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Jul 14, 2014 11 years ago
Marreshaann
has a dragon
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Yuanzhi

anyone else have a problem looking for items in their vault,Account Search says item is in there but when I go to my vault it tells me it does not exist.Does anyone know why this is happening.

Jul 14, 2014 11 years ago
Luck
is unlucky
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Bella

I just tried it and it worked for me. What item is it, if you don't mind me asking?

he/him / 31 / EST



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Jul 14, 2014 11 years ago
Marreshaann
has a dragon
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Yuanzhi

It is not any specific item just every so often it tells me it does not exist,I was looking for Salt Pork for a quest before that i got two items I was looking for and after that also

Jul 14, 2014 11 years ago
Luck
is unlucky
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Bella

I'm not sure, then! ): The next time it happens, you could try filing a ticket.

he/him / 31 / EST



My best friend is



Jul 14, 2014 11 years ago
Darkrai
is magical
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Sucre

Make sure you don't have any spaces at the end of the item name, sometimes it happens if you copy and past and it causes an error that the item doesn't exist.

Jul 15, 2014 11 years ago
Solsticesprite
cleans up nicely
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I would add to 's advice. Spaces at the beginning, or remnants of the default words "item name" including the spaces that are in it can also mess with Vault searching. If you accidentally hit any of the sorting or categories but didn't mean to, or if you did it last time and your browser unhelpfully remembers that you did, this can mess with a Vault search too. Finally your memory of the spelling or actual wording of the item name can be a brainfart, I know this happens to me when I use that feature with only a partial name to start with. Once Account Search finds an item I am looking for, instead of re-typing the name, I copy/paste it from there

Jul 15, 2014 11 years ago
Marreshaann
has a dragon
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Yuanzhi

If I am not in a hurry I will type what I am looking for and make sure there are no spaces anywhere,I will also copy/paste from account search

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