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Jan 5, 2019 7 years ago
NeoNyxRae
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Maeryo

So, for those of you who don't know- as I didn't, this time last week- every year you're on Subeta after your first, you get a Loyalty Box! It's a really cool thing where it'll let you choose your prize! And Subeta gives the Boxes to you, and their accompanying achievements, when you go to one of the pages for editing your account. Or at least, it did for me.

Now here come the problems: 1. I've been on Subeta for seven years. That's six Boxes. 2. You cannot move them out of your inventory, nor their Tokens.

Now of course I understand they don't want you selling or trading the Loyalty Boxes; as they say in the description, it's just for you! And that was actually nice, because now I'm not being given something with a potential price tag, something with a marketable 'worth'- it's just for me to enjoy! But why can't I put it in my Vault? Why is that not an option? This isn't a thanks! This is a punishment! I have to plan what in the world I'm going to do with six Loyalty Boxes, ASAP! I've changed my name just to use one up because I need inventory space!

If I could pop the Boxes into my Vault and use them when I needed them, this would be a fantastic thank-you gift from the Staff. In fact, I'd have been here a few days ago to say thanks for them! It's a wonderful thing to have, an item that gives you almost exactly what you need, once you need it.

But as it stands, I now have to hurry up and decide what the best use of my special gift is, without being left feeling as if I'm squandering it. I just want the choice to save it for later, use it once I want to. Is there any chance of that becoming a possibility?

Jan 5, 2019 7 years ago
RedSekhmet
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Recently I also had 7 Loyalty Boxes in my inventory that I used on 2 pet slots on names changes. Just use the boxes? I think that's the only solution needed to this "problem."

It sounds really ungrateful to call something that gives you a FREE pet slot or a FREE pet name change or any of the other FREE REWARDS of the Loyalty Box a punishment. The staff did not have to do this for us, plenty of sites don't give a flip about how many years you use it or if they do then their prizes aren't nearly as cool or valuable to your account as Subeta's is.

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Jan 5, 2019 7 years ago
serinde
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Eversti

That's just 6 items in an inventory that can hold 250. That's like 2%... You can still use the inventory with boxes in it. Yes, vaulting non tradeable items would be convenient, but I feel like the site has many much more pressing issues. If the inventories could hold like only 10-20 items at a time, I'd understand the outcry. But not with 100/250.

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Jan 5, 2019 7 years ago
Permanent
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Crappy

You can lock up to 10 items in your inventory. Can you not just lock one of these boxes until you decide what you would like to use it for? I honestly tend to use them the day I received them so I have no idea if that is an option.


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Jan 5, 2019 7 years ago
Flying Ace
Speiro
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I've got three loyalty boxes in my inventory right now, with another one coming up soon. I would love to be able to shove them into my vault until I make up my mind about what to do with them.

We just got done with the inventory-locked reliquaries during the Morostide plot... didn't a staff member just say they were looking into making it so account-bound items could be put in the vault? I hope that idea hasn't been discarded just because the reliquaries can be moved now, because it's still relevant for loyalty boxes, those stat booster eggs, and the wearable from the recent quest-a-thon.


Jan 5, 2019 7 years ago
Tempest
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Ezra

Nothing about those boxes says you need to use them right away. Just lock them and decide later? As a gold account user you have 250 spaces in your inventory to keep things, and if there's only six boxes you still have a ton of space left over...

Jan 5, 2019 7 years ago
Frost
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I believe the issue with vaulting these items is that the vault lets you move items to shops, which would make it possible to sell the loyalty items. That's a migraine to try and sort out.

I think a decent solution would be to possibly have a separate area of the vault. A safebox to store non-tradeable items & things like lizard minion traps, discount cards and whatnots that need to be in your inventory to work. Items could only be moved from inventory to safebox and vice versa. Items in the safebox would still be in effect (discount cards, lizard traps), but they wouldn't clog your inventory.

Potentially do away with locked items, add the safebox as an option instead.

Jan 5, 2019 7 years ago
Flying Ace
Ciannwn
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Gwyn ap Nudd

Quote by Frost
I think a decent solution would be to possibly have a separate area of the vault. A safebox to store non-tradeable items & things like lizard minion traps, discount cards and whatnots that need to be in your inventory to work. Items could only be moved from inventory to safebox and vice versa. Items in the safebox would still be in effect (discount cards, lizard traps), but they wouldn&;t clog your inventory..

A very good idea. I always have 3 locked items in my inventory - lizard trap, minion trap and discount card. I was lucky to have a GA when the reliquaries were stuck in our inventories.

Can unlocked Loyalty boxes be destroyed by the Zapper or accidentally fragged? I have a feeling they could at one time.

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Jan 5, 2019 7 years ago
Frost
is frosty
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From the FAQ:

Quote
These boxes cannot be traded or sold, or even moved from your inventory. So be sure to lock it if you want to keep it safe from the Zapper until you use it! Staff will not reimburse zapped boxes or totems.

😬 Yikes.

Jan 5, 2019 7 years ago
Flying Ace
Ciannwn
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Gwyn ap Nudd

Loyalty boxes and totems should be immune from the Zapper. NeoNyxRae has to have a permanent GA to keep their boxes safe or avoid using the Zapper.

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Jan 5, 2019 7 years ago
Frost
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I fully agree. :/ It would be so disappointing to lose a loyalty box to the zapper because of site restrictions.

Might make a suggestion topic about the safebox idea later. Locked items are nice enough as a feature, but they feel too limited to me.

Jan 5, 2019 7 years ago
Flying Ace
Ciannwn
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Gwyn ap Nudd

Quote by Frost
Might make a suggestion topic about the safebox idea later. Locked items are nice enough as a feature, but they feel too limited to me.

Good idea. I'll add my support for it in a reply.

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Jan 5, 2019 7 years ago
Someone
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Uhhhh, if boxes HAD been movable to the vault at the time that I got my haul (it was a bunch but I’ve been here for 13 years, it may have been 7?) I would have used them differently for SURE! Probably all for pet slots instead of some for other random things like GA xD I just remember feeling overwhelmed by them and only being able to lock a few and /needing/ to use one for GA to lock the others. It was a gift and a burden a bit to have them and not want to use them right away. Can’t they be account bound without being stuck in the inventory?

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Jan 6, 2019 7 years ago
NeoNyxRae
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Maeryo

I'm not ungrateful for the Boxes; I love the Boxes. I have stated several times that I found them to be wonderful, beginning with the topic of this post. My problem is my inability to properly save them for later, such as putting them into my Vault.

If I were to keep a constant GA, yes, it would only be 7/250, or 2.8%; but once this one week is up, it's back to 7/100, which is, well, 7%. Which doesn't sound like much, but even just when doing Quests, there's the items I need to buy, which take up space only temporarily, then the random item prizes most questgivers give, and the Wizard Tokens, and at this time of year, the New Year's Tokens... Even without the GA extra five quests, it can stack up to around 2-300 items. Those 7 spaces are vital, and a few times I've had to hurry up and clear out room in my inventory in the middle of a Quest, because I was counting on having the space to do two to three more Quests. I'm definitely not saying this is the biggest issue on Subeta's plate, not by a longshot. But it should still be mentioned.

Since I never use it, I forgot there was a function that let you move stuff from the Vault to other places! I always just move to the Inventory to sort out properly, but I can see how other people would find it easier to send stuff stright from the Vault to somewhere else. Your idea sounds good, though!

I had forgotten that items in your Inventory are at constant, though technically low, risk of theft or damage. This is a whole new reason to want them in the Vault. Like, theoretically, I could have kept all seven of the Boxes in my Inventory indefinitely; but would a lizard be able to steal one of them? I don't even remember what all the potential risks to Inventory goods there are.

Edit: Misspelled a name.

Jan 6, 2019 7 years ago
Flying Ace
Ciannwn
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Gwyn ap Nudd

Quote by NeoNyxRae
I had forgotten that items in your Inventory are at constant, though technically low, risk of theft or damage. This is a whole new reason to want them in the Vault. Like, theoretically, I could have kept all seven of the Boxes in my Inventory indefinitely; but would a lizard be able to steal one of them? I don&;t even remember what all the potential risks to Inventory goods there are.

We don't have random events which steal items from the inventory any more.

Fragging is possible if people don't mind the extra work involved making sure the Loyalty Boxes aren't checked. It's the ordinary zapper options which are too risky. A guaranteed random experiment is OK but not everyone wants an experiment pet.

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Jan 6, 2019 7 years ago
Flying Ace
Speiro
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Quote by Frost
I believe the issue with vaulting these items is that the vault lets you move items to shops, which would make it possible to sell the loyalty items. That&;s a migraine to try and sort out.</p>
<p>I think a decent solution would be to possibly have a separate area of the vault.

I would think all they need to do is check if the item is account-bound before moving it. If it is, you throw an error, just like the system already does if you try to move something that's not actually there (like if you moved it in another tab, and haven't refreshed the page yet).

Building a second vault sounds like the more complicated solution.

[edit]

Actually this bit of my post should probably be in a ticket instead of advertised on the forums. :x


Jan 6, 2019 7 years ago
Frost
is frosty
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If they can figure out how to remove the little checkbox in the vault but only for items with specific rarities, then there'd be no need for a "second vault", and I'd be just as pleased tbh. x) I feel that removing the checkbox would lead to a lot less thrown errors when you're trying to mass-move your vault junk into a shop or gallery.

iirc the same problem came up with the low-tier stat booster eggs cluttering up people's inventories after each and every coli reset. Before they were given the option to be fed to a pet, you were stuck with them if you had no pets to use them on.

I'd still like an eventual overhaul or upgrade of the locked items feature, esp if account-bound items are going to be used for things like plots. :X

Jan 6, 2019 7 years ago
Archer
is a worthy opponent
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Not to suggest yet another currency, but maybe another currency? Like...anniversary points or something. Put the totems in a shop, and make the boxes redeemable for a point if you don't want to use it immediately. Side note, calling them Loyalty points would make a lot more sense, but we already have those for buying csc.

I've had at least one box in my inventory for ages now cause I don't really have anything to spend them on.

Looking to buy this!

Jan 6, 2019 7 years ago
NeoNyxRae
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Maeryo

Oh, really? Thanks for the heads up!

Jan 7, 2019 7 years ago Official
Bug
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Segfault

Thank you for the feedback! <3

We've just made it possible to move account-bound items to your vault via the inventory options. (Click on the item from your inventory, and the option will show up.)

The ability to move it to the vault via quick-stock is being looked into. It's a bit trickier since quick-stock is bound to our user shops system, and we definitely don't want these items moved into shops accidentally, or to interfere with quick-stocking into shops.

This change will be mentioned in next Saturday's weekly siteupdate post :) (If you're not getting pings for that and want to, join the siteupdate forum group - there is a link in my signature.)

There should be no way to move the item from your vault into a shop. We've tested this to the best of our ability, but if you discover a way to get around this, please file a ticket here and ask for to be notified and we'll address it.

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