Missing Wardrobe Items Glitch
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I notice the "admin posts" page is... actually entirely Bug responding to users and filling in the critical info. even the "all posts" page is the same.
Bug, (meme voice) you're doing amazing sweetie.
I just wish you weren't the only one.
[egg=roadkill] | | [tp=roadkill]
They have not and are not rolling the site back 4 months, they are simply using that backup as a point of comparison to restore lost items.
No. As stated, our intention is to restore ALL items possible. We agree that it would be unacceptable to ask users to eat this kind of loss.
⨯ They/Them 🌿
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Made a Subetalodge account and started entering in my owned wearables. Got through page 1 of the "organize wearables" tool before my eyes started to hurt, lol. Can't imagine the amount of effort it took for people to cross-reference their whole wardrobes for missing items.
It's also a good way to see if there are any items I don't care to own anymore. The upside of this is that.. I'm doing a digital declutter? I guess?
PS, thanks for the update, .
There's a really easy "mass update" tool (just add /massadd to your base url) and it gives you instructions. :)
Is there anyway to make the older wardrobe more usable? Im trying to compare the two to count my items but the old one doesn't work at all and the new one barely works.
Thanks :3 I vaguely remember that tool from when I used to play; part of me is oddly distrustful of it though ha. "Too good to be true!" And I'd spend my days thinking, "I'll never know if the list is complete unless I look through it anyway" lmao
So, bottom line, has this issue affected only CWs, or normal items as well? Cause there's no way to keep track of those....
Yeah, according to my list on Subetalodge, I "should" have a little over 12,000 items in my wardrobe. Just thinking about cross referencing it is making me sleepy lol. But I have faith the subeta team will do the best they can to get everything back.
And , thank you SO SO SO much for the update and for trying to keep us all calm and up to date on what is going on with this. Really appreciate it :)
my wishlist Depending on the season, pick an option below flower honey_bear
I checked the spread sheet just now. Of the items listed there so far my result is Acorn missing Amanitas is still there Angelica is still there
Kind of weird...
damn. wow. My CWs seem to be all here, despite having received some in december. i also saw my most recent additions in my wardrobe.
It's funny this happened because when i tried to remove things from v4, it didn't work. i had to do it in v3.5 with v4 open..
I really have to update my blog ObscureJourney and my review site BeingObscure. French speakers can read my reviews here.
Is there an easier way to view all wearables on site than viewing them within the wardobe? Yes; You can use the Item Directory to see all wearables. Here is a quick link to the wearables listing. There are multiple options for sorting and filtering these items from within that page.
Can I tell what items I'm missing by comparing the new and old wardrobe? No; both old and new wardrobe share the same items. If you don't remember what items you are missing, it's okay; you can take a step back and wait for staff to sort it out. We are doing our utmost to restore your items regardless of if you can remember them or report them.
Are only CWs affected? No; both CW items and regular site items have been affected by this glitch. However, CWs are being prioritized as we restore items to accounts, because these are often the most valuable, rare, and often sentimental items for many users.
For some of the items I lost to this glitch, I already went and bought new copies. What happens when staff tries to restore these items? Our scripts will simply skip over any items that are already in your wardrobe. However, we understand that some users may have already spent a lot of currency to replace more valuable items. If this is the case, we ask that you make a ticket explaining the situation and we will make sure you are reimbursed so that you're not punished for replacing it yourself.
Can you make a tl;dr of these updates? There are a lot of admin posts and it's too much to read. I understand where this is coming from; it is a lot of text, and walls of texts can be frustrating in themselves - especially when you're looking for just one specific thing. However, I'm afraid we don't have the capacity to re-answer questions or compose summaries of our responses thus far. While we want to make sure all concerns are promptly addressed, we're putting most of our time and effort into following up with actions, not just words. (And we will have something to show for this effort very soon!)
That said, I have noticed a lot of users are answering other users' questions in this thread and I want to say a HUGE thank-you to those users for stepping up and helping out. You guys didn't have to help and yet you did, and it's noticed and appreciated. <3
Why is the only one responding to this topic? Where is everyone else? To prevent duplicate responses and make sure everyone's time is used as efficiently as possible, it's a good idea to have only one staff member handle user communications for this incident. I happen to be in the best position to handle this right now.
Just because other staff aren't posting here doesn't mean they aren't working just as hard as I am! Our UAs are working hard to respond to tickets on this incident (and tickets in general). Our artists, content and CW staff are working hard to make sure other site operations continue smoothly in the meantime. has not been posting here, but he and I have been working jointly behind-the-scenes to analyze our data, formulate plans, construct and test necessary scripts and solutions, and get everything set up to begin restoring items to accounts ASAP. (This is an equal effort; everything we're doing is going through both of us to be extra safe.) And finally, all staff have been involved in discussions about staff decisions, including multiple facets of our reaction to this incident.
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Thank you Bug. You're the awesomest. <3
Thank you :)
Events
| [egg=Somnifera] | [tp=Somnifera] | |
sorry for pinging you here. was the Bathhouse affected as well, somehow? i lost AGAIN my visits, this was supposed to be day 27 or so, but it reset again. And i'm pretty sure i visited yesterday. It's not the achievement, as i already have it. it's just me making sure my brain isn't playing tricks on me >.> - i hit my head twice last year, quite badly too.
I really have to update my blog ObscureJourney and my review site BeingObscure. French speakers can read my reviews here.
Posting just to get updates. Saying anything would get me nothing. :(
Formerly known as its_just_me
(I started in March)
Wine is the answer
What was the question?
Thank you Bug & everyone else for all the information and work you are doing. group hug
Calendar days are closer than they appear! [item=mocking clock]
Thank you, Bug, and all the others working their butts off to correct this glitch.
Thanks for the updates and everyone’s hard work!
🔭🐢
Did this affect only those who tried to remove things from their wardrobe? I know for sure I did not such thing so should I still check my wardrobe for any missing items? Well my wardrobe was so big I wouldn't know where to start... -_-'
Hope this gets sorted somehow!
This glitch affected users regardless of whether or not they personally removed items from their wardrobe. I personally almost never remove items from my wardrobe (and definitely didn't during the time period the glitch occurred) and I am still missing items.
If you want to check for missing items then you are welcome to, and you can even submit a report if you discover any, but you are not required to do so in order to receive your missing items.
⨯ They/Them 🌿
Cw Thread [sup]🌿[/sup] Cw Shop [sup]🌿[/sup] Ping Group
☆ Large HA Templates Download || ▷ Includes B1-10, B18-21 ◁