I bought the same hairstyle TWICE and It charged me for it! : ( but I didn't get it on my HA! What should I do?

The best thing to do would probably be to file a ticket at the Help Center.

thank you!

When you type in the hex color codes, make sure that you do not have a space after the code. That will mess it up. I Had the same problem, made a ticket about it, and that is what I was told...