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Feb 26, 2022 4 years ago Official
Star Captain
Galaxia
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SailorButtress

If you're still having this error, try logging out and logging back in again please?

Eeep, that's no good! Please file a ticket and the UAs should be able to assist. Thank you for letting us know this is an issue.

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Feb 26, 2022 4 years ago
springblom
is chat-tea
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I’m struggling to get forums to be nice on Mobil but i am having issues clearing my completed infection skin off. In my skin tab it shows clear and I can even put a random skin on and they both show up. But I can’t get a new infection or make it stop being visible on my HA. Help? Have done the usual clearing cache and logging in and out a few times. 😬 I don't know if this is a "create a ticket" moment or just post here moment.

Feb 26, 2022 4 years ago Official
Star Captain
Galaxia
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SailorButtress

Hmm. Have you tried a different browser?

If you have the skin, but it's saying you would need to 'cure', you could try doing that and filing for reimbursement for the sP.

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Signature art: Original pencilwork by , digital lineart and coloring by

Feb 26, 2022 4 years ago
springblom
is chat-tea
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I tried a bunch of things but it didn't work. Waited a few hours and now it does. I think maybe the strain was saying it was finished but perhaps Gunner was lagging at recognizing that. In any case, it's resolved for now! Thank you. :)

Mar 1, 2022 4 years ago
Opossum
is garBAE
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Quote by Galaxia

If you&;re still having this error, try logging out and logging back in again please?

I did, I edited my comment. I got the sP taken and it said I'd get the infection I picked but I haven't got an alert I've been infected? Is it an error or is it really taking this long to be paired/infected?

Mar 1, 2022 4 years ago Official
Spotlight Champion
Destiny
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Dexter

It can take a while. If you get bites for your chosen virus, that will speed it up.

Dexter by

Mar 1, 2022 4 years ago
Oh My Shinwa, we thought
Jestro
was dead
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Jestro

I got airhead but my strain hasnt progressed at all

❤️ ❤️ ❤️ ❤️ ❤️

Mar 1, 2022 4 years ago
zeitgeist
made a huge mistake
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Simone de Beauvoir

if you go to the Survival section of the forums you can post in the “Bite Me” thread to get bitten by somebody with the same strain as you!

[tot=zeitgeist]

Mar 2, 2022 4 years ago
Skolletta
Sir Quest-a-Lot
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It looks like you're not signed up. Go to the Voluntary Infection Program and sign up for 'Happy', then go request bites in the Survival forums (as said above). You can't be bitten if you haven't signed up. c:

:・゚✧:・゚:・゚✧
🔭🐢

Mar 2, 2022 4 years ago
Raine
is a force to be reckoned with
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mysticalrose

I just tried to get heartwarming and i got the error

An error occurred: You don't have enough sP for that virus strain.

nevermind i missed the post about logging out then back in. i got it now

Mar 3, 2022 4 years ago
Oh My Shinwa, we thought
Jestro
was dead
User Avatar
Jestro

Quote by Skolletta

It looks like you&;re not signed up. Go to the Voluntary Infection Program and sign up for &;Happy&;, then go request bites in the Survival forums (as said above). You can&;t be bitten if you haven&;t signed up. c:

yeah i realized now that apparently gunther didnt sign me up but it's been like a week im 😭😭😭😭

❤️ ❤️ ❤️ ❤️ ❤️

Mar 3, 2022 4 years ago
Skolletta
Sir Quest-a-Lot
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Oh no! :'( So sorry to hear that. I hope you get bitten quickly! c: Looks like you're up for biting now. ^_^

:・゚✧:・゚:・゚✧
🔭🐢

Mar 3, 2022 4 years ago
Delirium
dances with faeries
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Time Lord

So I unlocked Escargloom last night, cleared my skin, and chose the paid VIP option to get a new virus right away that I don't have yet. Which should have given me Gummy Squirm because I have the other 3. However, when I logged back in today, I have stage 3 of Escargloom.

I put in a ticket, but I thought I should post here as well. Not sure if I should just get rid of it or wait for a reply. T-T So much progression time wasted, big sad.


NeopetsGrundo's Cafe
Discord: deliriumsdaughter

Mar 3, 2022 4 years ago
Darkrai
is magical
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Sucre

Unfortunately, I'm pretty sure the only way to avoid getting a strain you already have is to choose a specific one. From the Survival FAQ:

Quote
Q: What does the 25k/instant option do?
A: Choosing this will grant you the first stage of a new strain. You still have to progress through the rest of the stages normally. It will not advance your current infection if you&;ve signed up for another one first.
Note: You can get a strain that you already have with this option. This is not a bug.

Mar 3, 2022 4 years ago
Delirium
dances with faeries
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Time Lord

I've never had that happen, I guess I've been lucky lmfao. Thank you!


NeopetsGrundo's Cafe
Discord: deliriumsdaughter

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