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Dec 9, 2017 8 years ago
Rocketlauncher
beat the meat!
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I have to say, it's inexcusable in this time and age to have dial-up performance when gigabit connections are becoming the norm.

(And yes, I used dial-up before and it felt snappier than this)

Dec 9, 2017 8 years ago
far
is a gold digger
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Fartsie

Not going to lie but ... I'll be laughing my ass off if the avatar system is broken because of intensified snowballing (ie subeta getting blue balled oh oh oh).

The site is lagging less but there are certain area that takes longer to load.

[font=arial]But you don't belong to the shadows[/font]

Dec 9, 2017 8 years ago
Merlin
needs a vacation!
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Mullberry

flails any updates?

Dec 9, 2017 8 years ago Official
Bug
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Segfault

We did turn on DDoS protection just in case somebody was attacking the site. We don't know if that is in fact the case, or who it could be, but it looks like the site is loading better after we turned it on.

The avatar system is having problems loading wearable image data, which is why fully naked avatars still show up. I am still looking into why this error is suddenly occurring.

As far as we can tell, this has nothing to do with the holiday-specific activities or with recent site updates.

Finally, please remember that the other three have full-time jobs outside of Subeta (and live on the west coast) so they're not able to constantly monitor this situation. They do the best they can despite that, which is how DDoS protection and other measures were taken earlier today (probably sacrificed some lunch breaks). Right now I'm the only one here as far as I can tell, and as an assistant administrator I don't have full access to our production servers so it's limited what things I can do especially if we are actually under attack.

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Dec 9, 2017 8 years ago
Damon
is a demon
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Evee

Thanks for the heads up !

Dec 9, 2017 8 years ago
far
is a gold digger
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Fartsie

Eh eh I knew some news where coming.

Thank you staff for the usual hard work!

[font=arial]But you don't belong to the shadows[/font]

Dec 9, 2017 8 years ago
Diana_Marie
has a massive family
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Thank you, Bug. I think everyone forgets that even the staff have full lives. I really do appreciate the explanation and completely adore the staff for their diligence. It is running so much smoother with it on.


"Be present in all things and thankful for all things."
Maya Angelou

Dec 9, 2017 8 years ago
Merlin
needs a vacation!
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Mullberry

thanks for the update! i hope answers turn up, or hopefully it will work itself out. The info is appreciated

Dec 9, 2017 8 years ago
Rocketlauncher
beat the meat!
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Thank you for confirming that it's on.

Hopefully it mitigates the attacks. However, there are problems with the main page earlier today which hampers logging on, and still with the training center alerts because Cloudflare loops endlessly. I wish these issues, along with the others earlier will eventually get fixed soon.

Dec 9, 2017 8 years ago
Xenalicious
is salty
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SuspendedxX

Hopefully things go back to normal. I have soooo many Lumi things to do. Thanks for the update.

Dec 9, 2017 8 years ago
gatorgirl
thinks every day is taco tuesday
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Kikstar

Thank you for the update . Hopefully it will work itself out soon.

We appreciate all that you do. :)

Dec 9, 2017 8 years ago Official
Bug
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Segfault

Since our SAPI avatar images and previews are broken right now, I wanted to let everyone know there is an option in your Preferences that you can turn on to show "simple" previews instead of the overlay previews generated by SAPI. This won't fix your avatars, but will at least let you see wearable previews in item hovers while we deal with the other problems.

You can toggle it on this page: https://subeta.net/preferences.php?act=prefs

Look for the option that says: "Force item preview hover to show hex. (Zombie skin, zapper skin, etc). Slower hover loading!"

And check disable to disable the special preview.

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Dec 9, 2017 8 years ago
CharliesNOTDead
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Petri

Thank you for the updates!!! Your work does not go unappreciated! <3


[Dance=charliesnotdead]

Dec 9, 2017 8 years ago Official
Bug
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Segfault

has (maybe? hopefully???) fixed it!! I can see all your beautiful HAs again :D

OUR SAVIOR.

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Dec 9, 2017 8 years ago
Damon
is a demon
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Evee

Yaaaay this is amazing! Thank you Staff!

Dec 9, 2017 8 years ago
Sworn
is starry-eyed
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Nuggetino

Thank you guys for working so hard to feed my addiction to this site <3 <3

Dec 9, 2017 8 years ago
Laurey
is a flower child
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Thanks to everyone for working on the issues! Looks like the HAs have been fixed, yes :)

Dec 9, 2017 8 years ago
Cobaltbluetoo
is a survivor
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Ataina

Was that Keith who took us down for a split second? I was questing at the time and a quick refresh took me back to Sag. Thanks and hugs to you both for all you did today. I'm sure you had other things on your agenda and this really messed with your schedule. Was it a ddos attack? Just curious.

~~~~~
[egg=Cobaltbluetoo][TP=Cobaltbluetoo]
~~~~~
~~~~~
~~~~~

Dec 9, 2017 8 years ago Official
Bug
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Segfault

Nope! Turns out, it was an issue with memcache (the thing we use to do all of the caching around the site) and you guys know how important caching is. When things stopped getting cached, it's more like we start ddos'ing ourselves with the amount of data we keep loading everywhere D:

It took us a lot of effort to pinpoint that the cache and not other stuff was the root cause of the issue. Once we figured that out, we just had to do a reset of the cache to resolve it.

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Dec 9, 2017 8 years ago
dacandicane
is sweet
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thank you so much. Running much better today.

[tot=dacandicane]

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