I'm at work and we deal with this mail order pharmacy. They come in every evening to pick up prescriptions, expired pills, etc. Sometimes we have mail for them - bills, new prescriptions, refill requests, etc. to give them at the front desk (where I am). So the guy comes in tonight, I tell him where the supervisor is, and I hand him the envelope.
He goes "What's in it?" I blink before I answer "I have no idea, it's not my habit to read other people's mail." And he just gives me this look and goes off to get whatever he was getting here.
Seriously?! Did he think I was going to open a sealed envelope with potentially confidential information in it and see what it was?! Uh, fuck no. It's none of my damn business what's in the envelope. My job is to see who it goes to and give it to them. That's it. It could be any number of things. And this is not the first time this same guy has said or done similar. Sometimes I have the expired pills down here in boxes so he doesn't have to go up and get them. He always makes a big, bitchy show of opening them up and making sure it's okay to take, etc. He's just a total ass. Ugh. He's one reason I'll be glad to switch to day shift. Make the new person deal with him, heheh.
Any stories of assholes at your work/etc.? I wanna hear 'em.
Maybe he just said it without thinking, like when I ask my husband what my mail is and he's shocked that I would suggest he'd open my mail. XD
I can't share my stories due to nondisclosure clauses... but I've worked here at Subeta for about forever, and in customer service, sooooo... And at a criminal defense law firm for 4 years (which was actually pretty awesome)... and now at a civil litigation firm... so assholes abound. Haha. You just can't work in customer service or law without dealing with a few, y'know?
TRUE THAT. I've worked food and retail, as well, and you know... I've dealt with the least number of assholes at the criminal defense firm. I'M NOT SURE WHAT THAT SAYS ABOUT HUMANITY.
In my line I've come across some who learn I'm single. They feel its their obligation to tell me about their cousins, daughters and friends. They also ignore my explicit and often vulgar refusal.
Of course there is something wrong with me. A partner won't fix that.
- When I was working at Subway, I had someone blame my manager (who was making his sub) for being late to work. He was on his phone while ordering his sub, which is already rude. He asked for an "Italian". Keep in mind we have several subs with the word "Italian". So, the manager asked if it was a "Spicy Italian", and he said yes.
At the very end when the manager was ringing up the order, the customer said something along the lines of "you got my order wrong and I don't have time to have another one made". A few minutes later, he calls the store and complains he was late because of the wrong order. HE GOT A FREE SUB THE NEXT DAY.
That's the worst part about assholes in customer service: they get free stuff just to appease them. It's awful... you shouldn't be encouraging people to be rude.
When I worked at Paradise Bakery and Cafe (owned by Panera), I had multiple customers make me cry. There was one jackass that takes the cake though. We were out of bread for the soup area. This guy came up to the register and verbally assaulting me because we were out of bread and crackers. He kept yelling at me because we were out of bread and crackers. I finally broke down in tears and he still kept yelling at me. So that was fun. People are assholes.
Retail and food service were the most miserable fields of work. I don't miss them in the slightest!
Alright, time for story :
There's this woman talking on her phone right now, in front of my desk. She's maybe 5-6 feet away. Part of my job is to call out pages, which involves room numbers. I'm not super loud with it, but I have to be loud enough to hear. And the response is sometimes loud over the walkie, depending on who answers. Her phone call involves telling someone a credit card number (which is completely WTF because what if I wrote it down?!). She told the caller to hold on and had the lady balls to look over at me and say sternly, "Could you please be quieter? I'm on the phone!" I look at her and deadpan, "No. I'm doing my job." And boy if looks could kill, shit, I'd be deader than a doornail. I mean, WTF woman! Go outside and talk! Go in your family member's room and talk! GO ANYWHERE BUT RIGHT THE FUCK IN FRONT OF MY DESK!!!
"Actually, ma'am, could you please speak up instead? I'm having a hard time jotting down your credit card information with all this walkie noise. :) "
RIGHT?!? XD
And here's another good one. A nurse called stat over the walkie, to a certain room. Stat basically means the person in question has fallen or could be dying - an emergency, in other words, which means all hands to that room. Seconds after that happened, I get a phone call from a doctor's office asking to speak to a certain nurse. I tell them the nurse is dealing with a stat situation, which medical people understand. But this woman was all "Oh, can you go in and get her please?" I'm like "No, she's dealing with an emergency right now. Can you call back in a half hour or so?" And the woman's like "You can't get her on the phone now?" Me "No, I'm sorry. Please call back." What the actual fuck, woman! You're a medical professional and you don't know what stat means?! SERIOUSLY?! IDIOT.
Aaaaand this is even worse now because I just found out the person in question died. Shit.
Why wouldn't he make a big show about what he's taking? I mean what IF he got a wrong box and took something he wasn't supposed to? I'm sure that would be his job and not the secretary at the desk that didnt know wtf was going on.
I'm all about calling people out when they are asses, but just doing their job? Nahhhh.
It would actually be the fault of the nurse who brought down what he was to take. And honestly, I wouldn't mind if he simply checked them over, but he makes a huge, bitchy, sighing deal out of it. There are cameras there that can see that he's checking. He doesn't need to throw a tantrum every time.