For those of you who have a Deleted Account problem, don't worry! We are still working hard on a solution for you, and it should be available for you very, very soon.

If you haven't already, make a new account, as the process with include moving everything from your deleted account, to your new username. (If it's taken, we apologize, there is nothing we can do about it :()

Make sure to have this information handy, as it will be required to process a request:
- Old Username
- Old Pets
- Items in Inventory
- Items in Vault
- Items in Shop
- Was the account ever warned, either verbally or officially?

There may be other information required, but those are the main points that will be needed. You don't need to list every item that you had, just enough to verify that you are indeed who you say you are. :)
December 31, 1969, 7:00 pm by Deleted User

Do you have to have names of all the items and all pets and stuff

December 31, 1969, 7:00 pm by Deleted User

My sister had her account deleted recently and made a new one but no activation code has been sent.

December 31, 1969, 7:00 pm by WinterSparkle
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raven, i think every warning counts as long as you got it from the staff

December 31, 1969, 7:00 pm by Deleted User

What if they've made a new account but the Activation Codes were never sent?

December 31, 1969, 7:00 pm by Deleted User

Good news!

December 31, 1969, 7:00 pm by Decepticon
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Yay, finally! I'm so happy! I hope it's not much longer.

December 31, 1969, 7:00 pm by Whiteraven27
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Does "warning" include Shout box warnings?

December 31, 1969, 7:00 pm by Monstrous_332
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About time . LOL.

December 31, 1969, 7:00 pm by Deleted User

Yes. My friend will get her account back in no time

December 31, 1969, 7:00 pm by Synbar
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Thank you for the info, I'll pass it along to my friend!!

December 31, 1969, 7:00 pm by Bogart
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Finally, thanks for the update. ^^ I'm not sure if I can remember those things though. :/ I guess galleries counts as shops? 'Cause I do remember most items I had in my gallery. My inventory on the other hand... I never really keep track of the items there.

December 31, 1969, 7:00 pm by Deleted User

Wow, this is awesome news! I am so glad to know my lost account is not lost forever!!!

December 31, 1969, 7:00 pm by Deleted User

Ah, this is great. I know someone who'll be very glad you're working on this. ^^

December 31, 1969, 7:00 pm by Pink
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I guess you just put some of the stuff you CAN remember, like I remember I had a green gem in my vault...

December 31, 1969, 7:00 pm by Deleted User

I was so worried about a friend of mine, now I think she must be one of those "deleted accounts", too. Hope she'll be back soon.

December 31, 1969, 7:00 pm by Asher
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What if we don't know some of those things? Like, I can't remember the stuff in my inventory, nor can I remember my items in vault or shop.

December 31, 1969, 7:00 pm by gangsta
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I'm glad to see they're still working on this. I bet my friend already left subeta for good,though. =/

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