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Feb 12, 2022 4 years ago
Tribble
is a red shirt
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Svengoolie

I am thinking I might like to do a monthly subscription, but when I go to sign up it does not give me any information about the cancellation policy, billing dates, ot whether it automatically takes the money every month...

Can someone point me to where I can find these things out?

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Feb 12, 2022 4 years ago
Darkrai
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Sucre

The money comes out automatically each month on the same day that you signed up (and roughly the same time of day iirc. I'm not currently subscribed but I was for a time). You can cancel by going to the same page and clicking a button, but you'll keep your benefits (like the GA and presumably access to the new battle challenger if applicable) until your active subscription runs out

Feb 12, 2022 4 years ago
Tribble
is a red shirt
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Svengoolie

Thank you!

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Feb 12, 2022 4 years ago
jKat
is dancing till the world ends
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Bones

So it easy to cancel a subscription? I have never subscribed to Subeta before but I am thinking of doing so now, but I am worried about funds being taken out continually if i do cancel .

I wish I could go back in time..

Feb 12, 2022 4 years ago
Frenchi
is hopelessly romantic
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Vivisect

yes, it's easy to cancel. you just go back to the subscription page and the subscribe button will be replaced with a cancel button. you'll know the cancellation went through successfully as the header of your previously active subscription tier will be red instead of green and it will say "CANCELLED: your plan will end on (date)".

Feb 12, 2022 4 years ago
jKat
is dancing till the world ends
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Bones

thankyou. I have been hesitant. I like was looking for information regarding subscriptions and cancellations of. Thanks tribble for making this post.

I wish I could go back in time..

Feb 12, 2022 4 years ago
Avel
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NVLB

You should also note that there isn't an easy way to switch plans. You would have to cancel a plan and then subscribe to a new one.

[tot=Avel]

Feb 12, 2022 4 years ago
Tribble
is a red shirt
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Svengoolie

I have gotten most of the answers I needed from other users here, but it seems like they should put the terms on the page where you subscribe. It would make it easier!

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Feb 12, 2022 4 years ago
Jovi
is a THIEF!
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You could suggest that staff add a FAQ to the subscribe page in the Suggestions forum

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