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Dec 5, 2015 10 years ago
Kura
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Maniacal

I'm trying to add pet friends, but one of the pets has a space in the name and it keeps giving me the little squirrel database error message. How to I input the name so that it goes through?

Dec 5, 2015 10 years ago
Shantal
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Maybe try again? I tried it and was able to add a pet friend with a space in the name.

Dec 5, 2015 10 years ago
Kura
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Maniacal

It's still not working :( I keep getting this error message: MySQL is the database engine used to power Subeta. This is a critical error that we are working to fix right away. Thank you for your patience.

I had added another pet with no space just earlier, and it worked fine. That's why I thought it might be the space in the name?

Dec 5, 2015 10 years ago
Shantal
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What is the pet name, if you don't mind me asking?

Dec 5, 2015 10 years ago
Kura
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Maniacal

I need to add Paper Snowflake and Dj Ross and both don't work. I added the pet Kretin and it worked just fine :/

Btw, thank you for taking the time to help me figure this out <3

Dec 5, 2015 10 years ago
Shantal
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That's weird, they both worked fine for me... [IMG]http://i64.tinypic.com/33bdc8o.png[/IMG] I'm using the Chrome. Is yours different?

Dec 5, 2015 10 years ago
Kura
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Maniacal

That's so weird, why don't my pets want friends? ;o; I'm using chrome as well...hmm I'll try closing my browser or another browser and see how it goes, otherwise do you think I should submit a ticket for something like this?

Dec 5, 2015 10 years ago
Shantal
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Maybe just post in Problems & Bugs or ask for this topic to be moved there?

Dec 5, 2015 10 years ago
Kura
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Maniacal

Ah that's a better idea :D Thanks!

Dec 5, 2015 10 years ago
Shantal
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You're welcome! :) I hope it gets fixed for you.

Dec 6, 2015 10 years ago
Kura
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Maniacal

I just wanted to let you know I figured it out! It was not the pet names, but the apostrophe in the description that was setting off the filters. Was able to add both pets just fine by rewriting their descriptions OTL Silly me omg 🤦

Thanks so much again for trying to work through it with me!

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