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Apr 27, 2019 6 years ago
Lilly_Gerberas
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I can't put new clothes into my drawers. There are a lot of unsorted clothes in my wardrobe and I try to put them into the drawers, but when I click "update items" and check if the item is in the drawer I put it in, it's not, it's still listed as unsorted.

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Apr 27, 2019 6 years ago Official
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Bug
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Segfault

We are aware of several cache issues affecting the wardrobe and we're looking into it!

[edit]

Quote by Wound
I cannot view any newly approved cws in my wardrobe again ;o;
I can search for the ones I have in the wardrobe, but they do not show up by themselves.
This issue should now be fixed.

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Apr 27, 2019 6 years ago
Anne
is a witch
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Mula

A new eye item I bought is not showing up on my HA.

I've tried the suggested steps in the Opening Post, but it doesn't work.

Item is It still says that I don't have this item when I'm in the wardrobe - I have the link to 'Search Shops' but I've already added it twice. It shows up in my item list, but the site doesn't show it when I click 'Wear now'.

I bought other items before and added them and they're working fine.

[edit] It's working now, nevermind. =D It was a bit confusing that other items showed up immediately and this item didn't.

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Apr 27, 2019 6 years ago
Star
is clowning around
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Alhaitham

Thank you!


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May 1, 2019 6 years ago
Lovely
is wicked but sweet
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Snowball

From my ticket:

Quote
So basically I went to try out wardrobe 4 and was attempting to preview a hair in the hair salon section. It didn&;t work since I guess that feature hasn&;t been ironed out yet. After that though, I went back to use 3.5 and my avatar won&;t load. I tried clearing cache. switching browsers. I&;m even currently at my mom&;s on a different computer that I have here and it still won&;t load. I also tried the &quot;convert your avatar&quot; option but still have a blank section with no wear button. My husband was also able to use his wardrobe just fine on his computer and my computer at home, but he doesn&;t have a GA and hasn&;t used the beta wardrobe 4.</p>
<p>Lovely on 04/29 @ 12:49
This is what I see ...Screenshot</p>
<p>AeriaLure on 04/29 @ 7:53
Hello,</p>
<p>I went ahead and cleared your HA base, could I have you try going to the wardrobe and see if it will load for you?</p>
<p>Lovely on 04/29 @ 3:19
Still not loading. =-/</p>
<p>AeriaLure on 04/30 @ 7:55
Go ahead and post it on this thread:
Wardrobe/HA Problems</p>
<p>Please let Bug know that a UA already reset your HA base and that was not the issue. This is something the programmers will need to look into for you.

AeriaLure has gotten my wardrobe working again. I have not since tried wardrobe 4 in fear of a repeat though.

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May 15, 2019 6 years ago
placebo
has x-ray vision
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dimitri.

Quote by Jess
I&;m having the first issue. There&;s a blank space where my avatar should be in the wardrobe (it doesn&;t have that message about loading my avatar and I can see the items I am wearing across the left side) and clicking the first five links across the top (all but organize items and back to Subeta) does nothing.</p>
<p>Google Chrome on Windows 10.</p>
<p>[edit]I should probably add that the &;Wear Now&; and &;Save to Shared Outfits&; buttons aren&;t appearing as well. There&;s just a blank column in the middle where those and my avatar should be.

i'm also having this issue. It hit me a few days back, and i have it on a machine with Windows 7 and Opera, as well as on the other machine with Windows 8 and Chrome. The chrome browser is up-to-date, and I can't update Opera because there are issues with that machine. [edit] i managed to "fix" this by enabling the flash in the browser, from the locket next to the site's URL. for some reason it was disabled or blocked. browser: doing that without asking, ain't cool >.<

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May 27, 2019 6 years ago
Adventure Captain
Ozo
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Bastit

I put on an item, and it's not showing up on my HA.

This happens every time I add an item, but IΒ‘m reporting it now..

Right now the items are: Southern Gentleman Cane, Baby New Year Tiny Top Hat, Item Hunters Monocle, Red Tie.

Thanks.

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Jun 11, 2019 6 years ago
krae
is a biter
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Look For The Helpers

(I really hope this hosts from discord!) I don't know how it's happened, whether the error was in the inventory checker letting me buy and install a second one thinking the first one wasn't there, or a duplication of the item when it went into wardrobe? This was probably since last Survival (so who knows what crazy glitches were going around), but I only just noticed yesterday XD

I was just going to try pressing "remove one" but my discord gang said to report it just in case..?

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Jun 11, 2019 6 years ago Official
Spotlight Champion
Destiny
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Dexter

If you file a ticket, they can remove the extra (or you can just remove it). We do know that it does happen sometimes and usually happens during lag and it double loads it to the wardrobe.

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Jun 11, 2019 6 years ago
krae
is a biter
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Look For The Helpers

Pressed the button, and wound up with one (total) item - in inventory - so I chucked it back in my wardrobe (where it's still just one item). Thanks for the advice!

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Jun 16, 2019 6 years ago
Sovereign
has seen too much
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I can't find an answer for this and I don't think this warrants a new thread since it may just be my account, but are shared outfits broken?

I've had issues for months with being unable to delete outfits I save and with the events that had gone on I just thought it was due to backend issues or lag and ignored it at the time. But looking today I see all of my recent outfits past one I saved on february 2nd have been being saved as made "December 31, 1969, 7:00 pm." and I can't delete any of my outfits in or out of the wardrobe.

I'd uh. really just like to be able to whittle down the 100 outfits I have saved at some point and just save what I need.

he/it | I'm afraid I'm a bit lost around here. | | |

Jun 16, 2019 6 years ago
jensen
rolled snake eyes
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RM

the date part broke uh... sometime after feb 9, judging by my own outfits page. i don't think that has any affect on anything, though? i'm not sure o:

w/r/t deleting outfits, as far as i know, deleting an outfit from /shared.php?userid=NUMBER has never worked. (or at least, it hasn't worked in a very long time.)

though, deleting from /wardrobe.php#/share is currently working for me (i just deleted two outfits right before posting), so if that doesn't work for you, then there's definitely a problem x:

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Jun 16, 2019 6 years ago
Sovereign
has seen too much
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Yeah, if anything I'd think if the date breaking wasn't an issue itself it was at least a weird thing that might've reflected that something else with them broke somewhere.

Well, it's working now, but that certainly wasn't working before I posted.

I know that for a fact since I had tried to clear a few outfits I didn't need bc I wanted to finally clean up my outfits list and while deleting from the shared page didn't work, neither did in wardrobe, it would just hang on the red trashcan button being highlighted and no matter what I did that outfit was still shared. and I've had this issue for a while ( At least since march, I was very avatar making heavy that month trying to make a masq outfit I enjoyed )

I tried again since you said it worked in the wardrobe, and while it still hangs on the delete button visually at the time, if I refresh that outfit is gone now.

Don't know if something was fixed or if it just decided to finally work? but if someone fixed it, thank you πŸ™

he/it | I'm afraid I'm a bit lost around here. | | |

Jun 16, 2019 6 years ago
jensen
rolled snake eyes
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RM

it's not... totally functional, because it doesn't remove itself from the shared page right when you delete (and i think it used to), but delete + refresh has removed the outfit for me pretty consistently. weird that it broke for so long, but at least it's working for you now :0

oh sacred spork, smite mine enemies

Jun 22, 2019 6 years ago
Devil
sealed it with a kiss
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Quote by Bug

Sometimes, items you have recently added to your wardrobe may take 15min-1 hour to show up on your avatar and the wardrobe item search, due to a cache delay.

This has been happening to me whenever I add items to my wardrobe. I try everything in the list (clearing cache, re-adding items), but I still have to wait a while for the items to show up-- probably due to this cache delay. Is there any particular reason for this? Is there anything I can do to help this delay? By now, I've accepted that I have to wait ~1 hour for my avatar to update with new items every single time, but it is kind of annoying for this to be a regular occurence. πŸ˜“ I use Safari/Mac.

Jun 30, 2019 6 years ago
Megu
has fire in their soul
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Endings

I read the first post and I'm not experiencing those issues.

My issue is that when on mobile I can't click anything in my wardrobe to put on the HA. This wasn't a problem until a few days ago. I logged out, reloaded, same issue. Figured I'd give it a few days: still not letting me click anything.

I've had no other issues on site with clicking, just this. I can't access a laptop/computer atm so this is my only way to use the HA feature, which is one of the main features I use on site.

*please note I cleared my cache/history and it still doesn't work.

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Jul 2, 2019 6 years ago
just2b
the Rreign Tamer
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awesome-li-cute

I apparently have a few duplicates of wearables in my wardrobe. I thought it was an one-off as I have 2 Harvested Leaf Dresses until noticing I had 10 big maroon belts, I'm not sure how many other items have repeats or if there are others.

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Jul 2, 2019 6 years ago Official
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Bug
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Segfault

I've gone ahead and removed those duplicates for you. Please go ahead and post here if you notice any others :)

We've had a couple other reports of items duplicating in there. We've noted that, in most cases, removing and re-adding the item will "fix" the issue. We are still investigating what causes this to happen and whether it can be prevented. Thank you for your report!

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Jul 2, 2019 6 years ago
just2b
the Rreign Tamer
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awesome-li-cute

will do :D

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⭐The WL of doooooooooooom⭐
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desperately seeking [item=Skeletal Cuppa Sweater] [item=Comfy Skeleton Floof]
Jul 7, 2019 6 years ago
Megu
has fire in their soul
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Endings

I think I fixed my wardrobe problem.

I can't toggle items to make the drop down for categories disappear. If I do, nothing works. So I just have to constantly keep scrolling up and down while making my ha until I get a working computer.

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