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Jan 1, 2016 10 years ago
CaveAdsum
needs a vacation!
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Marreta

I'm really grateful for all the hard work the staff does for us and really happy about the compensations we get but there's one thing that really annoys me: My GA expired yesterday while all this mess went on and I had to endure all the setbacks together with all the other GA users but because my GA expired just a few hours before things were sorted out I didn't get the compensation although I suffered just as much as anyone else. Thats unfair. I saw it happen during past events too and I think it shoudn't be that hard to extend this little gift to all users who had a GA during the time when they could not access the site and not just to those who still have a GA when all is better. I missed out those days just as much as anyone else and I'm sure I'm not the only one since the start of a month is a common date to start a GA.

I know I could have made a ticket but I'm sure the staff has enough to do now and does not need any more complaining but still I feel the urge to express my opinion so I thought this might be the best way. If I don't get my 3 days I won't start a drama since I still believe this is one of the most agreeable sites when it comes to user support and we all got some nice gifts already I'm very happy about, but still I think it's something that shoud be mentioned.

Jan 1, 2016 10 years ago
Imp
is a globe trotter
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Bon Appetit

Reconsider filing a ticket. I'm sure the mods will probably see this board and advise you to do so so that they can help you rectify the problem. :)

Jan 1, 2016 10 years ago
Kevin
is all-powerful
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Wuf

hey can you take a look at this? surely you have a record of when the GA expired so you can extend it?

Jan 1, 2016 10 years ago
Luck
is unlucky
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Bella

Sorry that happened to you, I agree it isn't fair and people who had their ga run out yesterday should get more time too. hope it gets resolved, you should be able to get extra time back imo.

my own thoughts about getting 3 extra days of gold- I'm one of the people who opened the week medal on christmas day when it was given, and during all this downtime I was upset that I was missing out on using it... But so happy that staff was considerate and gave us our days back. Thank you so much. Just hope that today the site can get back on its feet and is stable enough to handle my questing :o Though I should probably wait if they're doing the new years coins today. Happy new year!

he/him / 31 / EST



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Jan 1, 2016 10 years ago Official
Amber
is bitter
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Taco

File a ticket an a UA should get this sorted out for you, ! :)

Jan 1, 2016 10 years ago
CaveAdsum
needs a vacation!
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Marreta

Thank you all for the kind words!

Ok , if you say so ;-)

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