How do I go about changing the name. I click on the link telling me I can get a free name change but it just leads me to my pets. Almost all of my pets' names have been taken which really bums me out but I'd like to at least be able to change them to something else.

On the page where all your pets are listed, there are downward arrows at the top right corner of each pets box. Click this arrow and a menu will pop up. Change Name is the 3rd option down from the top. 👍