I have a longtime membership achievement, as I have been a member for 5 years as on the 12th November. In previous years I received a loyalty bonus, but not this year. Can anyone please tell me why this was not done this year? Thank you.

Visit your Site Preference page c:

Thank you, but I went there and there is nothing shown.

Longtime Member Be a Subeta User for at least 5 years! You do not have this achievement!

it's showing up on your profile. You didn't get a in your inventory?

No I didnt, but have written a ticket as you suggested on my profile. Thank you.