Hi, I've been a user for 2 yrs n recently filed a ticket for an achievement I didn't receive. I've filed half a dozen tickets in the last 2 yrs, 1 or 2 for legitimate issues and the rest because I was a silly newbie. However, every ticket I filed was resolved within 24 hrs n I was always impressed.My ticket was responded to, (she asked for the exact name of the achievement, which I stupidly hadn't given) and I haven't gotten a response in over 24 hrs. If this is normal, fine, but it's so unlike the other responses I've received that I just had to ask!

User Admins have real lives. It might take a few days for them to answer you! This isn't actually a problem so I can't understand what took you to post this here. Not to mention the title is a question so you should have looked for that special forum called Help & Questions below this one. I had tickets who took me a few minutes to be solved and others who took three months. I also had a few days without answer. As long as the ticket isn't locked and there's a UA linked to it, then it will be answered. Be patient. this isn't a problem nor a bug so move this to Help & Questions please? c:

Wow I didn't expect there to be snark. I wasn't being rude I was asking an honest question because my other tickets had been answered so quickly. I didn't want to bother her if that was the case, so that's why I was asking if the delay was normal, bc I was fortunate enough to have all my other problems answered so quickly. Bc this was unusual based on the other tickets I'd put in, I was just wondering. But for you to say you can't understand why I even posted is rude beyond belief.

The more complicated a ticket is, the longer it will take.

UAs are usually pretty quick to answer unless they have to ask someone else about the issue. It's probably their day(s) off. Just be patient. c: