Hi my wife has all of a sudden had the following issue with her account.

She is not sure how to fix it but itโs account bound issue as not happening when I log in to my account on the same device.
The site is basically unusable for her. Does anyone know if she has pressed something or is this a glitch?
is having the same problem (I'm only posting because they can't!)
thanks! it seems fixed now . really appreciate your help / I don't know what happened
Thanks so much for posting for me
Again seems fixed now!