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Mar 27, 2020 5 years ago
Alaizabel
got a little freakiness inside
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i have honestly no idea if i'm missing anything and if i'm missing something, what that item was.

wouldn't it be easier if people posted if they remember that they deleted something in that period? or do i misunderstand something?



💖 Kiss me? 💖

Mar 27, 2020 5 years ago
Yer a wizard
ale
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Drunky

https://docs.google.com/spreadsheets/d/1N4UBmEx3hXDSvUhAmpbzEKjhfoe-X7ShyeagNmK8gNo/edit?usp=sharing

Here's a link of actively missing items the community has compiled so far, thanks to !

Mar 27, 2020 5 years ago
Darkrai
is magical
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Sucre

For those not sure what they're missing, there's a user-compiled spreadsheet here that lists some of the common ones that people noticed were gone.

I lucked out in that my CWs are all present and I don't take much out of my wardrobe (and haven't added much recently) for sP items so I'm probably not missing a whole lot compared to 4 months ago...but still, again, yikes.

Mar 27, 2020 5 years ago
GanondorfDragmiere
hates dust
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Thank you for the information SubetaTeam. ^^ I was wondering yesterday that I missed Slicing Light of Dark Doom and buy + put it again into my wardrode.

Yet, some minutes ago I was on a quest for Yellow High Tops and saw that this item isn't in my wardrobe anymore. Haven't buy it again.



Long story, short question: I have a SubetaLodge account running by the same username as here. Would it be possible to you compare my owned wardrobe list from SubetaLodge with the wearable items from the wardrobe here? I'm asking because I think it's maybe helpful for you to recover my items I collected over 14 years and that I'm not cheating to get items back I never ever had.

Ganondorf Dragmiere From the burning earth, under the ruins of happiness and family, she would be born. The hatchling.

Trading shop + (S/T) CWs, CashShop, SubQ, retired, Vanity

Mar 27, 2020 5 years ago
Elena
will spin you right round
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Thank you! Hard to tell if I’m missing something.... but hope everything can be fixed soon.

Mar 27, 2020 5 years ago
Solsticesprite
cleans up nicely
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OMG I have so many items. No way I will remember.

Mar 27, 2020 5 years ago
Sithyera
is a demon
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Salem

Quote by Reef
</p>
<p>Just saw the news post.. I lucked out. I&;ve only been back a week and haven&;t put much in my wardrobe besides new items. So it looks like I should get back everything I had based on the 4 month old backup. But other people stand to lose anything they acquired in the past 4 months.

We better not fricken lose everything that we have acquired on the past 4 months. That's worse than the situation now. Especially since Survival was in Feb that means all the survival item ppl have gotten will be gone. Not to mention any other items they have acquired in that time period... For me that's a couple of hundred items. That is completely unacceptable.

🍭 🚽 [tp=Sithyera] 🥚 [egg=Sithyera] 💋 🌷 💃

Mar 27, 2020 5 years ago Official
Bug
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Segfault

For those who are worried they don't know which items they're missing to report, this is addressed in the FAQ:

Quote
Our goal is to restore every item possible, regardless of if the user has reported it or not. We understand that most users don&;t remember every item in their wardrobes, and we don&;t want to punish anyone for that. We do ask you use report what you can, however; this information will help us immensely in restoring the items both for you and anyone else who was affected.

In other words, we don't expect anyone to be reporting a complete list of their missing items. We intend to use the reports to help us restore items for everyone. They will help us understand which items were affected and to what scope.

🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights

Mar 27, 2020 5 years ago
Star Captain
Anrivef
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HERE's a link to an UNFORTUNATELY locked thread where people have been trying to figure out this issue since last night. Too bad we'll have to have the whole conversation again here.

Mar 27, 2020 5 years ago
cherub
is bright-eyed and bushy-tailed
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Little Man

$10 worth of csc is kind of laughable considering many users like myself have spent hundreds and even thousands on this website lmao. my point still stands, it’s really not my responsibility to keep track of the stuff you guys fucked up. hopefully this gets fixed properly or I’m outtie

. ˚ ₊‧ ꒰ঌ ♡ ໒꒱ ‧₊ ˚ .

˗ˏˋ ꒰ cwswishesbstpottery ꒱ ˎˊ˗

Mar 27, 2020 5 years ago
homestuck
is made of stardust
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hey guys

sooooo... i have many items ive been playing for (around) 12 years? and got a bunch of stuff in my wardrobe

i have no means to know what is missing from my wardrobe as i cant remember all items, that is, if anything is missing at all (i cant quite tell)

how to proceed in this case siince i have no idea if anything is missing from my wardrobe? :s

im not a native speaker so im feeling a little confused (sorry if i misread something) thank you staff for working on solving this out!


~ gisa

Mar 27, 2020 5 years ago
Jinjah
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Mattel

Don't you at least have a record of the names of the items? I won't know what's lost without a list.

Mar 27, 2020 5 years ago
gemajgall
is lonely
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DeoxysKorah

I don't think 1000 CSC is going to cover people's CW. I HOPE Subeta can find a way to restore those.

Please, please don't ping me. Please.


Mar 27, 2020 5 years ago
Sithyera
is a demon
User Avatar
Salem

Quote by Reef
</p>
<p>Just saw the news post.. I lucked out. I&;ve only been back a week and haven&;t put much in my wardrobe besides new items. So it looks like I should get back everything I had based on the 4 month old backup. But other people stand to lose anything they acquired in the past 4 months.

We better not fricken lose everything that we have acquired on the past 4 months. That's worse than the situation now. Especially since Survival was in Feb that means all the survival item ppl have gotten will be gone. Not to mention any other items they have acquired in that time period... For me that's a couple of hundred items. That is completely unacceptable.

🍭 🚽 [tp=Sithyera] 🥚 [egg=Sithyera] 💋 🌷 💃

Mar 27, 2020 5 years ago
far
is a gold digger
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Fartsie

Quote
Finally, we are giving 1000 CSC to every user as additional compensation.

Lmao

ps: the new wardrobe that was unstable? still not working nor loading

[font=arial]But you don't belong to the shadows[/font]

Mar 27, 2020 5 years ago
Darkrai
is magical
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Sucre

If you don't know what's missing, just don't report anything.

They're still trying to work out a way to find the missing items and not relying 100% just on the reports BUT more information is always better. So aside from reporting things you've noticed, all we can do is wait

Mar 27, 2020 5 years ago
Archer
is a worthy opponent
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Man, I don't envy you guys the work you're about to have to do. :c

I checked and all my CWs are safe, but I haven't the time to go through the list and check sp items. I do know one of my old Tique items is missing for sure.

Thank you for the update and the csc, but it's very disheartening to hear the most recent backup is from four months ago. Not just for this incident; four months without ever checking your backups, while pushing pretty massive updates, is just incredibly irresponsible. [edit] I'm not here to pile on the angry bandwagon, I'm just disappointed. It's getting harder and harder to have faith this site's going to be around for much longer.

Looking to buy this!

Mar 27, 2020 5 years ago
Luck
is unlucky
User Avatar
Bella

Quote
Do I need to use the report form in order to get my items back?
No; our goal is to restore every item possible, regardless of if the user has reported it or not. We understand that most users don&;t remember every item in their wardrobes, and we don&;t want to punish anyone for that. We do ask you use report what you can, however; this information will help us immensely in restoring the items both for you and anyone else who was affected.

So will you be automatically restoring items that you verify were affected? Will it be given to everyone? For example if I don't report that my (a common reported missing item) is gone, will I still get it back sometime? Kinda still unsure on how it'll work...

Also, how come some items that people are reported missing didn't affect everyone? For example an equal handful of people on both sides are reporting that they lost or still have the same CW, according to the user spreadsheet. The only thing I can think of is how (I think) the users are divided up into different servers or something?

I'm also hoping that this won't turn into some kind of rollback to 4 months ago because on top of all lumi gifts, 3 holiday's worth of items, possibly black friday, birthday, and all the items I moved back into my wardrobe from my clothing gallery... That's a lotta items that's gonna get yeeted to who knows where.

he/him / 31 / EST



My best friend is



Mar 27, 2020 5 years ago
Hippolyta
plays with dead things
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Megaera

Good luck.

Huzzah!

Mar 27, 2020 5 years ago
Emrah
is forever alone
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Tespih

I'm mindblown how AMAZING the support is. I remeber back in the days, where some noobie Support on Neo**** deleted my Pet with expensive Clothes and NC stuff, and ALL was gone for good. Didn't got any replacment. I'm really greatfull for this page.

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