will always bounce back
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I have this issue a lot! I cleared my cache my cookies and that didn't work. Then after multiple log in fails, I logged out of Kumos and then logged into again and things worked. I don't know if Kumos has a glitch with the log in (when Subeta.net kicks you off and tells you to log in, you have to do it through the Kumos site), but it's really scary. I don't want to lose 18 years of my Subeta life xD;


🌹 Beloved Brother 1989-2018 (10/17 - 02/19)
Grammy 1937-2021 (11/14-10/28) 👼

Feb 28, 2024 2 years ago
Lypsyl
is a billionaire
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Crotchety

Yeah, its definitely a glitch from the Kumos site. There were all sorts of problems with the kumos site at first, which is why I delayed joining. Then it seemed stable, so I joined it. Was fine up until I hit the forced logout then had problems.

Login problems are my worst nightmare - because how to get it resolved when you can't tell anyone there's a problem?

Feb 28, 2024 2 years ago Official
Dill
is practically pickled
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Caiman

Quote by Lypsyl
Login problems are my worst nightmare - because how to get it resolved when you can&;t tell anyone there&;s a problem?

We have a support email! support @ subeta.net

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Feb 29, 2024 2 years ago
Lypsyl
is a billionaire
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Crotchety

I know, but I've also had problems with losing access to my Subeta email in the past. I've changed my Subeta email to one that is current and accessible, but that could also change. Uncertainty, change and irrational fears are a part of life :).

Feb 29, 2024 2 years ago Official
Dill
is practically pickled
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Caiman

Ideally you should reach out to us on the same email address your account is registered to, but we can still help even if you write in from another email (it'll just be a lengthier process for security reasons).

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Mar 1, 2024 2 years ago
Truffula
is quali-tree company
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Daryonka

I just ran into this problem (the not logged in on main/legacy site, but login link takes me to kumos where I am logged in) and fixed it by logging out on kumos, logging back in, and then return to main/legacy site and I was logged in again.

Mar 1, 2024 2 years ago
Bliss
will always bounce back
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I'd say there's a definite glitch on the Kumos site! I did report it because log in issues, are scary! My whole online social life IS this site


🌹 Beloved Brother 1989-2018 (10/17 - 02/19)
Grammy 1937-2021 (11/14-10/28) 👼

Mar 1, 2024 2 years ago
Truffula
is quali-tree company
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Daryonka

I don't think it's a glitch, exactly, it's more of cross site tracking of logins isn't fully synchronized. So sometimes you need to relog to get them back in sync!

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