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Jan 4, 2018 8 years ago
Twi
is starry-eyed
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If I click cancel on an overlay I have submitted (and not accepted yet), will it refund so I can submit again later? Used a Loyalty Totem if that makes a difference.



I live in my own little world...
[font=ariel]but it's ok, they know me here.[/font]

Jan 5, 2018 8 years ago
Frenchi
is hopelessly romantic
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Vivisect

well, you should be refunded, so if you don't still have the credit to upload a free overlay after cancelling, you can file a ticket to have it sorted out.

[flower=Frenchi]

Jan 5, 2018 8 years ago
Twi
is starry-eyed
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Thanks for the reply! That was my assumption too, but I haven't been active here since well before custom overlays were released and couldn't find a solid official answer nor have a feel for how business is run here. ^_^



I live in my own little world...
[font=ariel]but it's ok, they know me here.[/font]

Jan 5, 2018 8 years ago
Solsticesprite
cleans up nicely
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it is very typical in terms of how Subeta is run that if some CSC feature requires staff judgement and is rejected, you get your currency back.

Jan 5, 2018 8 years ago
Twi
is starry-eyed
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Yeah, I wasn't worried about that part, I'm sure I saw somewhere that you can resubmit if rejected. My issue was that I'd rather them not accept this submission. I saved it as a lower quality image than I meant to and didn't realize until the next day. Pixelation twitches. X.x So, my error, and not the end of the world, but didn't want to lose a custom overlay credit by making a second mistake. Haha...

Thanks for the reply!



I live in my own little world...
[font=ariel]but it's ok, they know me here.[/font]

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