Custom Wearable Sale!

The Custom Wearable Sale is HERE!

From now through Thursday, December 16th, all custom wearables in CW shops are 25% off! This is the perfect time to stock up on those CWs you've been waiting for, to do some holiday shopping, and to just browse and have fun!

If you are a CW releaser, you'll continue to receive a profit at the non-discounted price. Also -- the queue will be looked at tomorrow and Wednesday as well, so you have a little more time to get those last-second items in!

Note: There is going to be quite a bit of lag on Subeta with everyone looking through shops. Please be patient! Be sure not to hit your browser's back button or to double-click the purchase button if it seems like it's taking a while!

December 12, 2021, 6:37 pm by Kyocera
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Everything seems way quicker now. Just waiting for overlays! Thanks for working on this!

December 12, 2021, 6:31 pm by Cardamom
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Sadly I've missed out on any of the CW I wanted to catch in the stores - all sold out between when I couldn't get in and now. Shame. I understand that the admins are doing everything they can, but this also makes me less interested in buying CSC if I can't use it when I want to.

December 12, 2021, 6:28 pm by Galaxia
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Hover previews were temporarily disabled to help with lag, but should be restored soon!

December 12, 2021, 6:27 pm by Treat
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- Omigosh, I didn't even think of that! Thank you so much!

December 12, 2021, 6:26 pm by Galaxia
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Please file a ticket if the CSC is spent but the item is not placed in your inventory! I'd say UAs are standing by to help, but it's more like is running around like a champion.

December 12, 2021, 6:26 pm by boy
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You can use Subetalodge! Search for the item name there and click on the result to see the overlay

December 12, 2021, 6:25 pm by Straywillow
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Sadly cant see any CW so won’t buy Will try later

December 12, 2021, 6:25 pm by Straywillow
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Sadly cant see any CW so won’t buy Will try later

December 12, 2021, 6:24 pm by Treat
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Question, if anyone is willing to answer... Is there anywhere to see just the previews of the custom wearables? I tried using the item directory, but it only allows searching through r1-199. (Asking because none of the item previews are loading for me due to lag.)

December 12, 2021, 6:21 pm by MarchOnOff
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I give up. Hope I won't be charged. But my eyes are falling, it's 1:21 AM. Oh, and yes, still "purchasing"...Score! Not. Good night!

December 12, 2021, 6:21 pm by Galaxia
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Hover previews should be back shortly!

December 12, 2021, 6:16 pm by SpecialK
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This is ridiculous every event nothing works or there are problems, by the time it gets fixed everything will be gone…I’m even on the new subeta what’s the point if that doesn’t work too sighs

December 12, 2021, 6:12 pm by Hunger
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Uh, ok I think I'll avoid cw shops at least until tomorrow. I hope things will be better then..

December 12, 2021, 6:11 pm by Thia
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omg people on this site are so generous, thank you ;-;

December 12, 2021, 6:00 pm by MarchOnOff
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27 going on 28 min. Still purchasing. Yes, checked inventory. Constantly. I want to go to sleep, it;s 1 AM here...

December 12, 2021, 5:52 pm by Kyocera
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I've found if I click on Buy it may keep saying "purchasing" but the item is already in my inventory. So check your inventories everyone.

December 12, 2021, 5:45 pm by MarchOnOff
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15 min. Still purchasing...not! Thanks guys, happy Lumi to you too!

December 12, 2021, 5:40 pm by Flygon
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I approve of the image

December 12, 2021, 5:38 pm by Bliss
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I keep getting kicked from New Subeta as well. I haven't even been able to browse any CW shop. Whatever I wanted is most likely gone shrug. I don't buy CSC often, as the site is still unstable.

December 12, 2021, 5:35 pm by Thia
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I guess there's no way to sort by price? Is there anything that I can get with only 165 csc?

December 12, 2021, 5:31 pm by Galaxia
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Keith is still working on the loading issues! I'll keep people updated as he can brief me, we're not giving up.

December 12, 2021, 5:25 pm by Vivi
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that image was way bigger than i thought it would be. my bad

December 12, 2021, 5:24 pm by Vivi
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December 12, 2021, 5:20 pm by Toffee
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sad. It's not working at all for me. Hope they are not sold out yet 😩

December 12, 2021, 5:16 pm by boy
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Three hours and things are not working yet. There isn't even a NEW feature to justify instability. I would be ashamed to run a site like this.

December 12, 2021, 5:14 pm by Xia
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To be honest, I prefer old layout best cuz it was fast to shop than this new one... is the worst. that page is loading nonstop. Not worth it.

December 12, 2021, 5:12 pm by Star
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kinda hard to be patient when this happens every holiday/big event lol

December 12, 2021, 5:08 pm by morelull
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Thank you! I refreshed and tried again and it went through with no issues this time.

December 12, 2021, 5:06 pm by Sekhmet
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Tell me again how much better New Subeta is than the old site /s

December 12, 2021, 5:05 pm by Galaxia
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Refreshing the page should not double-charge you!

If the CSC is deducted but you don't have the item in your inventory, please file the ticket for reimbursement.

December 12, 2021, 5:04 pm by PhantomHeiko
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I agree with you it's very frustrating.

December 12, 2021, 4:58 pm by morelull
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I'm getting the eternal "Purchasing..." loader as well. Should everyone with this issue submit a ticket (after checking their inventory and purchases page)? Or just wait and see if it goes through eventually? I'm scared to refresh or try it again just in case it gets bought twice or something.

(And thank you to all the site staff working right now to get this stuff sorted out, as well as replying to our questions here to keep us in the loop.)

December 12, 2021, 4:56 pm by penelope
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yes, nonstop

December 12, 2021, 4:55 pm by PhantomHeiko
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Is anyone getting white screen when trying to look at the shops?

December 12, 2021, 4:47 pm by penelope
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Unbelievable lag that is not worth the fight. I'm seeing CWs I really wanted that are sold out by the time my screen loads. I give up. I keep continuously getting kicked from new subeta and I've been trying for two hours now to access any part of the CW shop hub. I appreciate that things are being switched to a new site, but these events need to be postponed until it is going to run smoothly for sure.

December 12, 2021, 4:47 pm by Galaxia
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Keith is working on some measures now! Previews on the CW shops specifically are being disabled to help with server load, and other steps are being taken as well.

December 12, 2021, 4:46 pm by Bear
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i've tried a few times to buy stuff (after waiting 2 hours for anything to load....) and it hasn't processed at all. it's late here so i'm going to give up for now and try again tomorrow ig.

December 12, 2021, 4:40 pm by Net
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no problem, i miss things like that too sometimes!! <3

December 12, 2021, 4:39 pm by Victoria
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I have no idea how I overlooked that with it being the first sentence,lol. Thank you!

December 12, 2021, 4:39 pm by Bison
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My subscription renews on the 20th 😭

I really wish we could change that without having to cancel.

December 12, 2021, 4:35 pm by Net
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"From now through Thursday, December 16th"

December 12, 2021, 4:34 pm by Victoria
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How long will this sale go on?

December 12, 2021, 4:15 pm by Bliss
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Oh ok. Thank you :) I’m sure they’ll work at a later time

December 12, 2021, 4:14 pm by Galaxia
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-Winks

Both the forums and CW shops work off of New Subeta, which is having another server spun up to handle the load and help both issues. It is in progress!

December 12, 2021, 4:14 pm by DimDim
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this has something of a time loop. every year you know what's coming with a new event, but you wait all day to find out that nothing works. after a few days we get the message, "sorry, it didn't work because --- but instead event xxx will be extended". i really don't understand what the admins mean when they say the bug has been fixed and next year we have the same thing again. lumi is the month with the most forum group activities and they don't work ? cw stores and they don't stop loading ? purchases and the stuff doesn't arrive ? so many comments and no one says; yeah, it worked, works great. why do you always start events that don't run smoothly ? don't you do a test run before the start ? well, at least such incidents bring people together, has something too. here it's late at night and I've been waiting all day, for an event that I'm looking forward to for weeks and that again does not go.

December 12, 2021, 4:11 pm by Galaxia
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We're working on this, please give it another try!

December 12, 2021, 4:11 pm by Bliss
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I can’t view forums or CW shops. Anyone else having this issue?

December 12, 2021, 4:08 pm by Sugar-Winks
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Is the CW shop not working for anyone else either? ;_;

December 12, 2021, 4:07 pm by Beren
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that's nice. IT's already 10 p,m. for me so... yeah I wait until tomorrow I guess.

I was able to inlock the things on the first site - seems like that since I already sold some But all the items that I have in any other site I can not yet acsess. Makes me feel stupid, I should have unlocked them this morning but I wanted to make sure people get the disount once they buy XD

On a bright site... Thank you for doing all the approvals before! heart eyes

December 12, 2021, 4:06 pm by Tribble
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I know you guys are hard at work! FYI - I have actually found if I am very oatient, and allow the pages 3 minutes or so to load, I can get things done!

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