I purchased some cash shop credits back on June 1st, and have not received them yet. On June 5th I put in a ticket, and Turret responded saying that he would look in to it. This was 14 days ago, and so I am wondering if I should try to contact him or if I put in another response? I know that they've been busy with the move, so I haven't wanted to push anything. But I can't help but think it may have been forgotten.

How did you pay? With Paypal it should be instant...and as for the ticket, I would enquire as to what's going on with the ticket if it's been 14 days with no word on what's happening... =/

It was with PayPal, with my Visa card. If I put a response on the open ticket, will it notify the persons working on it?

I would respond to the open ticket. It might have gotten buried in a pile and Turret forgot (it happens to everyone!). If you respond to the one you have open now it should notify the UA that someone has responded.

Thank you very much! I will go ahead and do that. How is Minami-ke, by the way? It was recommended to me, but I haven't gotten the chance.