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May 14, 2021 4 years ago
Phlizz
is sour
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Is there a place where I can check what I put in as my date of birth when I signed up to Subeta? I have poked all around the Dashboard and can't find this info anywhere... And if, for whatever reason (it's been years and I honestly can't remember), I put in a date that is not my real birthday, can it be changed?

I'm also wondering, do the site staff care whether we provide this information accurately or not? For users who are 18+ I can't see why it would make any difference if someone chooses to lie about their age, but maybe there are considerations I haven't thought of. For those who are under 18, I wondered if there might be some potential legal ramifications.

The only other way I could think of that this information might be relevant, was in the case that you forget your Subeta password, and you no longer have access to the email account that you provided, your birthday might(?) be one of the pieces of information requested if you are trying to prove that you are the account's rightful owner to regain access; is that a plausible scenario (or have I overthought this)?

May 14, 2021 4 years ago
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Crappy

I would file a ticket with staff. [Url=https://subeta.net/tickets.php]Ticket Center[/url]


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May 14, 2021 4 years ago
Skolletta
Sir Quest-a-Lot
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They changed mine when I filed a ticket, no fuss. xD

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May 14, 2021 4 years ago
Phlizz
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Thanks for responding! And yes, I might do that. :) Though TBH it's not something that's a big deal to me personally - from a user perspective, the most significant thing (I can think of) that it affects, is whether I want my birthday icon to pop up on the right day (which I don't; I have that option deactivated anyway). So I don't want to waste staff time putting in a ticket if this is something trivial to all concerned.

Mainly I'm just bothered that I can't find out what information I put in, and thought - have I just not looked in the right place? Or is this actually not available for me to see, and if so, is that for a purpose (e.g. security reasons) or just an oversight?

May 14, 2021 4 years ago
Skolletta
Sir Quest-a-Lot
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Unfortunately to find out, you’d have to file a ticket. xD

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May 14, 2021 4 years ago
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Crappy

Yeah it is on the backend, so staff have that information.


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May 15, 2021 4 years ago Official
Dill
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Caiman

For the record, we do advise that you use your real birthdate for a multitude of reasons, not the least of which is account ownership verification.

If you need your birthdate updated, please file a ticket and the staff can assist you further. :)

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May 15, 2021 4 years ago
Phlizz
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Seems this is not something that can be aided by further forum discussion so this post might as well be locked. Thanks again to everyone who offered advice. :)

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