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Jun 4, 2009 16 years ago
JoAnna_119
is a Time Lord
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I LOVE the ticket system. One idea that I'm glad to say I was wrong about. I didnt like the idea at first. Really its so much easier than going through admin list and seeing who's online though.

Jun 5, 2009 16 years ago
MikiDaCrow
is magical
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Saebara

I agree, the ticket system is fantastic and I've had nothing but positive feedback about it. Sometimes it may take a little bit of time, but I've always been treated professionally and courteously and it's such a nice change of pace from other places.

Well done, attentive staffers!

[flower=mikidacrow]

Jun 5, 2009 16 years ago
Yer a wizard
BIRDIE
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Quote by Gunblade
Thank you. ^^</p>
<p>Contrary to popular belief, we are here to help you, and most of the time we get great enjoyment out of doing so. :P

And we love you guys! Especially you Thea!

Jun 5, 2009 16 years ago
Fierce
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I wish we could ban certain UAs from taking our tickets

that means you tche

jk Tche actually surprises me most times with how she took to being a UA. sometimes her ego makes me want to shave a ruffie but hey, who doesn't have an ego?

(not me)





brb womanizing

Jun 5, 2009 16 years ago
JoAnna_119
is a Time Lord
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Lmao no you're so low key Jordan. Srsly. -boosts your ego a bit-

Jun 5, 2009 16 years ago
The Royal
PUNS
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ticket-off between staff members y/y. UA e-mud wrestling.

(my money is on gunblade)

((her username is really intimidating))

Jun 5, 2009 16 years ago
Skiller
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I've filled out like, two.:) I think the same person may have answered them--not sure--but whoever did any of them were so helpful! I'm never nervous because they're so nice!

[edit] Whoops! They were two different people, and .(I kind of liked Turret better because they used more smilies.:D)

[IMG]http://i174.photobucket.com/albums/w81/xXW_olfPackXx/1186112402998.gif[/IMG]

Jun 5, 2009 16 years ago
The Trading Card Collector
Geek
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Sammi

i actually just had to file my very first ticket tonight. i was surprised at how quick and helpful the staff member assigned () was and really grateful, and really nice.

i created it at 9:43 PM, and I got a responce at 9:48 PM. XD

so yeah, plus one for the ticket system.

Jun 5, 2009 16 years ago
Yer a wizard
Wolfmyth
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Haneul

I know I've filed a ticket, but I can't remember what it was about. I think it was about the new year achievement,when some people got two items instead of one, and I believe tche handled it. They deal with so much...thanks guys!

Jun 5, 2009 16 years ago
Lily
is a mirage
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Akasha

I can only assume there must be some sort of staff contest to see who can end up with the most stijn tickets. Seriously, I've only filed two but both times they were very awesome and helpful. I knew this was a brag thread when I read the title.

Stick PERSON by [userid=167745]

Jun 5, 2009 16 years ago
ROXY
gets around
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In the past I've had tickets assigned to mbif where I just needed to vent a little and she was very patient and listened. I've filed quite a few of them and i've always had a great experience. :)

Jun 5, 2009 16 years ago
If ever a whiz there was
Georgie
is a whiz because
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Holly Daze

I thought my 18 were a lot. leave it to you Stijn to show us all up. :D One of mine is and has been open since 2008-12-24 00:18:30. Can you beat that?!?!

Jun 5, 2009 16 years ago
flare
is a SUPER USER!!!
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i've only filed 8, and i thought that was too much.

i always feel embarrassed when i submit tickets. i think: 'man, i hope they don't remember me from a couple weeks ago - they'll probably think i'm retarded!' but of course they don't :D

most of the admins that have responded to mine have helped me out just once, but has replied almost half of the time. thanks you guys!

edit: FFF i hate my keyboard, making me press enter!

Jun 5, 2009 16 years ago
ache
is a quitter
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I've filed 11 tickets, mostly consisting of missing CSC/items or forum reports.

3 answered by Cardale. 3 answered by Sierra. 2 answered by Gunblade. 1 answered by Azshua. 1 answered by Turret. 1 answered by Mercurius.

Sounds weird, but I'm always nervous about filing a ticket. I feel like I'm bothering them. Once they answer, though, I usually wonder why I felt that way.

As for honest answers to your questions, I would say Cardale is the fastest, while it seems that Sierra uses the most copy and pasted responses (but I'm assuming it's because she gets the same questions over and over).

Jun 5, 2009 16 years ago
Renaissance
is a Time Lord
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Padawan

I've filed 17 tickets, most of them about topics needing to be moved. answered the great majority of them.

Jun 5, 2009 16 years ago
Gifts4friends
is a billionaire
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I think I've got your beat stijn. I've filled out 156 tickets since January.

Giving you props because I'm too lazy to see who's handled most of my tickets.

Just checked- since the ticket system was made, I think back in early September last year, I've filled out 230.

[flower=gifts4friends]

Jun 5, 2009 16 years ago
Sapphi
is a SUPER USER!!!
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I only filed 9 tickets. :)

Most of them are handled by Azshua, Cardale, Turret (3), Angelina (2), Tche (2)

Guess Turret is the fastest or is online due to my time difference. :)




Flowers please?
"Not all your little soldiers and spaceships can stop me. - Kerrigan"

Jun 5, 2009 16 years ago
Lychee_277
is sweet
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Yogg Saron

Ive filed umm...11 tickets.Lets see Mercurius 1 Azshua 2 Angelina 1 Cardale 3 Turret 2 mbif 1 Sierra 1

Jun 5, 2009 16 years ago
The Beanbag Collector
Wenchy
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My account has been restored, THANK YOU STAFF!

Jun 5, 2009 16 years ago
sejine
donated to the cash shop
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I've only had 3 tickets.

They were addressed by Angelina, Cardale, and Azshua

THANK YOU STAFF! :*

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