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Feb 20, 2017 9 years ago
Squid
is drunk in love
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Pacifist

I made a comment in the news this morning, but I've been struggling with whether to make a bug thread, a help thread, or go straight to ticket regarding this.

I donated some money this morning, got my CSC, bonus included no problem, but I got the bee shirt, instead of the bird dress. And I used my debit card, which I believe, is stripe. Did anyone else have this issue? Did I just read the news wrong? Did it switch to give everyone a chance to get each item?

bird and bear and hare and fish give my love her fondest wish

Feb 20, 2017 9 years ago
jensen
rolled snake eyes
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RM

what option did you use? you have to click the link on the payments page to get stripe options, and then click the stripe button for the popup panel -- the paypal option stays on the page though, so you need to make sure you click stripe and not buy x amount. it's not the most intuitive process.

if you did use the stripe button, but got the paypal bee, then you probably do need to make a ticket o:

oh sacred spork, smite mine enemies [flower=jensen]

Feb 20, 2017 9 years ago
Squid
is drunk in love
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Pacifist

@ volkner Okay so I suppose my problem is ... I thought braintree was like ... idk the ultimate gamers card or whatever they had a few years ago. So if braintree just uses debit card info then I was mistaken n_n I'll go get that bird dress now

/edit Yep you are exactly right I am just an idiot!

bird and bear and hare and fish give my love her fondest wish

Feb 20, 2017 9 years ago
jensen
rolled snake eyes
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RM

yeah it's... not as clear as it probably could be lmao. i'm glad it was just an options mixup and you didn't need to open a ticket, o:

oh sacred spork, smite mine enemies [flower=jensen]

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