Thank you! I was wondering why there are some responses that a compensation of 1k was inexcusable and how some items can't be replaced. I do think 1k is a reasonable (starting point) amount to give the userbase back for the grief and loss of their items...in a way? BUT users with large numbers of items who do not track their items, cannot be compensated for a loss they are not sure they have or do not have. I, myself, am still combing through the recent cw's ive purchased as I keep it updated however, I do not track non-cw's and I will frankly never know what's missing because I buy lots of sp costing items. :/ So I suppose it's a major loss for me and sp I will never get back.

I have never kept a list of what I owned, I have no idea. Unless I drudge through posts confirming slots on CW's but I bought tons of stuff on BF and I don't know what I might be missing from that, lumi presents, and gifts.

I know you're doing your best subeta. This is really is overwhelming.

Ooh, some people are losing it even though staff said we don't need to account everything we lost hahaha it's kinda hilarious, hope staff's mind is strong enough to not take the histerical users too serious

(Bug's post clarified for me what I had here, thank you!)

My main thing is an alert would be given if the backups fail again. Which is good, but could they manually be checked as well? In case the alert also fails.

284 pages, did 5 pages and found 2 items. I plan to do about 5 pages per report unless the lag eases up. Hopefully having 30 reports per person won't be a PIA for you :p

When are we going to get an ACTUAL explanation on why the problems reported were ignored, then Keith made a "lol whoopsie!" thread, didn't ping anyone, and IGNORED IT FOR EIGHT HOURS UNTIL WHAT SEEMS LIKE THE ONLY MEMBER OF STAFF THAT GIVES A SHIT HAD TO PICK UP THE PIECES?

Everyone (or a large chunk of users) has lost the items, regardless of when or if you've used the wardrobe. When the new wardrobe was released (23rd-24th), some users removed items from it. Removing those items deleted the items across the entire wardrobe system.

According to the previous locked thread, some early GA testers apparently noticed a problem with deleting items and reported the issue. But Keith rolled out the new wardrobe anyway. Then Keith decided to make an admin post buried in the forums announcing the issue, ping no one to it, and wait another full day before making a news announcement.

Presumably so they could bribe us all with $10 so we'd ignore that many people have lost god knows how much ?? worth of irreplaceable CWs, and that users with large wardrobes will have to spend hours and hours of their own time trying to figure out what they're missing.

What's a bit funny (despite the fact that a lot of people have lost items from this glitch) is that I have some Ornaments that I added to my Ornament Inventory in there... O.o? I mean, they're not TECHNICALLY in there, but still... Seeing them in there just made me wonder what was going on.

Still, I'm checking to see what if anything is missing in there, since I rarely change my Avatar although I do change it every now and then during some events.

[edit]And now I'm getting to a page FULL of ornaments in the wardrobe... That supposed to happen ?

I think the servers did it for them. I heard that they just found out that the new server they moved to doesn't do backups....pretty crappy for a server if you ask me.

Good question. I really don't remove items from my wardrobe so I might have less lost items compared to other users....

So, I have over 15k items in there, I think. And never saw any reason to track it other than CWs because really, how is that my responsibility? But tbh, I don't have the time to go through everything to make sure it's there. It won't even load for me, I haven't even been able to put on a mask to participate in the event... so I can't even check if I'm missing something or not.

I have bought way too much to remember what is missing, including customs and cash shop. I would look in my wardrobe but i have too many items to know whats gone. Sad day

you're the only staffmember I've consistently seen deal with issues over the past month-ish I've been back.

I'm too scared to look in my wardrobe to be honest. I have spent a while away from Subeta over recent months, mostly because everything kept breaking. I literally started coming back here a week ago. I've invested a lot over the last 11 years. Time to consider if that was the right decision. Too much stress in the real world for me to cope with shit like this on here too. Way to go, Subeta!!!

thank you, I missed several in the first change but it’s no problem, I think your all doing a great job trying to figure things out.

all my cws are missing. great. i haven't bought any in years so there's no way i'll know what i'm missing.

Good grief. I'm glad I use subetalodge to log every wearable item I have and while it's been some time since I updated that I hope it's enough to help pin down a few lost items in this bizzare wild goose chase, though I don't doubt those with massive CW libraries are the most affected at the moment.

wait...are we getting the items back for everyone who missed them, or do we have to report what we are missing to get them back? For example, am I getting my [item=] back automatically, or only if I report it?

Posting again for visibility for those who haven't seen it, user compiled missing CW and SP item list.

@ Bug If you haven't seen this yet, it may be helpful? (and thank you for everything you're doing!)

is this affecting any CWs put in shops though? i......literally got back on this site yesterday after 2 years lmao im wondering if this has extended beyond CWs present in wardrobe