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Aug 5, 2014 11 years ago
Confection
is sweet
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So I know if people are seeing this they've probably already made it through, but seriously, the dialog box on that achievement importing page should NOT be blue if the link says "You shouldn't click here", with a link that's active.

When people see blue it means "tip/non-important", green means "success", yellow "warning" and red "stop". Anything in a tip dialog is most likely to not be read of the colors (aside from green since you assume it just says yay good job), and when the link style makes the link stick out, more likely for the link to be clicked without the dialog being read.

I stopped myself from almost clicking the link by thankfully reading, but I'm sure a lot of people did not, or got very confused. Regardless of the color, the wording "shouldn't click here" with here being a link is just terrible planning in general. I work as a developer, and I even showed this dialog box to people around me, who were equally as confused/surprised. It's not like I'm just saying this because I want to find something to complain about - I'm genuinely concerned what happens if people just click through, since if you're putting "shouldn't click here", it doesn't seem ideal.

I seriously dig the new achievement system and don't mean to gripe, but that's just poor planning for something that's an overhaul of this magnitude and really needs people to kind of pay attention to what's happening on the page.

Also, there was no way to let people know when it's done? I watched the page stop for a full minute before continuing to move again - and again since I have no idea what happens if you don't let the process complete, if there might be that long of lags wouldn't it be important to inform people when it's done rather than trusting their judgment? Internet people can be impatient :)

Just feedback. Really like how the new system looks, so not trying to seem like a ball of sass :)

Aug 5, 2014 11 years ago
Lirikai
has some electric moves!
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I agree I would love an IMPORT IS DONE notification because now I'm wondering if I accidentally left the page too soon.

I agree about the links - at first I thought this was a comment on the initial import page, where it says "you must import your achievements before we let you back into Subeta" in which the link within the dialogue leads only to a 404 error. There's a button there, which does thankfully work, but I agree that clarity and working links are important.

I do agree that blue indicates "here is something we'd like to tell you" especially since it's the same kind of blue header that is used to indicate "we're working on this thing, click here if you'd like to help, click REMOVE if you want to get rid of it!" We're used to seeing items in that header as a voluntary option, so using it to indicate "DON'T click here" does seem counterintuitive.

Reminds me of English classes in which we're encouraged not to use double negatives. Instead of "don't/shouldn't click here" maybe change the color of the header and clarify the language a little?

Aug 5, 2014 11 years ago
far
is a gold digger
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Fartsie

I have no idea if my "import" is done but it stopped loading for 10 mins, so .. Pretty unclear tho.

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Aug 5, 2014 11 years ago
Flygon
is a SUPER USER!!!
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Kito

this thing annoyed me so much it was practically a nuisance 😠

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Aug 5, 2014 11 years ago
Taurus
would tap that
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Yone

I clicked on the link because I read that while it was loading I could click the link. And then I read again and realized I had NOT to click on it. :c

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Aug 5, 2014 11 years ago
Hiallina
is a Time Lord
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Foah

Yep! Wording it like "when it stopped moving and you think it's done THEN you click here". I would probably feel more natural and maybe cause less confusion. This whole thing seems a bit rushed and not as well planned as usual.

- -

Aug 6, 2014 11 years ago
Balloon
is full of hot air
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Vulcanusmon

I totally agree with the wording. A link that says, "You shouldn't click here," is just... ugh. As an English professor, I'm all about clarity in language ;)

Aug 6, 2014 11 years ago
Nonchalant
has ALL of the beanbags!
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Bren

I just really love how I can't even get the separate categories to load in order to check if my achievements are there. looool

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Aug 6, 2014 11 years ago
Flying Ace
Speiro
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I totally agree. The best way to handle it would have been to say something like "Please wait while we import your achievements. When we're done, a link will appear." That would let people know what they're waiting for, and keep them from moving on before it was completely done.

Clear wording and status updates are both super important.


Aug 6, 2014 11 years ago
The Doctor
Glitter
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Jen

Off topic, what the hell does "With a value of" mean?

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Aug 6, 2014 11 years ago
Flying Ace
Speiro
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- That's your score for each achievement. Depending on which achievement a value is for, it might be the number of quests you've done, or your highest score for a certain game, or whatever.


Aug 6, 2014 11 years ago
Ziva
is fast as lightning
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Korra

yeah... I accidentally clicked on the link when it was not finished ( I guess it wasn't? I have no idea, tbh) besides that, I keep importing my achievements, but I stay stuck on 230~ out of the 600~ I really have =/

Aug 6, 2014 11 years ago
poppet
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I get that this process is technically advanced and is going to be a huge clusterfuck in the first few days, but the text in question could have been worded and coded in much better ways.

Aug 6, 2014 11 years ago
usagi
has some electric moves!
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Josie

I agree. I had to leave the tab open and go do other things for over an hour (oh the horror, I know xD) just so I would be certain it wasn't loading anymore. Figured there had to be a "done" prompt that pops up, but there was none, and I didn't care enough at that point to wait any longer.

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Aug 6, 2014 11 years ago
Flying Ace
Speiro
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The import process is smoother after the recent change, but I think there's still a problem. I got stuck at this point toward the end, so I'm not sure if it ever finished or not:

It was there for a good 15+ minutes before I decided to move on, but I don't know if it crashed or if it's just missing a final "Hey, we're totally done now!" message.


Aug 6, 2014 11 years ago
Lirikai
has some electric moves!
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I managed to get the "import done" page. It's quite nice, when it works.

I like the header now - it's clearer in its wording, is red, and makes more sense. The faster import helps too (when it's not crashing).

Aug 6, 2014 11 years ago
Flying Ace
Speiro
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- So I guess I get to go import again. Yay me. 😐


Aug 7, 2014 11 years ago
Norn
needs a vacation!
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Grieco

My thoughts (in no particular order)

This. "Do not click here" is just so... off.

The import link does not work (at app. 5.30 am today). It leads to the achievement page and that's it.

What is the reason that there was NO announcement in the news? For a step that would affect ALL users? And would even require their active support? The infamous "blue dialogue" at the top of the page used to direct people to an explanation, not only to tell them they could not use Subeta anymore unless they reimported their achievements?

I don't understand how it can be ok to ask ALL users to go through ALL of their achievements and check for missing ones (might be ok for 23 achievements, but for hundreds?). With not even list to match them against (like, a list with the achieved achievements as counted the old system). How am I supposed to know by heart which achievements I got or which exact number on the tiered ones? Surely I know some of them. But some just "happen". Plus, I cannot go by the total as I read that the total has changed due to a change in tiers for some achievements. That is just such a poorly designed process.

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Aug 11, 2014 11 years ago
NEVER feed
BoaConstrictor
after midnight!!
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SapphireSeasGoddess

I laughed so hard!

Not about how slow the whole process was and how it slowed down everything, being forced onto me, just when I had no time at all for this. And how it did not work properly.

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