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Sep 2, 2014 11 years ago
five_507
is getting bi
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By now, I have two stamps on my loyalty card. I did get a reward - the Pug Plushie. My problem is: I don't know when I got it - no event - I don't know where I got it - did we have to go to the reward card page? I went there a few times, but no idea when the plushie went into my inventory - and I don't know why I got especially that item. I had actually thought that we would choose the items ourselves, and after finding out that apparently they just appear in your inventory. Thus I wondered if I there was a certain order of appearance, but unfortunately it does seem to be random which item you get - please correct me if wrong, and tell me what I did wrong.

I have to say that I find it kinda pointless to make the loyalty rewards specifically for a certain group of people, with a system that looks like it's tiered, with countable stamps for countable purchases - there is even a "you are on level x" message-, and then give out random items. Sorry, but if you are gonna give me stamps, let me choose what I get with these stamps. I thought I could buy CSC and earn "points", "stamps", "level", whatever you call it, so I can save up for what I want from the item pool - in my case the cat leggings. They are a great item, they look cool, and I thought that a few stamps would easily get me there. In the end I got a plushie that, while cute, has no real use to me as I'm rather not focused on collecting. Now it's gonna take maybe $20 more, maybe $40 or maybe even $80 to get the item I wanted - I can't know how much. And I don't like that. If you want to reward the people who support the site with money, do it in a manner that actually rewards them with stuff they like. Otherwise it's pointless.

So here's my suggestion, please at least for when the next card will be introduced: Give us at least firmly tiered prizes, or let us choose them.

Sep 2, 2014 11 years ago Official
The Adventures of
Ariel
and Pete
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The prizes aren't random, they're tied to specific stamps.

I'll definitely check with a programmer about the notification. There should be one, so I'll make sure that gets situated if it's not working.

Sep 2, 2014 11 years ago Official
Keith
is sweet
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Eradication

And just so you know, the middle stamps (the small ones) are just marker stamps, you only get things on the big stamps :)

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Sep 2, 2014 11 years ago
five_507
is getting bi
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Is it random which stamp you get, then? told me she got the leggings on her second stamp, and the book on her third.

I thought so as there are more stamps then items, but I thought each stamp would just be worth a certain amount of points, or a level.

Sep 2, 2014 11 years ago Official
The Adventures of
Ariel
and Pete
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Every single stamp doesn't have a prize. You didn't get your second prize stamp yet! Everyone gets the exact same prizes at the exact same levels.

Sep 2, 2014 11 years ago Official
Keith
is sweet
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Eradication

Also: The event is fixed :)!

💖 ✨ 🤗

Sep 2, 2014 11 years ago
five_507
is getting bi
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Aaaaaah, so I had a misunderstanding of her phrasing then - she meant on the second big stamp, I guess? It made no sense to me when she said "second stamp", as I do have two - just not two big ones.

Sep 2, 2014 11 years ago Official
The Adventures of
Ariel
and Pete
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Yeah, that's what must have happened!

Sep 2, 2014 11 years ago
five_507
is getting bi
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The mystery is solved then. Sorry, I was really confused, especially because I got no notification anywhere - maybe it would be useful to display on the card site which items come with which stamp, or in which order, or at least which ones you already got. Thank you and Keith for your super fast answers!

PS: the level thing is confusing. Seeing that we get an item every other stamp, wouldn't it make more sense for me to be on level 1?

Sep 2, 2014 11 years ago Official
The Adventures of
Ariel
and Pete
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The prize levels for future cards may vary. There are currently 6 stamps that give prizes of the 10. It's just your place in line, you're currently 2/10 from what you're telling me, right? That level is keeping track so you know how many increments of $10 you've purchased.

Sep 2, 2014 11 years ago
five_507
is getting bi
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Okay. Thanks for the information! This thread can be locked then.

Sep 2, 2014 11 years ago Official
The Adventures of
Ariel
and Pete
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Locking it up, hope this cleared everything up!

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