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Apr 6, 2021 4 years ago
Thia
got laid
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Sometimes trying to change the colors of highlights doesn't work, as in clicking on a color does nothing. It seemed to happen if I edited one hair than went back to edit another, but then it didn't happen every time, so idk.

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Apr 7, 2021 4 years ago
Bliss
will always bounce back
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I can't seem to get the highlights to work at all


🌹 Beloved Brother 1989-2018 (10/17 - 02/19)
Grammy 1937-2021 (11/14-10/28) 👼

Apr 7, 2021 4 years ago
Dany
is going batty
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Frankie

Seconding the no highlights working for me issue.

𝕻𝖊𝖗 𝖆𝖘𝖕𝖊𝖗𝖆 𝖆𝖉 𝖎𝖓𝖋𝖊𝖗𝖎 𝕬𝖑𝖑 𝖞𝖔𝖚𝖗 𝖉𝖗𝖊𝖆𝖒𝖘 𝖜𝖎𝖑𝖑 𝖈𝖔𝖒𝖊 𝖙𝖗𝖚𝖊

Apr 17, 2021 4 years ago
FCoD
needs more chocolate
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Ms. Hollyhock

Can't use it:

Secure Connection Failed

An error occurred during a connection to salon.new.subeta.net. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

Windows 7, newest FF.

Everything cleared, etc.

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Apr 20, 2021 4 years ago
Bliss
will always bounce back
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I'm having a hard time using the wardrobe today on my desktop. Items are missing and when I search for an item (say: mint) sometimes nothing comes up or only 10 items show. When I search blonde wigs, only 3 pages show. I have the feeling there are more wigs than that with that colour. It's also very slow switching between layers.

I still cannot use the highlights function

using latest FF, Win 10

[edit] Sorry. Incorrect forum for bugs


🌹 Beloved Brother 1989-2018 (10/17 - 02/19)
Grammy 1937-2021 (11/14-10/28) 👼

Apr 21, 2021 4 years ago Official
Bug
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Segfault

Thanks - it looks like the page is down. I don't think is still testing it currently, but I'll let him know and ask him about that.

This thread is only for beta testing the new salon. Please don't post bug reports for the current wardrobe here since they're off topic. Thanks for helping us stay organized :)

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Apr 21, 2021 4 years ago
Bliss
will always bounce back
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Oh my gosh! I thought this was the thread to report it in. So sorry Bug. I made a thread in the correct place


🌹 Beloved Brother 1989-2018 (10/17 - 02/19)
Grammy 1937-2021 (11/14-10/28) 👼

Apr 21, 2021 4 years ago
Bug
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Segfault

No worries, happens to the best of us!

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Apr 21, 2021 4 years ago Official
Keith
is sweet
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Eradication

Ahhh, sorry everyone, there was a lil miscommunicaton about this feature.

You can find it now here (we recently moved where our front end code is stored) and it should work.

We're very close to releasing this, so please let me know if you have any outstanding issues that make it impossible to use. Otherwise, we'll merge and then incrementally add to it!

💖 ✨ 🤗

Apr 22, 2021 4 years ago
Truffula
is quali-tree company
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Daryonka

outstanding issue: when I select on filters "earned" it says I only have one. The previous base ones are all still on "unearned." And, the one it says I have, Tea, is showing as a broken image.

It is a 500 so it might be fixed later?

Apr 22, 2021 4 years ago
ChatLunatique
plays with dead things
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Lorenna

All of the base hairs, from Bald to Windswept are still not showing as earned. Broken hair styles. None of these can be worked with at all in either Firefox or Chrome: Chance, Deck, Deco Long, Deco Short, Delishnaive, Enigma Long, Enigma Short, Fall, Freedom, Gale, Haize, Hazed, Hazed (beardless), Inspire, Masq, Mend (beardless), Onyx Short, Onyx Long, Overcast, Permafrost, Pi, Pime, Posy Long, Posy Short, Renew, Ringlet, Side Ponytail, Slate (Beardless), Snowday, Sonnet Long, Sonnet Short, Statement, Steam, Strawberry, Tea, Verid Long, Verid Short, and Warmfront,


Apr 22, 2021 4 years ago Official
Bug
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Segfault

Thank you! I'm looking into these now.

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Apr 22, 2021 4 years ago Official
Bug
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Segfault

Fixed: The broken image for Tea, and any other broken images. Likely related and also fixed: Broken hair styles that didn't work in Chrome or Firefox. Could you please check if any of them are still broken now?

Working on getting the base hairstyles to show up under Earned. Thank you again :)

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Apr 22, 2021 4 years ago
Truffula
is quali-tree company
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Daryonka

Testing again : using unearned base hairstyles, highlights are only showing up a small fraction of the time (one out of six attempts with Windswept, for example)

All fixed styles now work fine for me (as in, images are not longer broken) - thanks!

Apr 22, 2021 4 years ago Official
Bug
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Segfault

What does "highlights showing up" mean? Like on the preview image of the hairstyle, after you add it to your avatar, or...? (Sorry, I just need a little more detailed description of where/how this is triggered!)

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Apr 22, 2021 4 years ago
Truffula
is quali-tree company
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Daryonka

Oh! sure.

Well, when it works, I do the following steps:

  1. go to the staging hair url from Keith's message above.
  2. select the Filters and go to show all
  3. go to the last page and select Windswept
  4. choose colors on my palette so I can see the highlights show up - a variety of bright colors usually - at least 8 colors
  5. select a base, shadow, and highlight shade for my hair - usually medium, dark, and light blue in that order
  6. select a highlight color for each of the numbered highlights

When the highlights don't show up, nothing happens when I do step 6 other than the square selection marker appearing around the corresponding color in my palette. The hairstyle does not show that color on it anywhere, not in the preview, not when added to the avatar either. This is what I mean by the highlights not showing up. The hair looks exactly the same everywhere as if I had not selected highlights at all.

edit to add:

now in a refreshed browser, the highlights are showing up well, but I just got a page where Cloudflare blocked me when I attempted to place a style on the HA (the "add to avatar" button):
(sorry - had to delete the code for this cloudflare page because when I went to edit the post again, it had added a TON of weird javascript to my post there)

images of the not showing up what it looks like when highlights show up:

what it looks like when highlights don't show up:

Apr 23, 2021 4 years ago Official
Bug
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Segfault

Thank you! will be taking a look at that one when he has time :)

We are not sure about the Cloudflare thing. When you say you got a page, do you mean the entire wardrobe just.. changed to a Cloudflare error page? It would be great if you can screenshot it, if it happens again. However, it's likely that that is something to do with the beta testing server and that it won't happen once the changes are deployed to the real website.

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Apr 23, 2021 4 years ago
Truffula
is quali-tree company
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Daryonka

It just looked like a blank page. I captured the page source but it was pretty empty. I agree that it seems likely to be the test location (or it's that virus protection thing I have again, which isn't your problem -- that's stopped being triggered now on the real site but it hates the test site apparently)

Apr 23, 2021 4 years ago
ChatLunatique
plays with dead things
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Lorenna

the only one that's not previewing correctly in Chrome is the axis hair . when you click on it however, it loads fine on the color picking page. No problems with any broked images that I can see in Firefox. [edit] This may be a cache issue at my end, Chrome is being a bit sloggy for me overall tonight.


Apr 23, 2021 4 years ago Official
Bug
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Segfault

If it's working on Firefox, then it's most likely browser cache. Try clearing your browser cache on Chrome. You might also try hard-refreshing (Ctrl+F5) on the Axis image: https://staging-api.subeta.net/v1/wardrobe/hairstyle/256.png

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