Did you remove the old one when you got it? Other than that I would just say it is a cache thing that just needs to catch up. Glad to hear you did in fact get a new one though!

It is still working, the cache is just showing the first zap.

Flameo is an acheievement prize for being burned 100 times by the red rreign during fireside. Ice skin was a prize for the Snolympics events in 2015 and 2016. So the only one of those three you can get from the zapper is glade.

Are you sure you didn't get Discoball this time around? That is what I am showing as the last one you got.

I would make a ticket tbh because from the list I see, you got jakkrow the day before you got discoball. Maybe a UA has access to something I cannot see.