Replies

Oct 19, 2015 10 years ago
Judi
stamps about
User Avatar

There was an event a way back that gave us all sicknesses. I turned blue as you can see and thinking it was cute I have ignored it all this time. I have now decided I don't want to stay like this, but I have no idea how to cure it anymore. Does anyone have an idea please?

Oct 19, 2015 10 years ago
Darkrai
is magical
User Avatar
Sucre

Go into the v3 Wardrobe and go to the Skins tab at the top. Click where it says to "click here to remove your skin" and it should be unlocked for you to use later.

Oct 19, 2015 10 years ago
Judi
stamps about
User Avatar

Thank you for trying to help me :-) I went there but I was unable to remove this skin. Everything works there except the remove button for this. In fact I don't even see this skin listed in the list. This skin could be as far back as 3 or 4 years. I remember you had to make a potion or something but I don't remember what.

I still need help if anyone can remember please!

P.S I will try and trick and treat you next time I am due Dark

Oct 19, 2015 10 years ago
Darkrai
is magical
User Avatar
Sucre

You don't need to make a potion anymore, just remove the skin. If it's not listed, it might be a zapper skin instead which should show up when the zapper becomes available for this year (should be soon, just said sometime after the weekend, and it's Monday). You're hexed though so I can't tell what skin you have (but blue sounds like the Avatar movie-based zapper skin)

Oct 19, 2015 10 years ago
Judi
stamps about
User Avatar

thank you, I will wait for the zapper and see what I can do then. If not I will come back to this board

Oct 19, 2015 10 years ago
Darkrai
is magical
User Avatar
Sucre

Yup, that's a zapper skin c: The switch from the beta wardrobe to v3 is probably just holding up staff getting the zapper going. I'm sure it should be up and running in the next couple of days and you should have no problems turning off your skin c:

Oct 20, 2015 10 years ago
Judi
stamps about
User Avatar

I hope someone can help me with this. I used the zapper, removed the skin. And now I am blue again. From memory this was from a plot or event that you needed a potion to cure it with. Can someone help please?

Oct 20, 2015 10 years ago
Darkrai
is magical
User Avatar
Sucre

You're hexed again so I can't see what your skin looks like :c When it wears off I'll see if I can tell what it's from. Are you sure you saved your HA to remove the skin? You used to use potions to remove zombie skins but they're no longer necessary.

Oct 20, 2015 10 years ago
Solsticesprite
cleans up nicely
User Avatar

I'm using OSX and with Chrome that button doesn't work. I had to switch from Chrome to Firefox.

Firefox show it as being removed, but my HA shows it still on. I'm hoping this is a cache thingy.

Oct 20, 2015 10 years ago
Judi
stamps about
User Avatar

Thank you for the suggestion. The skin I was zapped to actually removed. It was the pumpkin one. But this blue/purple thing wont go and it wont allow me to remove it either. I am thinking its an old skin and its just not recognized. I don't even see it on the skin list. I am stuck lol Yes I am sure thank you :D It took off the pumpkin one I zapped to. But the one I am stuck with isn't showing on the list so I assume its not recognised

Oct 20, 2015 10 years ago
Darkrai
is magical
User Avatar
Sucre

You have to save your HA after you remove it, if you didn't already

Oct 20, 2015 10 years ago
Solsticesprite
cleans up nicely
User Avatar

thank you Save Avatar is what worked!

right now the Firefox v3 won't even show the greyed-out skins for me. In both, the Skins I have are prioritized near the top left. Does your purple/orange thingy show at all and is it there? If so you may have to file a Ticket in Help to see if this is a Bug to report.

Oct 20, 2015 10 years ago
Judi
stamps about
User Avatar

I was a little slow I think. I tried a ticket and they fixed it for me instantly. Amazing customer service on this site. Subeta rocks like that. Thank you both for helping me though. I appreciate you trying to help a stranger :D

Oct 20, 2015 10 years ago
Darkrai
is magical
User Avatar
Sucre

No problem c: It is just a zapper skin, so I'm not sure why you couldn't get it to clear but I'm glad they fixed it c:

Oct 20, 2015 10 years ago
Solsticesprite
cleans up nicely
User Avatar

You're welcome! Subeta is a small enough site that I find it pays to hang out here in Help & Questions when I've got a spare moment so I'm happy to help.

Please log in to reply to this topic.