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Dec 15, 2020 5 years ago
Ying
is ZOMBIE LONG TIME
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This is exciting and seems much more.. approachable. I've never really thought about purchasing or submitting CWs, and now I think I'll give it a go! :)

Holiday Things

Dec 15, 2020 5 years ago Official
Bug
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Segfault

The lag right now is just an inevitable consequence of everybody trying to load and do things at the same time. It is unfortunate, but it will normally not be like this - normally, people just submit when they have submissions and we don't have everyone trying to do it in the same hour. Remember that a lot of people have been waiting for this day and have been sitting on dozens of submissions. If it is really bothering you, I suggest sitting it out for the rest of today and checking on it later in the week when this initial influx of traffic has died down. :)

As for your report: Capped items definitely should show up - that has nothing to do with locked or availability status. If a capped item is in a shop and Unpriced items I will look into filtering out correctly. They are showing up now because technically they are unlocked, and the filter is literally checking for items that are in shops and unlocked. Technically, unpriced items are still unlocked and inside of the shop.

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Dec 15, 2020 5 years ago
Laurey
is a lovebug
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This is just a minor question, but is the teal star vs gold star thing meant to be only something that we can see on Subeta V2?

For example, if I view the shop search for the new Totally-a-Seal Plushie on regular Subeta, it shows the gold star in the corner even though it shows as teal on new Subeta.

https://subeta.net/user_shops.php/search/shops/totally-a-seal+plushie


Thanks for all the updates, and well done getting everything moved over so quickly and smoothly!

Dec 15, 2020 5 years ago
far
is a gold digger
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Fartsie

I like the new changes and it seems nice overall.

What does 'Warehoused' mean tho? :o

[font=arial]But you don't belong to the shadows[/font]

Dec 15, 2020 5 years ago Official
Bug
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Segfault

Hey everyone! We anticipated some lag on release day. This is to some degree inevitable. Please rest assured that it will not lag like this normally; it is only lagging tonight because traffic is unusually high right now.

That said, we have been watching and taking measures to mitigate it since we made this announcement. has been making various adjustments and has just brought up more server resources to help with the load tonight. We hope that helps, and we will continue to monitor and tweak as needed tonight and over the next few days :)

Note: If you've accidentally made any duplicate submissions, remember you can cancel the duplicates from your Pending Submissions page, which will also refund you the submission fee.

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Dec 15, 2020 5 years ago
shylarah
is a Time Lord
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Yahrzeit

So excited for this! The new pages look lovely.

A minor issue I found -- It doesn't look like the add to wishlist and remove from wishlist buttons on the item hover do anything. I'm running the current version of chrome on a win10 pc, and when I click them...nothing happens.

The way some people spell makes me wonder about their pronunciation. My CW shop, and my ping group

Dec 15, 2020 5 years ago
Flygon
is a SUPER USER!!!
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Kito

Unfortunately disappointed in the Pawn Pricing System for Cws since it looks like pawning Cws doesn't give back any good amount of Csc since all that happened was decreasing the Csc reward

Looking for these : x100

Wishlists

Dec 15, 2020 5 years ago
HADES
has a bad feeling about this
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Cosmic

I was able to get through and upload some things without issues. So far at least uploading and whatnot seems pretty straight forward and easy, thanks!

Art by & !

Dec 15, 2020 5 years ago
Jules
is ZOMBIE LONG TIME
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Sapherea

Hi!

I am trying to update my shop prices but I am having an issue of getting a white/blank page when I scroll.

https://new.subeta.net/cws/shops/manage/items?shop=292608&page=1

ps. I cleared cache logged out and back in added the sites to be allowed in cookies (I think)

Dec 15, 2020 5 years ago Official
Bug
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Segfault

Whoops! We focused so much on making it work on V2, I guess I forgot to change it out on the main site! Working on that now.

I've adjusted the filter to only show priced items when you sort by locked/unlocked :)

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Dec 15, 2020 5 years ago
Valiska
is wicked but sweet
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Ravage

I'm very grateful for all your hard work. I do have one question.

Why's there an 1800 character limit on shop descriptions? I had all my artist information right there so people could see it. While I suppose that's not necessary any more, I also had little stories about the thylacine characters. :(


Slotting | CW Shop | Owned List | Releases
[KISS=Valiska] * [DANCE=Valiska] [Flower=Valiska] * [tot=Valiska] * [egg=Valiska] * [tp=Valiska]

Dec 15, 2020 5 years ago
Jules
is ZOMBIE LONG TIME
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Sapherea

I am having issues even getting this page to load... will try again tomorrow

Dec 15, 2020 5 years ago
Saturnine
wants to believe
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Fearleading

(Posting in hopes that maybe the posts will show up)

Curious to see if users actually lower prices now that I know it's not automatic.

S-F
[flower=saturnine][tot=Saturnine]

Dec 15, 2020 5 years ago Official
Keith
is sweet
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Eradication

Hey everyone! Just poking my head in as the 👨🏼‍💻 server person. We found out tonight that one of our new components, didn't really like being put under incredible pressure. We've been hard at work building out "Subeta V2", the site you see on new.subeta.net. The item hovers were one of the components built for this launch, part of the foundational work to build a more interactive and "smart" Subeta.

When it loaded the page, it sent off a request for each individual item to our servers, which would then send back the details on that item and your browser would cache it. When everyone loaded the page at once, it fired off tens of thousands of requests at our server. Usually we could have waited a few minutes for this to resolve on its own, and first failures start to build an item cache and then requests start to make their way through. But we were foiled by our own future-proofing! So that requests don't just fail on the new Subeta and vanish into the ether, we retry in the background until the request is successful. So all of those item requests didn't just fail and then go away, they kept trying to get the item information over, and over. You can see how that would create a cycle to bring down our servers :(. While this was happening, I was spinning up new servers and focusing on that, thinking this was a purely horizontal scaling issue, but it wasn't :(

Fortunately, we already grab all of the item details with the information on the page itself (in most cases) so we just needed to allow the component to feed in that pre-fetched information, and if it doesn't get that then request it from the server. You can see already that the fix sped up the new site immediately, and now we have the benefit of all of these features to keep the site stable moving forward. Thanks for your patience while we launch new things like this!

💖 ✨ 🤗

Dec 15, 2020 5 years ago
Mort
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Coooooooool! Your efforts sure paid off, thank you for everything! Can't wait to make CWs in the near future.

Dec 15, 2020 5 years ago
Moonsyne
is unlucky
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Yay! I am tired of the dull selection of face masks in the regular items, so this allowed me to find a more exciting one!

Dec 15, 2020 5 years ago
Damon
is a demon
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Evee

Thank you for all the hard work you've done and continue to do! I cannot wait to start using this new system and seeing what goodies people come up with now that things are more affordable!

Dec 15, 2020 5 years ago Official
Bug
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Segfault

I think your issues were due to the lag, which has now resolved (see his post above!!) Could you please check if you are still having these problems now, and let me know :)

Oh no! Did your shop/category descriptions get cut off? The good news is that the previous description data is still there fully, so we can increase the character limit and restore cut-off descriptions if so. If the problem might be more widespread, I can find which shops previously had longer descriptions and make sure it is fixed for everyone.

However, super long descriptions will make your shop hard to browse, since people would have to do a lot of scrolling to get to the actual items! I would recommend perhaps moving that information to a forum post in a private forum group you own, if you have one.

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Dec 15, 2020 5 years ago
Muerte
loves wieners
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Forevermore

Everything is so sleek and nice. ❤️ Thank you all for the hard work !

Dec 15, 2020 5 years ago
Jules
is ZOMBIE LONG TIME
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Sapherea

No more blank pages :) I still have some/a little lag

Thanks!

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