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Mar 9, 2021 5 years ago
Dandelion
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Aziraphale

I'm getting a little more money coming in each month now so I want to upgrade my current subscription from Quester to Councilor (I always need more CSC).

I don't think there's a way to directly upgrade yet, or at least I can't find an option and have a vague memory of it being promised in the future.

Going to cancel my current subscription tells me that I won't be able to buy another one until the current one would have expired, apparently? That's on the 19th, so really the only way to go about it is to wait until the 18th, cancel Quester, then wait until the 19th and sign up for Councilor?

This just seems like a weirdly long winded way to go about it so I wanted to check I wasn't missing something obvious.

previously known as Shuck
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Mar 9, 2021 5 years ago
Lypsyl
is a billionaire
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Crotchety

I'm pretty sure you are correct. Not 100% certain, so if you want to be totally sure, I recommend submitting a ticket and asking.

Mar 9, 2021 5 years ago
Galaxy
is starry-eyed
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I've also been wanting to upgrade.

Back at the end of January, this was posted in the News...

Quote
Finally, we are almost done implementing a way to upgrade or downgrade an existing subscription. without having to cancel and re-subscribe. Please look forward to this feature after the February 8th update if all goes well.

Now, second week of March:

Quote
If you cancel your plan, you will not be able to purchase a new subscription or change your subscription plan until your current plan&;s subscription period ends on --/--/----. The CSC, Gold Account time and other rewards you have already received will remain on your account.

So apparently all did not go well, because this wasn't implemented. I've finally decided to just do the "cancel and re-subscribe" thing, but I was really looking forward to the change. Is this something that is still being worked on or on the list of things to be worked on?




⭐ I changed my username. I used to be Aeon. ⭐


Mar 9, 2021 5 years ago Official
Dill
is practically pickled
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Caiman

You can cancel any time, and your subscription will run its full course (you've already paid for it). Then re-subscribe with your preferred plan when it expires. If you wait to cancel until the day it's due to expire, you could overshoot it and it could renew before you get the chance to cancel. So anyway -- and I hope this makes sense, I haven't had my morning coffee yet -- if you're going to cancel and re-subscribe, cancel now, enjoy your GA until it's due to expire anyway, and then sign up again with an upgraded plan. :)

We realize it's not ideal, but it's how we have to do it at the moment.

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Mar 9, 2021 5 years ago Official
Bug
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Segfault

Yes, I can shed some light on this. I started implementing it in January, finished several iterations of it, and have been working through some unexpected considerations we ran into along the way.

The original plan was to release this in late February. However, it was delayed - along with everything else on my todo list - for reasons explained in my site update post here.

(If you aren't part of the siteupdate ping group, I highly recommend joining so you don't miss out! There is a link in my signature below. You can also check admin post highlights periodically for the most important updates.)

🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights

Mar 9, 2021 5 years ago
Dandelion
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Aziraphale

okay, thanks.

previously known as Shuck
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