I don't think it is my browser as there are times the pictures show up perfectly. For the past month or so I have frequently had question marks for icons and have to scroll down to the bottom of the page to even see the such things as the search box. All of the boxes along the top list down the side and make the page really long. Can anyone help?

i haven't seen anything like this. could you post a screenshot of what you're seeing?

https://www.dropbox.com/s/hfhyvj2d5bmcyne/Screenshot%202016-01-16%2014.27.13.png?dl=0

i see.... very strange. have you tried in a different browse to see if the problem persists across browsers? i usually use chrome but i just checked on safari and didn't see anything unusual. do you have any browser extensions? if you do, maybe try disabling all of them and seeing if that fixes it. then you can go through and re-enable them one-by-one to see which one is the culprit. otherwise, you could try clearing your browsing data (safari/history > clear history) and see if that fixes it.

file:///Users/donna/Library/Containers/com.apple.mail/Data/Library/Mail%20Downloads/76778312-E519-429A-B6C8-E32B4178E301/IMG_0791.JPG

I use safari.

thanks will try that.