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Dec 2, 2016 9 years ago
Pagan
is squeaky clean
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Sule

Yup. I feel not so bright, but...

My ornaments are in my inventory, my tree is 'normal sized'...I'm not having the tiny tree issue. When I select an ornament to place it on my tree, I get that little circle with a slash through it, as if I didn't have the ornament, but I do have them. Tried clearing cache, hard refreshing, but nada...

Can anyone help me out please?

Dec 2, 2016 9 years ago
Frenchi
is hopelessly romantic
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Vivisect

are they in your inventory, or have you added them to your ornament inventory? sorry if that's a dumb question but i just want to make sure.

[flower=Frenchi]

Dec 2, 2016 9 years ago
Pagan
is squeaky clean
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Sule

The ornaments are in my ornament inventory. That is a very reasonable question to ask. I wonder if I should return all the ornaments to inventory, then send them to the ornament inventory again...

Dec 2, 2016 9 years ago
Frenchi
is hopelessly romantic
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Vivisect

possibly; not sure what could be causing the issue other than the system not recognizing that the ornaments are actually in the ornament inventory, so it's worth a shot. then if that doesn't work i'd say give it some time and maybe it'll work itself out?

[flower=Frenchi]

Dec 2, 2016 9 years ago
ChatLunatique
is a witch
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Jolette

Try clicking on the Reset your tree button. That should put them back in your ornament inventory if they are hiding in the ether. Then try decorating again.

Like my HA?

[flower=ChatLunatique]

Dec 2, 2016 9 years ago
Pagan
is squeaky clean
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Sule

The reset button did not work.

Removing the ornaments from the ornament inventory and putting them back into inventory, then putting them back into ornament inventory did not help either. headdesk

Dec 2, 2016 9 years ago
ChatLunatique
is a witch
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Jolette

Urm, P'bly time to file a ticket...

Like my HA?

[flower=ChatLunatique]

Dec 2, 2016 9 years ago
Pagan
is squeaky clean
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Sule

Thanks! I guess I'll file a ticket... :)

Resolved. Please lock.

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