So I heard after a certain amount of time using the site you get loyalty bonuses like another pet slot or something? Can someone please explain? And when do you earn your loyalty prizes? Is it once a year once every few years? How does it all work and what do you get for prizes?

On the exact anniversary that you joined the site (date and time), you get a prize. The first year it's a GA medal (I'm not sure how long it's for, but I want to say 1 week?) and every year after that you get a These are the different items you can choose from the box, and you go to the User Dashboard to collect your box.

Quote from Frequently Asked Questions & Answers, a stickied thread in this very forum:

What are Loyalty Boxes, and how can I get one?

Loyalty Boxes are special items that users earn once their accounts have reached 2 years old, and they are given one Loyalty Box for each year after that. When a user receives a Loyalty Box, it can only be used by that user and they cannot be moved out of a user's inventory to be sold, traded or given to any other user.

Each Loyalty Box contains 7 loyalty totems, however, you only get ONE totem per Loyalty Box so choose carefully! Staff will not provide replacements for user errors/misclicks with Loyalty Boxes.

• Loyalty Gold Account Totem: This item, when used, will give you three months of free GA time.
• Loyalty Petname Totem: This item, when used, will grant you one pet name change.
• Loyalty Pet Slot Totem: This item, when used, will give you one extra pet slot. You must have a GA active to use it.
• Loyalty Potion Totem: This item, when used, will change your pet into ANY colour that you choose, no exceptions!
• Loyalty Tome Totem: This item, when used, will give your pet +10 level and +25 of every other stat. It is not a book, and cannot be read.
• Loyalty Treasure Chest Totem: This item, when used, will give every one of your pets an additional 10 treasure chest spaces.
• Loyalty Username Totem: This item, when used, will grant you one username change.

NOTE: Loyalty Boxes are not given automatically. You need to view your Preferences page to get it. Also, Loyalty Boxes are given based on the exact date/time that you joined, so you will not receive your Loyalty Box until your preferences indicates that you have been a member for exactly 2 years, 3 years, etc.

!WARNING!: Loyalty Boxes/Totems, just like any other item, can be zapped by the pet zapper if left unlocked in your inventory. So if you use the pet zapper and do not intend to use your Loyalty Boxes/Totems right away, lock them up to prevent them from possibly being zapped! Staff will not provide replacements for zapped Loyalty Boxes/Totems.

Okay, thank you!

you are welcome.