I volunteer at a hospital, and today I had the pleasure of meeting my first HORRIBLE person.
Me: Hello, can I help you?
Woman: Where is the Women's Center?
Me: I'm sorry, I think you're at the wrong hospital.
Woman: The wrong...? Don't tell me I'm at the wrong hospital!
Me: The only Women's Center I know of is at another hospital (gives name of hospital)
Woman: Look, just tell me where the Women's Center is.
Me: I don't think we have a Women's Center here. This is my first day working here and I'm not sure where things are.
Woman: You should have said that! Don't go telling people they're at the wrong hospital when you just don't know where things are.
At this point, another volunteer comes up.
Me: Do we have a Women's Center here? Volunteer: Um...I don't know. (goes to check with a nurse) Woman: This is ridiculous. I'm just here for an MRI. Me: We do have an MRI center, but not a Women's Center.
Two more people come up to the desk.
Me: Well, sign in, please. (The other people start signing in. The first woman does not.) Woman (talking to the other people): She's trying to tell me I'm at the wrong hospital because she doesn't know where anything is. Me: I'm so sorry, miss. I just started -- Woman: I don't want to hear it. Maybe you'll learn something today.
At this point, the other volunteer comes up.
Volunteer: We don't have a babysitting service here. Woman: Babysitting...? That's not what I said. Volunteer: Yes, it was. Me: sighs No, it wasn't. (to woman) Please have a seat and we'll have someone with you shortly. Woman: Good. I feel like I'm going crazy! (to other people) They need to get someone who knows what they're doing. Other people: Yeah, these people don't know anything.
It turned out the woman needed to go to a doctor's office across the street.
A bit of advice: Never act like this to a volunteer/employee, because they will probably
a.) get upset b.) get angry c.) laugh their asses off at your stupidity d.) all of the above.
Does anyone else have a similar story? ;D
Wow, you should post this on notalwaysright.com
Anyway, thankfully I haven't had to deal with any idiotic people yet, but I'm about to start as an intern at the health department, so I will soon enough. Dx
OH WAIT. I do sort of have one.
It was around the holidays. I was sort of helping out the owner because she's one of my dad's friends. Anyway, this lady came into the store and she made some orders for some clothing and said they would be Christmas presents for her friends. So she comes in a week later and after she paid. this is pretty much what happened.
Lady :begins to walk away from counter Me: Merry Christmas! Lady: What! gives death glare Me: Err... happy holidays? Lady: Hmph. leaves
I had many instances like that when I worked at Macy's over the holidays. I was temporary and I didn't know everything about the register or where every single article of clothing was located. Some lady came up to me asking where she could find a certain brand of jeans. I had never even heard of the brand before, and I'm not stupid. I politely told her I'm not sure if we carry that line and she just went off about how 'nobody here knows anything'. I hate feeling like a fool. :(
Wow, notalwaysright.com is awesome! :P I'll probably be posting a lot, seeing that hospitals are where you meet a bunch of sad/stressed/mentally ill people.
LOL! That's pretty awful.
This one woman came into the barn once (I work there) and she was really snotty and acted like she was in charge of me just because I'm 18 and she was like in her 50's. It was like her first time at the barn and she obviously wasn't too experienced with horses. I was busy with mucking and stuff and after listening to her crap, told her to go get a certain horse for me. The nastiest horse in the barn. He bites and kicks. ;D
So I'm mucking across the barn and I hear her screaming for help. The horse had cornered her in his stall.
The woman learned her place and she also avoids me now. :'D
it sounds like she was kind of in the right since you didnt, in fact, know what you were talking about. if you werent sure there was a women's center, why wouldnt you check first?
still, it's admirable that you volunteer. good luck with the rest P: my grandma says that old people deserve to act like that, with all theyve been through.
i dont work but i was at this nasty buffet one time, and it said their special that night was pork ribs. so i go up to the guy cutting up the meat (he was huge.. like 390 pounds huge holy shit huge. even his lips were fat) anyway, i asked him in my sweetest, meekest, little girl voice "are these the ribs?"
he stared at me a couple seconds before saying "NO....................................... ........................ ...................................... .................................................. ................. THIS IS STEAK"
ok buddy thanks for telling me where the ribs are
It's a tiny hospital and there are exactly four places you can go: pre-op, diagnostics, the E.R. or the cafeteria. It would take you about 15 minutes to visit every part of it. :D The problem was, the woman was so sure that there was a Women's Center, I started to think, "What if they call part of diagnostics the Women's Center...or something..."
But it was really my fault because I should've gotten the concierge (who was on break at the time.) That would leave the front desk completely unattended, though, and people were starting to pile up. :-|
[edit]Oh goodness, that story made me laugh. XD
Aw I'm sorry. People can be stupid, I guess you just have to deal with it :/
I don't really have any stories haha :P
lol wow...
Once I was at a pharmacy to get some photos developed and so the lady behind the counter was ringing me up and then before she finished,
Me: Could I get those 'Next-Day', please? Lady: Oh, we don't have Next-Day...but you can pick them up tomorrow. Me: ...that'll be alright. Thank you.
I walked out of the store giggling and thinking, "seriously? wow lady" It was a bit ironic that she was employee of the month. :P
Yeah that sucks. Stuff like that ruins my day.
Well when I was working one day as a cashier... I am scanning this item when the lady throws a fit. Lady: OH NO this cost $20 Me: Well ma'am you probably found it in the wrong place. Some people don't know how to put things back, but I can do a price check for you... Lady: No I don't have time for that! Besides there were more of this in that spot. Me: Well do you still want it? Lady: No Me: Well your total is -blah- Lady after she's done paying: You know you should be nicer it would make your day better...
Then I'm all WTF did I do? I offered you're ignorant ass a price check. Ugh stupid whore.