Hi! While it was funny at first, I'd really like to get this snow off of my avatar's face, I just... cannot work out how. Could I have some help?

There is a cache issue with the snowballs. If you go to your wardrobe and click Wear Now (to re-save your avatar), it should disappear.

Hi! I've tried this, but nothing seems to have changed.

Re-save may not be working right now, since the staff has been having issues with getting the zombie strains to work right and they have been deploying fixes (which may inadvertently break other stuff)... For what it is worth, I don't see anything on your face other than kisses, so if you clear your browser history entirely, it should fix the snow thing for you.

Oh hey, that's done it! Thank you so much!