I accidently zapped my pet Moonsinger instead of my zapping pet and well... she turned from galactic into something.. different.

Now I visited Ilthallo to turn her galactic again and she's not listed anymore, but all of my other pets.

Can you only turn a pet galactic 1 time in a life?

i'm guessing it's because your pet is now an experiment species and the only colour they have is scribble. you should first use an elixir to turn the pet into the species it was before zapping and then try to turn it galactic again c:

Oh, it showed up as Darkonite for me up till now, will change the species. the site is really weird today for me -.-

Edit: Iltallo raises the crystals into the air over Moonsinger and and a light engulfs the entire surrounding area! When the light fades, you notice that Moonsinger is now Galactic!.

Finallly! Thanks for the quick help =D

no problem! congrats on getting it back to normal so quickly :)