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Jan 16, 2019 7 years ago
Creature
has a massive family
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Dobbie

Hi guys! I submitted a custom overlay about three days ago, and it hasn't been reviewed yet. I was just wondering if there was an average length of time for approval, I haven't seen anything about it as of now. I only ask because the other overlays I've posted have been approved within a day, so I'm just unsure. :) Thanks for the help!

Jan 16, 2019 7 years ago
Johnny_673
loves wieners
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Akaw

Its pretty much random as it depends on the availability of the art staff

art by YURA

Jan 16, 2019 7 years ago
Draken
is lonely
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usually can depend on the staff availability, amount of ones ahead of ya, many things tbh..Id say if ya havent heard anything by end of day maybe file a ticket asking if they can look into it..3 days doe seem kinda long though tbh

Jan 16, 2019 7 years ago
Merlin
needs a vacation!
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Mullberry

Usually mine are approved in 2-3 days. I think the longest I waited was 4.? I'd just be patient, it will probably be soon if it's day 3, but if you're worried you could always file a ticket :)

Jan 16, 2019 7 years ago
Creature
has a massive family
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Dobbie

Thanks for the input guys! I totally understand, life is crazy and I don't want to bug the awesome staff here. :)

Jan 16, 2019 7 years ago
Frenchi
is hopelessly romantic
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Vivisect

my first and only custom overlay took a couple of weeks to approve so idk, it can take a while but they'll get to it eventually.

Jan 17, 2019 7 years ago
Creature
has a massive family
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Dobbie

It was approved moments after my final response. :D Thank you guys! Noktis looks a lot more like herself now.

Jan 17, 2019 7 years ago
Avel
has ALL of the plushies!
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NVLB

I think mine took closer to a week.

[tot=Avel]

Apr 16, 2019 7 years ago
Ying
is ZOMBIE LONG TIME
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Maybe they should post a timeline on the overlay page so people have an idea of how long they should wait before they submit a ticket..?

Mine were around 2-7 days I think. Normally on the shorter end.

Holiday Things

Apr 16, 2019 7 years ago
Princess
is a Grand Champion!
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Princess

It depends on when staff decides to look at it tbh - which isn't as often as it should be imo... It can vary from a few days to week (+ apparently, a couple of weeks is ridic)

art by mei

Apr 16, 2019 7 years ago
The Royal
demon
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666

from what I know, sometimes the approval can take some time as the person who approves custom pet overlays sometimes need to collaborate/get internal feedback on overlays that may be pushing the rules a bit. I waited a few days for 666's overlay, i think he made the staff a bit unsure!

666

ᴛᴡᴏ ᴋɪɴɢs ᴡᴀʟᴋɪɴɢ ʜᴀɴᴅ ɪɴ ʜᴀɴᴅ 👑 👑

May 5, 2019 6 years ago
Chocolate
needs more chocolate
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I want to laugh at the absurdity of all of the responses in here. I submitted my first overlay a few days ago, and have since been on pins and needles. It's totally fair that approval is dependent on artist availability. But like, don't they have internal metrics and goals? Between my friends and this board, I've seen the following:

Quote
<24 hours
2-3 days
4 days
3-5 days
2-7 days
A week
A couple of weeks
Surely this is madness. I never realized that this area of the site had so much variability. I'd also like to think that my overlay is completely "vanilla" when it comes to customization, so it really shouldn't inspire much, if any, conversation behind the scenes. I'll post a suggestion to have the average wait time added to the overlay page. Having a benchmark would be greatly appreciated.

[edit] 3 days exactly!

Chocolate by [userid=586524]
🍫 🍪 🍩 🍫

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