I've been on and off Subeta for... a long time (2 years 9 months, according to my account info), and the main reason I'm still here is because of the game subeta tiles which I find enjoyable and (more or less) unique. However, I've only really USED subeta for about 5 months worth of that. The main thing that keeps me from being terribly active here is that it is so incredibly frustrating to find anything here. The subetapedia has only the most basic information and finding anything else requires a tremendous amount of searching (I find it easier to google search for things on subeta than to look for them on subeta), or you have to ask on the forums. The couple experiences I've had on the forums here are very positive, but I really hate asking a bunch of questions about stuff that I feel you should be able to find SOMEWHERE on the site other than in old user's memories. I'm not a social user, and I do not want to spend all my time on the forums trying to understand things. I want to do my thing my own way, and be able to actually function on the site. The subetapedia should be used to inform users about everything, not just 4 topics that are entirely lore-based that serve no real function for the site. Tell me how to color my pets, tell me what the colors are, tell me how those colors came out. Give me some practical information, please, because as of yet, the only thing I've really found to do on Subeta is play the games (many of which you can find versions of in many other places), collect things (which, unless you like the specific art style of subeta is not something people will be interested in - if you do, the fact that so many things across the site are user-submitted would be extremely frustrating), and talk on the forums (which, there are loads more active forums than Subeta). I've been on Subeta almost a year longer than I've been on a site called Flight Rising, and I know Subeta has existed at least as long as FR has - but Subeta has under 1k users online, while FR has over 3k. Please give me some practical information so that I can actually feel a point in devoting time to your website, and others can feel the same.

EDIT: I don't care if this is actually in the subetapedia, but there needs to be a help page that is not on the forums but on its own page and has technical non-lore info.

https://subeta.net/forums.php/read/141578

This is what you should use for knowing how things work. Very complete FAQ

The Subetapedia is just here for lore, its goal is not to be a FAQ or an guide for new players. You might not like it, but a lot of people do like it that way, including myself.

Yes, the Subetapedia should be updated more often, but to implement more lore. Right now, it really is in a standstill, with nothing major added to it in a while

There probably needs to be:

a) An official tutorial guide/thing. Not sure if the new user tutorial (is there one) links people to the post mentioned by

b) Maybe some kind of "Returning User Guide" - this could be summarised into a post or page that outlines major changes that have occurred in the past year (Maybe at the change of the season a quick summary of what happened that season could be outlined, no idea)

c) A big "Links" page, with every (major?) page listed. Something like that Main Shops page but for everything. Need to find the Fragmentizer? How about Fantines Bake Shop (not the store, the place to actually bake things)? etc

The subetapedia, as has been already mentioned is meant to be a site lore guide which is completely separate from a site user guide. Currently, the help forum has a FAQ about using the site, and how to use various features on the site.

As others have mentioned the subetapedia is strictly for lore. However, there are resources available. For example [URL=https://subeta.net/pets/newbie]this one[/URL]. The other one mentioned earlier is also useful.

I do think there needs to be a resource for major links and explanations though. Like, I came back after 2 years of inactivity and had no clue how to do anything. And really, searching through pages of forum text or googling every little thing can turn players off and make them want to give up. Also, should point out that some players probably don't even use the forums, and wouldn't know that there are forum guides for certain topics.

I think the Subetapedia should be kept for lore, but maybe a separate "main page" that has categories for various FAQs and walkthroughs and explanations that either links to forum posts, or has separate info that is more concise. Like a "what can you do in Subeta" guide (maybe divided by 'world') that shows activities and games (like baking, battling, recycle beast, major drills, etc.)

Subeta's weak point has always been that information is hard to find. Some things are only posted in a single news post or forum post, and really, how can users be expected to read and remember every single post? Or remember every link? I know staff is super busy, so I don't see it getting done anytime soon, but it would be nice to have an onsite resource separate from individual forum posts and topics. Similar to the Subetapedia, except it would cover functions, not lore.

In my opinion, Staff should prioritize users being able to use their site. If they want to have a resource for lore only, fine, but they need a resource for useful stuff, not just a bunch of useless stuff that, while it might be interesting to read, really doesn't affect the game play one way or another. It's great that users have put up guides and there's an FAQ, but again - I do not want to be using the forums. If I could avoid talking to other people at all on subeta, that would be my ideal, and part of that is because the website is so confusing.

I am an admin on a website, which admittedly is very different from subeta, and I am a devoted resource for ensuring usability. It's also my professional job to do just that on the program that my company develops. The hugest turn off for most people is not being able to understand things. New content is important, but being able to gain and maintain a stable number of users is pretty important too if they want to grow as a company, and releasing so much new content that they can't keep up with is not the way to go about it on its own. I don't want a link to a FAQ or a walkthrough that a user made, I want devoted resources that are easy to find. The people who linked to the FAQ and whatever are missing the point. I don't want your help, I want to be able to figure this out using the resources subeta staff have given me, without spending hours looking around pointlessly on their site. If you put the FAQ in the navigation bar, cool, that would work, but at this point, my frustration (and likely others) with the website is losing them money. I have spent a lot getting premium currency on other websites, but I will never do that here when I'm not able to find my way around.

I recognize that it will take time to do these kinds of things, but it will just get worse if they don't get started on it now. I get that they have limited resources, but there are people who volunteer for these kinds of things in communities they're devoted to. There are ways to get it done

I totally understand (and support) some kind of basic page that even just has links to various common places (like, a header for Darkside that links to Maleria and BHH and the Zapper, etc) and links to the FAQ. (The FAQ linked was made by staff by the way)

I get that you don't want to use the forums, but bookmarking an FAQ post that happens to be in the forums doesn't mean you have to sit and chit chat (the post is even locked so you can't post there even if you wanted to). It's not ideal that it's not listed anywhere (it should maybe be linked directly on the Help page at a bare minimum, for those that would see the forum link and decide "nope, not worth it") but, now you have the link so there's no reason not to use it.

They do have the help page linked in the navigation bar, which has a link to the help forum, which has the FAQ in it.

I know it's not a link to the FAQ directly, but it shouldn't take you hours to find something like that. And once you have found it, it answers a lot of the important questions about the site. It may not have everything, but part of any game is figuring things out as you go along.

Eh, I kinda disagree... I mean, I understand that Subeta's interface can be hard for new players to figure out. But the community here is more than willing to help. The forums have a lot of FAQ posts which make up for the lack of more official guides.

I think there should be a link to the more popular forum FAQ pages from the Help page, so it's easier for new players to find - but there's not really a need to change anything other than that. If a new player needs help, they are typically very quickly pointed to the correct forums post for their issue (or they have their question answered directly). I've never seen a player get ignored or treated unkindly by veterans here. If they want to complain after that, in my opinion that's more a problem with their attitude than a problem with Subeta.

That said - I think the Subetapedia should be updated but in terms of lore, not anything else. It's very disappointing to me that Ian's page doesn't mention Jaxon at all :o

I get that the FAQ was made by staff, but the FAQ isn't easy to find. I went to the help page, and clicked on almost all of the links there, but again, I don't want the forums, and I understand that bookmarking a forum FAQ is well and good, but I still had to go and create a thread in order to find it in the first place. I'm not just saying this should be done for my personal benefit, but for everyone. Those who don't want to ask on the help forums for everything won't think to look on the help forum for an FAQ. They'll think they'll need to ask a bunch of questions that are surely answered somewhere but who knows where?

I'm not saying that a bunch of new things even need to be written - I'm saying just that: things need to be linked better so people can find them. I'm sure the information is around somewhere, but there isn't any obvious place to look which is extremely frustrating.

The point is, helpful or not, I don't want to rely on other people. I don't want to ask, I don't want to wait for an answer. I get that there are plenty of people who are happy to help, and in several instances, I have done that, but I don't want to. I want to be able to use the site based on what the site gives me, not based on what the community can help me with. I'm fine with there being some more advanced functions and lore type things that I'll have to go to the forums to, but basic stuff shouldn't be on that list. I've got anxiety and talking to people, even online, who I'm not familiar with, especially on a site that is already frustrating me just freaks me out more and makes me want to leave.

I joined the site in 2004 and then, there honestly wasn't much in the way of FAQs at all on site, and back then since the site has just undergone a huge re-set so everyone was new users. Most of the information I learned, at least for the first couple weeks on site before really entering and getting into the forums was via lurking help forum posts and shout box posts. I managed to find pretty much all the information on site that I didn't really know via this method.

I feel that the Help FAQ answers most new user questions on site that a new user would have. That said, I'm also the type to logically look through everything when I first join a site. I did the same with subeta, in that, while I wasn't necessarily posting anywhere really I pretty much just read everything I could find on the site in site to learn the site features. I was also clicking on whatever links I could find to find information on site which led me to other areas so me finding the information was largely dependent on just exploring the site and finding it on my own.

Technically, the site FAQs are the site's help guides but I don't necessarily agree with having them be input into the subetapedia since that's not the purpose of the subetapedia. However, a consolidated linking to individual forum FAQs may be useful.

I joined right in the middle of the Pirates vs Islanders event and had no idea what was going on. Since I also have social anxieties I just kept lurking until I figured things out.

I agree that making the FAQs more visible in the Help Center would be good for newer and more asocial users.

Subeta is kind of huge in terms of content and dailies to do, that's why it might be difficult to have all the info nice and clear in one place, I get that. Still, when I joined my friend who is here for over 10 years wrote me a several pages long guide and for months later still patiently explained things and pointed me to things to do when new site events were coming up. Because yes, I do not socialize and don't do forums if I don't have to (forum tickets here, so I have to shrugs) I can very well imagine someone new and less social being lost here and thus giving up on the site altogether because of the lack of quick and easy place with information.

EDIT: You got a forum point while making a post! Check out the shop here! LOL

I don't see why information should be in a forum post. Shouldn't it have it's own SubetaPedia like database? Like a FAQ on pretty much any other website.

eg. How do I potion my pet?

Everything in that forum post should have it's own little web of pages under Help on the Subeta website. Basically we need a whole set of pages/tabs/whatever it's calledd in the style of the "Ways to Earn sP" page. Maybe a scrolling page where you just scroll down about how to colour your pets, where to go to battle, what kind of daily activities there are, ways of selling items etc.

On what other website of Subeta's size do you go to the forums to learn this stuff? It's not intuitive.

We used to have forum search, very useful feature. :(

If you have a friend online during an event/something new coming out, ask them, figure out together.

The moment anything new happens there's going to be a forum about it, you can subscribe to it and just follow along without posting.

News comments often have clarifications from staff when people ask questions.

Shoutbox is always open for questions.

Communication has never been Subeta's strong suit, even when it comes to info like this. Its baffling.

Everything is so hard to find on the unlabeled maps I just Google whatever link I need and I've been here for 7 1/2 years.

Really, all Subeta staff need to do, is link Newbie somewhere - did an amazing job of explaining the site / how to potion pets / all the basics you'd need to know, and it'd save staff writing everything out from scratch!

(Back when I joined Subeta, I spent probably about a year not really playing the site as I was scared of the forums 😊 I know event guides and stuff pop up on there, but a basic guide like the one I linked is a lot more user friendly .... and if it was linked somewhere nice and obvious, would be easier to find too as not many new people would think of looking at the forums to find their way around the site :))

I'm really not a fan of that Newbie guide, because of the way it's formatted. It's very small, even on large screens, and the colors aren't great for something site-official. Perhaps they could make pages that have the same information, but it should be and look site-official, not look like a pet page.