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Sep 30, 2021 4 years ago
topipers
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Selilah

Whenever I try and go to somebody's ping group for a CW or event, the image remains blank for me. Even if I go to my ping group or use the search option, nothing shows up. Has this been happening to anyone else?

I left an example of what I mean below.

Oct 1, 2021 4 years ago Official
Spotlight Champion
Destiny
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Dexter

This is usually cause by an extension or add on with your browser. Can you try signing in through incognito mode on your browser. This usually will tell you if it is your browser is blocking the results.

Dexter by

Oct 1, 2021 4 years ago
topipers
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Selilah

Hi, I went into Incognito mode and the problem seems to be fixed. What should I do if this is a problem with my browser? For reference I use Chrome.

Oct 2, 2021 4 years ago Official
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Destiny
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Dexter

If it is your browser then one of your add ons or extensions is blocking it. You could try disabling any of those one at a time and see which one is doing it. And if it is something that you can whitelist that page, then whitelist the forum group page. It probably will affect other things like account search.

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Oct 2, 2021 4 years ago
topipers
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Selilah

Thank you, it ended up being an ad.skipper I had for my Sims downloads

Thank you so much for the quick responses and help!

Oct 2, 2021 4 years ago Official
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Destiny
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Dexter

You are very welcome :D locking as resolved.

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