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Jan 30, 2024 2 years ago
Trees
is unlucky
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It's happened again, some of us didn't receive the new subscription item when we should have, our renewal dates were at a time when we didn't receive last month's item because we'd already gotten that when it was released the previous month. This has happened before, but I wouldn't be surprised if the delay messed things up this time.

Usually when this happens, the news post is edited or a staff member posts in the comments to let us know that they're aware of the issue and if we should send a ticket or wait 24 hours first. But no such thing has happened this time, making me think that the staff haven't seen what's happening, so I made a thread about it here. Please tell us what we need to do.

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Jan 30, 2024 2 years ago
Last call for
_Last_Chance_
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Same issue for me

[dance=Last_Chance] BUYING [Item=gleaming teapot tears]

Jan 30, 2024 2 years ago
Bowie
is lost in space
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Ziggy Stardust

Same here ):

Jan 30, 2024 2 years ago Official
Dill
is practically pickled
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Caiman

Issues with giving out the newest subscription item are being worked on!

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Jan 31, 2024 2 years ago
Trees
is unlucky
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Any updates on this? Do we need to send a ticket after all, or is it still being fixed?

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Jan 31, 2024 2 years ago Official
Dill
is practically pickled
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Caiman

Fix still in progress! No tickets should be needed once we've got things ironed out. :)

[edit] Done! :)

Avatar Version: Alaskan Winter

Feb 2, 2024 2 years ago
Last call for
_Last_Chance_
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Got mine 😃

[dance=Last_Chance] BUYING [Item=gleaming teapot tears]

Feb 2, 2024 2 years ago
Trees
is unlucky
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I have the item now, I guess this can be locked.

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