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Oct 8, 2022 3 years ago Official
Star Captain
Galaxia
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SailorButtress

[item=Steamwork: Start to Finish]

You may have noticed some issues with wardrobe, such as HAs not loading or wearable previews not showing up, along with forum issues.

Subeta has a lot of different features, but by far the most intensives are the wardrobe and the forums. Those in particular are grouped together with their own servers on Subeta V2 with more memory and ability to spin up for events and so forth. The issues you're seeing right now are related to the Subeta V2 servers running out of memory and not tripping the notifications when that happens, and thus not clearing the data automatically (this kind of situation is also the reason why sometimes pings don't go through, or shop events don't show up for people). Keith cycled things manually the other day and was trying to figure out why it's not handling running out of memory correctly, but Subeta's infrastructure is bespoke and it's going to take a bit more pinning down. So this is in progress! I'm going to be updating the status page as well. Thank you!

- - -
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Oct 8, 2022 3 years ago
bonita
has a bad feeling about this
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Killer Threat

Thanks for the update! It's been bugging me.

Should I log in differently to access the wardrobe?

I live in MN, and whatever you've heard... It's much worse.

Oct 8, 2022 3 years ago
Straywillow
will always find their way
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Delbchaem

Thank you for your hard work

Oct 8, 2022 3 years ago
Flygon
is a SUPER USER!!!
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Kito

Prefer a News Post since Forums don't always load

Looking for these : x100

Wishlists

Oct 8, 2022 3 years ago Official
Star Captain
Galaxia
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SailorButtress

You don't need to do anything different, the matter is with the servers and that is what we need to work on to get things running right!

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Oct 8, 2022 3 years ago
NEVER feed
Trubble
after midnight!!
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Thanks for the update Galaxia. Would this be linked to the Hovers not showing images. 500 Server Error Also https://sapi.subeta.net/ gives SSL handshake failed Error code 525?

[Kiss=Trubble] [Flower=Trubble] [ToT=Trubble]

Oct 8, 2022 3 years ago
kytten
is a survivor
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Cele.Stial

Appreciate you makin' a post about it and keeping us in the loop!

So Im picking up the pieces
Now where to begin
The hardest part of ending
Is starting again

Oct 8, 2022 3 years ago
bonita
has a bad feeling about this
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Killer Threat

Ok. Thanks! (And Good Luck! 🍀)

I live in MN, and whatever you've heard... It's much worse.

Oct 8, 2022 3 years ago
pink_dolphin
is a billionaire
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Thanks for giving us the update.

[kiss=pink_dolphin or harvest pink_dolphin]

Oct 8, 2022 3 years ago
Alaina
is going batty
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Scoparia

Thanks for the update!!

Oct 8, 2022 3 years ago
SayuuChuu
caught them all
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Ivy

thank you for the hard work~

Oct 8, 2022 3 years ago
Saturnine
wants to believe
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Fearleading

I swear this isn't the first time we've been told that the memory notifications haven't been tripped. I wonder why not?

This is not to say "You're doing something wrong" but wondering outloud. thanks for updates.

S-F
[flower=saturnine][tot=Saturnine]

Oct 8, 2022 3 years ago
DreamsInPink
is made of stardust
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Grymalkin

Thanks for addressing the issue!!

Oct 8, 2022 3 years ago
EvilRedDuckie
is feeling knotty
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Wenceslaus

Thank you for the update. :D ❤





  • Visit my shop, Autumn Haven!
  • my wishlist.
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  • ping me if you want my attention.


Oct 8, 2022 3 years ago
SuperNovaSky
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Fashion Portfolio

Thank you!! This was getting to me the past few days but I am sure you guys ere working on it. Ya'll are awesome!

[tot=SuperNovaSky] [egg=SuperNovaSky] [tp=SuperNovaSky]

Oct 8, 2022 3 years ago Official
Star Captain
Galaxia
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SailorButtress

You are correct, it isn't the first time this has happened and it's part of why it's taking a bit at the moment.

Subeta's server and database needs are very particular, there aren't a lot of out-of-the-box solutions or even professional services that can deal with it all (Keith has tried). So he ends up doing a lot of code and having to troubleshoot it himself, and this is something where what looks like a good fix sprouts a leak later and there isn't another document or coder to help since, well, bespoke. Subeta is not a corporate product by any means, for better and for worse, but that makes it all the more meaningful when y'all stick with us through these sorts of things. Thank you so much. <3

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Oct 8, 2022 3 years ago
wren2012
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Thank you for the update. I'm glad to know its something larger thats being investigated and not just something happening on my side. :)

Oct 8, 2022 3 years ago
lovey
is a mirage
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Eminem

nooooo... subeta is broken foreverrr! jk lol <3

[TOT=lovey] [egg=lovey] [tp=lovey]

Oct 8, 2022 3 years ago
Reaper
sealed it with a kiss
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Derek Hale

I appreciate the information but I highly suggest not turning a news post into a forum post when we're having issues with Subeta V2 which means that forums don't necessarily load or take (in my instance just now) about 5 refreshes to load =/

It's better to let it be a comments thing so people can see what's being said.

Wouldst thou like to live deliciously?

Oct 8, 2022 3 years ago
princessbvbblegum
kicks butts
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Rob

thank you for the update! and thank you to all staff for everything you do : heart:

.•:•:•:•:•:•:•:•☾☼☽•:•.•:•.•:•:•:•:
ugh, as if!
:•:•☾☼☽•:•.

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