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Oct 21, 2013 12 years ago
Trail Supervisor
Bluebell_325
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Right so. I haven't been on here in a while.

But a while back I found these two pet names on a frozen account that I'd like. The account said it would be cleared sometime in May '13 I think? (this was back in 2012)

So I set alarms and all for then, checked on the date and it had been moved to November 26th of this year.

I figured I'd just copied it down wrong, so did my waiting and came back to check today.

And it's been moved again to September 9th 2014?

I can't wait that long okay.

Does it usually do this and am I just being stupid here?

[img align=right]https://i.imgur.com/oO3gRgj.png[/img]

Oct 21, 2013 12 years ago
Solsticesprite
cleans up nicely
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this is not something us regular users can help you with, really. You should file a Ticket in the Help section.

Oct 21, 2013 12 years ago
Trail Supervisor
Bluebell_325
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Thanks for the advice. I wasn't sure if it was a thing that occurred regularly or not.

[img align=right]https://i.imgur.com/oO3gRgj.png[/img]

Oct 21, 2013 12 years ago
Solsticesprite
cleans up nicely
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I have never heard of this happening to a frozen account. Somtimes there are people who are not frozen but who pop in very irregularly, just long enough to preserve their account name and pet name. If it's a nametease, you're out of luck. But frozen ??

Oct 21, 2013 12 years ago
Trail Supervisor
Bluebell_325
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Yeah, it says: Oh No! ___ is frozen! This account will be eligible for clearing on 02/09/14 at 3:00 pm.

So I guess they can't have logged in or anything.

I'll do the whole ticket thing, thanks!

[img align=right]https://i.imgur.com/oO3gRgj.png[/img]

Oct 21, 2013 12 years ago
Thundercracker
made a living
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Serrated

If it is a self-frozen account, the user can unfreeze their account via tickets and then re-freeze it.

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Oct 21, 2013 12 years ago
InSaNe
is all-powerful
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Hydragellos

When your account is frozen, you can still log in. While there's no purpose to it, it does push the clearing deadline.

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