Duality Quests: More Context

Earlier today we updated what was once the Cursed Quests to be the Duality Quests. I'd like to provide more context into why that change was made, why it's been so long in the making, and how we can move on in a positive way going forward.

First, users brought up the issues regarding how Mori and Nori were portrayed so this brainstorm thread so born. If you look at the date, you can see it was created well over a year ago and users brought it up before that. It's unacceptable that we took so long to address this. While yes, our team is small and incredibly stretched thin, it shouldn't have taken us the amount of time it did. We as a team have a problem with breaking tasks up into smaller things; we always want to do everything at once. In this case, we really thought it made the most sense and was the most respectful to get everything changed at once. It was clearly not the right way to go about things, and I personally want to apologize to those I put off with my "we're working on it" generic comments.

Now, what was the issue with Nori and Mori?

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"Mori and Nori as well as items relating to them have been changed due to the use of terminology that is offensive to those with Dissociative Identity Disorder. While they were not meant to be a direct representation of the disorder, many users have voiced their concerns that the inherent nature of her backstory alongside it being painted in a negative light opened up a lot of opportunities for offensive language being used throughout the site. Since Mori and Nori are such an accessible and essential part of the site, having things like this at the forefront may reenforce the thought that the usage of these terms is acceptable and normalized, which is not what&;s wanted at all in a site that seeks to be inclusive and diverse."

This was beautifully said by user who has experience with DID and has been a champion for educating the staff and users. I asked them to sum up what the problem for users without having to read the entire suggestion thread.

We've updated the text for the Mori and Nori quests (the intro text, the turn in text, the failed quest, the reward text), the quest shop text, the subetapedia main entry about the two as well as the quick facts listed in the quest givers list, and various items around the site. We've also renamed the achievements associated with Mori and Nori. Did we miss something? Please ping me () so I can adjust it.

In the future, I will actively try to not offer excuses ("our team is small" "our focus is on a holiday") and will do my best to work with users to get things updated in a timely manner. This isn't always possible, of course, but I personally could have done a lot better job with this particular issue.

Why does this all matter? Like 's quote says, we really do strive to be inclusive and diverse. We don't want to have things on site that upset users in a negative way like this. It's one thing to not like an item because you think spiders (or something similar) are scary, it's another to have to deal with an item promoting negative stereotypes to a mental health disorder you may have. By not addressing user concerns about Mori and Nori in a timely matter, we as staff made part of our user base feel unheard and unimportant which is never what we want. We've adjusted items with a quick turn around before (Algonquin Plushie comes to mind) and the fact we took over a year to make these changes was plain wrong.

Why post a new news post instead of just adding another comment to the earlier post? The users who brought up the issue with Mori and Nori, continued to fight for the change, and actively tried to educate users and staff deserve this post. They deserve to be publicly acknowledged for the work they did.

September 23, 2023, 10:04 pm by Malachi
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Glad I could help!!!

and, on another note - not trying to invalidate diabetics or addicts here, but since it was previously mentioned and whatnot... I really don't mean any offense saying this, but being sarcastic and saying "remove all candy because I'm addicted and have diabetes" has been bothering me.

  1. it's mocking actual addictions, let's be real (which, yes, I'm guilty of making those jokes and I'll get to that)
  2. it's implying that diabetic people don't have the ability to control their eating/diet/etc and their blood sugar and whatnot

Like I said, I am not trying to invalidate anyone with diabetes or addictions! Diabetes is, and please correct me if I'm wrong, a disorder(?) that has been thoroughly studied and has fairly clear-cut ways to take care of it. Now, while I wouldn't think "candy addict" is a diabetic stereotype (once again, correct me if wrong, please), I am aware that "people with diabetes are usually fat people" is a common misconception, if not a stereotype. Which, guess what — Subeta staff have changed item descriptions that poked fun at overweight people! With diabetes, there's enough information out there to properly care for it, meaning it is ACTIVELY your choice to eat candy, knowing fully well that it WILL possibly harm you. Candy isn't a problematic item (unless the description says something insensitive, which in that case, tell that to staff???) due to the fact it is a CHOICE. With dissociative disorders, it's not as clear what will outright cause the disorder to harm those affected, and while we can medicate ourselves and get therapy, it doesn't always work and sometimes even causes more harm than good (yes, there are doctors out there who both intentionally or unintentionally harm their already vulnerable patients, sadly). We don't choose to switch between alters (contrary to the belief of TikTok kids lmao) and we don't have the means to never lose control and never have amnesia and never destroy relationships with our mental illness. We don't have the control over our mental disorders like many physical disorders do.

As for addiction jokes: it's a perfect example of what normalizing these things (such as making Mori/Nori multiple personalities through uneducated wording) does for us as people. I'm guilty of making such jokes, many people are, because such a heavy and harmful topic has become normalized and downplayed in today's society. Same with depression, anxiety, S/H, etc jokes. Same with DID, schizophrenia, bipolar, OCD, psychopathy, etc. Same with murder, domestic violence, stealing, destroying property, etc. When you normalize the language and approach of a certain topic in a certain way, it... well, it becomes the norm. So by adjusting Mori and Nori's wording, it removes the normalization of multiple personalities being "good" and "evil".

god I am so sorry I post a whole ass essay every reply but it seriously just... annoys me how ignorant people can be about real topics that ruin lives and are unwilling to learn better

(also I know I said it so many times but P L E A S E correct me if ANYTHING I said is wrong. I'm not 100% knowledgeable on diabetes and going off what I know through past and rather brief conversations my mother, who is a nurse practitioner. I'm just a guy with a single brain cell smacking a keyboard like it owes me money.)

September 23, 2023, 10:01 pm by sickestambition
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I don't personally see much need for the change as I never saw nori/mori as any sort of parallel to DID, but I can see where people would feel that way I guess. it's just made up stories on a virtual pet site at the end of the day, so it's of no issue to me if it changes to make people feel more comfortable

September 23, 2023, 9:44 pm by Paradise
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not sure if has been mentioned yet to be updated

September 23, 2023, 9:18 pm by souleater
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This is a wonderful--and huge--change! Thank you for devoting multiple news posts about it, and a very thorough explanation. I personally do not have DID, nor did I realize the connection between Nori and Mori to it but that's because it wasn't something actively on my mind. It's beautiful to see the community and staff communicating in such a respectful and educating way, both being very patient and receptive with one another--love to see it! However, I do have one concern about the forum title achievement; it's literally the only title I use because it's the only one I love (some of the others are nice and I like them, but none resonate with my username as much as "The Cursed," imo). I understand that it's odd to keep the title associated with completing 1000 Nori and Mori quests, even if it is retired, after putting in so much work to not associate diction like cursed with the character anymore. I know that it's still active atm but that doesn't seem to be the case for the future, nor would it make sense to keep. I saw that has stated perhaps having it for a future achievement, which is certainly a solution, I just don't want it to be difficult to get again when I already have it and have used it ever since completing the achievement. I am not trying to be disrespectful by mitigating or diminishing the huge amount of work and discussions that have gone into making this positive change; I would just really like to still have the title in some shape or form.

September 23, 2023, 9:13 pm by NoLongerHuman
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~ i've seen you kinda bash yourself a few times here and please, don't do that. you're bringing changes that make people happy/comfortable, there's a learning curve (and many items to take care of). we appreciate your work. u3u

September 23, 2023, 9:12 pm by ToddyToddyz
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I love how much care the whole team and community puts into Subeta. I’ve been playing since I was a kid and it always felt like a respectful and wholesome place. Thank you! ❤️

September 23, 2023, 8:04 pm by TheGhostHybrid
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[], wow! The new descriptions are great and don’t either vilify or deify, which is perfect.

Please don’t call yourself dumb! This was a big change to make, and we’re all only human, so it’s natural that things slipped through the cracks, hence your request for people to bring up bits that were missed.

You are not dumb.

September 23, 2023, 7:59 pm by Amber
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The journal still works, since Mono Ri spent up to her 18th birthday constructing the statue.

As far as the Cursed/Blessed items, I'm talking with the artist about it! We'll rename them but we're sorting out exactly how we want to word it. My first thought was dawn/dusk related but she pointed out dusk is usually more blue. It'll be updated in the next few days, though! (She has family visiting and I'm about to go into another Jewish holiday so I can't guarantee it'll be RIGHT away).

I updated a lot of those More items! I'll do another run-through of Nori items later as well. I as dumb and only searched 'cursed' in items and descriptions and not Mori and Nori individually when going back over all the possible item combinations.

September 23, 2023, 7:50 pm by Arcana_Apprentice
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No surprise someone with their HA made to look like the Joker is out here acting like the worst possible example of humanity.

September 23, 2023, 7:21 pm by Efferd
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Feels necessary to add my voice to those happy for the change! I was following the thread for a while and I'm glad this second news post was added in the end. It's unbelievable that some people still comment with this negativity, but it's also good to see that a majority understands and supports the change.

September 23, 2023, 7:13 pm by Akita
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Idk anything. I don't even quest. But changes are fun, so thanks!

Also, someone get Duane a shot of glucagon before letting 'em back online.

September 23, 2023, 7:10 pm by bailey
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Up until today I guess I had absolutely no understanding of this disorder and when referring to it in conversation I would call it “multiple personalities” …. I really never thought that I would learn something so informative from this site. I am glad to have gained that knowledge, thank you!

- much needed. This explanation was super helpful. I was about to try and read through the whole forum in order to better understand why this change was made. Thank you for posting an easy to comprehend view of DID. May have avoided a situation in the future where I could have offended someone without realizing

September 23, 2023, 6:50 pm by Narshe
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I dont want to be that person but damn am I really seeing, "what is this world coming to" comments? Like why can't you just be supportive and understanding instead of questioning so negatively as to why subtea would incorporate changes regarding outdated terms? If yall seriously had this much of a problem, where were you when the Mori/Nori discussion was going on cause like...it certainly wasn't in the thread. Honestly, its too little and too late to be 'disappointed' and I hope you continue to feel this way if a small revision is really going to throw you off.

September 23, 2023, 6:40 pm by jem
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thank you to the folks who advocated! and thank you for learning from this and committing to doing better.

September 23, 2023, 6:15 pm by fun
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hes da joker babey.... we live in a society...

September 23, 2023, 6:00 pm by SaboKat
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lol @ Duane way to show your reading comprehension, "Joker" human avatar haver lol

September 23, 2023, 5:53 pm by Duane
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Keith made these quest and NPC's does he know about this change I just wonder

September 23, 2023, 5:49 pm by Duane
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thank u for showing me how pathetic u r if u really want to know none of it bothers me in the slightest despite what u think or I think it was done for no reason other than someone or people cry. Staff is gonna do what staff is gonna do whether any of us on the site care or not ... My whole point

September 23, 2023, 5:42 pm by Roadkill
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for someone complaining about others being bothered you seem very sensitive about this change happening, to the point of several comments in a very short period of time. perhaps you should consider taking your own advice and go somewhere else where you don't have to be upset about this change? decompress in a safer space for you?

September 23, 2023, 5:18 pm by Malachi
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Oh, one thing I forgot (MY BAD I am a chatterbox), is that saying "they're just drawings" or "they're just pixels" is... well, no offense, but it's ignorant. Media shapes society, whether it's real people or fictional ones. There's the simple examples of political propaganda used for brainwashing and skinny waist models being advertised to young girls, both of which are very harmful to the people consuming these things, but there's also the very real examples of Jaws convincing people that sharks are all mindless killers (leading to countless sharks being unreasonably hunted and killed), the Slenderman stabbing (two girls stabbed their friend and claimed it was to appease the creepypasta figure Slenderman), and Randy Stair (this one might be a little more iffy, but he shot and killed people, claiming he would be joining his favorite Danny Phantom character and OCs in the afterlife).

Fiction does not equal reality, but it does heavily influence it in various ways.

(p.s. Go listen to the song "Victoria's Secret" by Jax. It's hilarious and related to the topic at hand.)

September 23, 2023, 5:08 pm by Malachi
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A'ight, I was going to leave it at my "wow I like this change", but I'll be the SJW keyboard smasher posting a half-assed essay since I see some people don't understand why this change is so important. Also, you can be concerned about more than one issue at a time, while still working towards fixing them gradually. One issue getting fixed doesn't mean others won't be fixed if you keep rallying for it with valid arguments.

The thing with Dissociative Identity Disorder (and related disorders, such as my Otherwise Specified Dissociative Disorder Type 1) is that we've been seen as "normal people with evil sides". That is a HORRIBLE take on the disorder because it implies that we all have our "good" sides that people see first, then our "bad" sides that will lash out and hurt others. This is wrong - I can vouch for this because I'm a system and have "multiple personalities" (which btw, they're not different personalities, but that's a huge scientific explanation I wouldn't be good at dumbing down), all of which have their pros and cons. I rejected two of my alters ("personalities") for a very long time due to mistaking them for being "evil" and in the long run, it was more detrimental than beneficial to my mental health to do that. I ended up accepting them and being better for it.

The stereotype basically portrays all of the alters a person can have with this disorder are evil or at the very least very morally grey in an unpleasant way. I have three alters who take very good care of me, who are all friendly to everyone that they choose to interact with, and all six of my alters have their "goods" and their "bads" just like real people. Horror movies are NOTORIOUS for this awful stereotype and it HAS caused people with dissociative disorders issues. If someone says "I have diabetes", most people won't bat an eyelash. But if I say "I have a dissociative disorder", you know how many unaware people would side-eye me and think I could flip my shit on them and try to hurt them... on the basis that I've got "another personality", an idea that's been demonized by countless pieces of media MEANT to scare and horrify the human race for entertainment? That's MEANT to put a fear in you that you didn't know you could have? We're not something to fear on the basis we have a mental illness - caused by having intense trauma to begin with, mind you.

If your immediate response is "people get too offended these days", you've definitely got it good and I'm jealous of that. You've never had to question if you're unlovable, if you can't be helped, because you have multiple "personalities" (please note I say "personalities" for the sake of people who don't know, but they're actually called alters) that people assume make you an entirely different person that will hurt them. I was scared as hell to get diagnosed with OSDD-1 because of the way people both demonize it... and romanticize it. I won't get into the latter because hoo boy that's a can of worms in and of itself. If your immediate response is "well why haven't you fixed (other important thing)"... then... rally for it??? If people can get the ball rolling on the representation of DID, then you can get the ball rolling on any ongoing issue, as long as it's a genuine concern that affects a group of people. It's not impossible. Subeta staff aren't the equivalent of the American government (insert American healthcare system meme here).

For those of you who don't/didn't understand and simply asked for info, you guys are absolutely beautiful and I hope you live fulfilling lives, because y'all are what we need. We need people willing to try understanding us, and if not that, at least respecting that we aren't in control of the disorders we have. For those of you who have dissociative disorders, we got this. We can be functioning members of society too. We're not two sides of a coin that'll flip at random and be "good" or "evil". We aren't irredeemable, unlovable, or unacceptable because of our trauma. We deserve to be treated as humans too.

And finally,

September 23, 2023, 4:59 pm by PeachGoblin
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Great change to see!

Sad to see how toxic some people can be over a simple change to be more inclusive and less harmful.

September 23, 2023, 4:53 pm by Mossie
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bad Duane. be quiet

September 23, 2023, 4:49 pm by Duane
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There's a tear in my beer and I'm crying over here .... So what do we have to do to get the people complaining about having there feelings hurt removed from the site cuz they don't like Nori and Mori a character that has been on the game longer then the people complaining about them WTF IS THIS WORLD COMING TO

September 23, 2023, 4:41 pm by Duane
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I suffer from diabetes and I'm addicted to candy so do we have to get rid of the candy shop now too... Soon we.will have nothing left on here

September 23, 2023, 4:41 pm by LavenderDusk
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As someone with an OSDD diagnosis, thank you so much for such a thoughtful gesture and change! <3

September 23, 2023, 4:39 pm by Duane
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Just one more thing that changes because someone's feeling were hurt this is a game site I have been on since 2008 I don't bring my problems to staff I get over and move on like an adult if it bothers u so much don't play on the site or don't do those quest and I will probably get a "bad Duane" for this post

September 23, 2023, 4:32 pm by Malachi
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As someone diagnosed with OSDD-1 (a disorder very close to DID), I really truly appreciate this change. :D Y'all make my heart warm, thank you for listening to your community. ♥

September 23, 2023, 3:29 pm by Bliss
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Everyone is entitled to an opinion and people are being blocked by others. That's just sad

September 23, 2023, 3:07 pm by SaboKat
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Christopher's added lol

September 23, 2023, 3:05 pm by Laurey
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Okay never mind about some of my previous comment, I found the Subetapedia article and it cleared it up somewhat I think.

But still some of those items I listed may need to be adjusted.

September 23, 2023, 2:59 pm by Fenren
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Wow so many comments. To add to the many opinions here: I think Duality sounds cool and DID should be represented without being stereotypically shown as evil. That being said, don't be afraid to make deep DID characters! Even if their condition is mystical and magical. It would be cool to see more of Nori and Mori and their interactions with other characters.

And i think it's cool y'all recognize that better organization for the staff is needed, i'm really not complaining but i want the game to bring more players in, and for that to happen the game needs regular content updates and mechanics added. I know it can be overwhelming but Subeta has so much potential to keep growing and i'm excited to see where it goes. <3

September 23, 2023, 2:59 pm by Laurey
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Looking into it more now, it is still a bit unclear about what the current lore actually is? I want to be clear, I'm not opposed to the changes or anything like that, I'm just still a bit slightly confused as to whether they are still meant to be one "person" or how exactly it works.

Because there are some other items that seem to sort of reference the old lore with the cursed/blessed thing and the conflict, so I'm not sure if these are meant to be changed too or not.

???

Pinging to take a look once you're working again~

September 23, 2023, 2:50 pm by Serena
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While I'm by no means justifying it, this was a change to a lore article and a couple dozen/hundred blurbs and items across the site, and it took about a year or two for that. Relatively speaking, captioning every image across site is going to be a massive undertaking. I also checked the forums and I didn't see any topic calling attention to lack of accessibility so staff could very well not be aware of there being a problem - and again, that's not to say this is right, but this particular change only happened because users with DID fought for it for a very long time. While I don't need accommodations myself, I'd 100% support more accessibility features as it's a win for everyone.

September 23, 2023, 2:48 pm by Arcana_Apprentice
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TY staff. And all those people-who I've blocked-thanks for being ableist on main so we know who to block.

As for the person who was saying "great you did one thing, why not x thing"? You are the exact definition of seeing something positive and being upset it wasn't something you wanted, and thinking all positive things should cater to you first.

September 23, 2023, 2:35 pm by Archmage
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Relatable. I also have autism and sometimes simple changes can be exhausting. The worse is when changes happen without an explanation, because the reason should be obvious and everyone should get it, and if someone doesn't get it, then it means they are bad people and should feel ashamed of themselves.

...As if I don't get things out of choice.

But at least the Subeta staff tried to further explain the whole change process, and they will also keep a "cursed" title, so that's good. Having the whys and the hows, it is easier to understand what happened to the "outer world" in a way I can make adjustments to my "inner world" and my "navigation map".

So, if it helps with mentally reorganizing things, the way I'm going about this is: There's old Nori and Mori (magic references), and new Nori and Mori (psychology references). I understand it is important for some people to replace the old for the new so they feel better represented, but I like my interpretation of the old magical/2 souls in 1 body version, so I'll take the aspects I like from that and save it for some future oc, this way I don't feel like something was lost in my inner world. c:

(Already have the idea, probably a demon lord and a hero died at the same time in a final battle that destroyed their original world, and now their souls are trapped together and only a magical event as powerful as that battle could maybe release their souls, but something that powerful would kill a lot of people and the hero refuses/sabotages the demon lord plans? They could eventually fall for each other and that would be powerful enough to release them idk, not very original but can be cute?)

September 23, 2023, 2:25 pm by Christopher
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It's cool that you're willing to self-flagellate to this level over fantasy DID and everything but the site still doesn't have basic ADA accoms like alt text for images.

September 23, 2023, 2:22 pm by SaboKat
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nice, blocked some bigots :)

September 23, 2023, 2:10 pm by Serena
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I came back to this post to see how things were going and while the response is overwhelmingly positive, I am a tiny bit disappointed by the comments calling users oversensitive for this. Try to put yourself in the shoes of someone with DID experiencing Mono Ri - would you be happy if Subeta had a character that included direct allusions to (the achievement name, the original complaint) and demonized a group you're part of? I think it was the right call on the part of staff, even if not everyone will be affected by it.

September 23, 2023, 1:52 pm by bunny
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you know, well stated and i understand your intentions but the language that you used did not convey that. it's just as important to note the people with comments like yours because it's overall mischaracterizing the userbase as all blatantly disrespectful because you're responding with strong, reactionary words because you personally want to aggressively make your point known. even though your intentions come from a place of being defensive for people that can't defend themselves, here they were defended, here they were properly attended. the scenario you responded to didn't happen. i think everyone has seen a lot of that sort of white knighting and they know it's reductive, you can make your point without going on the offensive, you can speak plainly without namecalling.

September 23, 2023, 1:42 pm by Cheshire
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I am not the only person with this mindset, but I’m the only person you felt the need to call out directly? Minimizing the handful of horrible hot takes in this thread to “one person out of 90” isn’t accurate. You are right though, people who poopoo a change that never affected them negatively, and continues to not affect them negatively does rustle my jimmies. It reads more as “I don’t care for this change because I LIKE the hurtful language and want people to feel marginalized.” IMO that's not it, and I felt like speaking up. What I didn’t feel like doing was coming at them with pings to start a fight. I don’t want to have a conversation with them. My opinion won’t change their world view. But it will perhaps help the people who were upset by the gross comments feel like they have support. That is what is worth more to me.

September 23, 2023, 1:36 pm by bunny
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then maybe you should address those people individually, because what did was an ambiguous generalisation that was so oot that it was offensive and they did it to address an argument that wasn't anywhere in these comments, they did it just for the benefit of saying it, for the joy of being sassynright on the internet. and by pixel people you know i mean the drawings, right? because again, you faced zero opposition to this. you had support, you had a whole thank you news post. i'm not sure what will help you to maybe stop picking fights with people that agree with and support you, but i'll end on my own general statement that ma'am this is a wendy's. a virtual pet site, the tools to help with emotional regulation will not be found here

September 23, 2023, 1:19 pm by peachette
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yeah that one person needs to be acknowledged. i don't like to block people but what was said is seriously offensive. and had to word things that way to avoid directly calling them out, pretty sure. though there is more than one person being an ass in the comments here. just one that really stands out.

i'm tired of people being able to say shitty things and we are supposed to ignore it. but i'll stop because i don't want the comments locked or whatever.

September 23, 2023, 1:05 pm by fun
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they're right and i personally am happy to see people speaking against the hate and ignorance in this comment section whether you think it necessary or not. it's not "white knighting for the pixel people". real people were involved and hurt and multiple people in this comment section have shown that they don't care about the people that were effected and are repeatedly making not only ignorant but hateful comments. we are not just "pixel people" bestie

September 23, 2023, 1:02 pm by KimC
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Color me confused. Are Mori and Nori REALLY examples of DID? Their condition is mystical, not organic. It's more like they're actually two separate people, not aspects of the same person. Even their appearance is naturally different. Also, what happens to the other when one is active? Are they shunted off to another dimension or what?

September 23, 2023, 12:54 pm by bunny
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it's worse when people do this though, because it was like, one person out of 90 comments of positivity bestie. you're so riled and hyped on fighting on the internet that you're calling imaginary people out. you surely did tell us that you passed on the oppourtunity to read the room and with your whole chest out said Some of you must never have been discriminated against and it shows. Ignorance isn't a cute look for you. you don't need to white knight for the pixel people i'm fully deceased

September 23, 2023, 12:47 pm by wyrm
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while i always read the quests / characters as "innocent" (having played subeta for over a decade, i know harming users with DID was the last thing on the staff's mind), i love this update! i don't have DID myself, but have several friends with it and i know some of their alters are super shy because of how hostile people can be.

i completely relate to having too much to do with too little help... and admittedly have been rather critical to staff in the past despite this (which i'm not proud of). not that i don't think being critical has its place! it does on stuff like this, and i really appreciate staff taking accountability (the algonquin plushie is a great example timeframe wise) and listening to users on this, and kudos to the users that kept pushing for the change.

September 23, 2023, 12:26 pm by Stiles
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Okay.

September 23, 2023, 12:12 pm by Raru
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Thank you for a lovely update! I always find it very refreshing when staff can admit to mistakes or problematic things. It feels a lot safer to be around staff that can do that rather than staff that refuse to acknowledge it. Subeta, at least to me, is such a safe space and in my limited interaction on forums (I'm very antisocial and ADHD), has also been a very positive-focused space. Thanks for always working on the site and making it the best it can be!

September 23, 2023, 12:07 pm by Nebet
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Thank you for the positive change; love the Duality name. :)

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