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Dec 23, 2020 5 years ago Official
Bug
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Segfault

Of course <3

In case you missed it, I actually finished the script for fixing 's item issue, and it should have fixed it for all other affected items that had the same issue. Would you mind looking through your CWs and see if that script may have fixed the other items that you noticed were wrong? If anything else is still off, feel free to list them and I can take a closer look.

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Dec 23, 2020 5 years ago
NEVER feed
Warrior
after midnight!!
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Lupeey

Ugh, sorry. I read that and just forgot to respond to that portion. It's been a long day of work (I do shipping for retail, so all the missing packages have basically ruined my sleep schedule, lol), but all the others that I've noticed so far seem to have been fixed. I'm slowly working on going through and adding releaser notes to each of my items so if I do notice anything that makes me think otherwise, I'll definitely let you know!

~ CW GroupCW Releasing ThreadMy CSCW Wishes ~
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Dec 23, 2020 5 years ago
Reaper
sealed it with a kiss
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Derek Hale

Yep, as I said, I thought I provided the appropriate info since it was literally the main pages I was having an issue with and it was an issue that had already needed to be fixed once before. We're all good, I just won't bother in the future.

Wouldst thou like to live deliciously?

Dec 23, 2020 5 years ago Official
Bug
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Segfault

No need to apologize! I just wanted to make it is all taken care of. Yes, do let me know if you notice anything else :)

And oh no, yeah, retail is exhausting, especially during the holidays. I can imagine the kind of stress. Take care of yourself, find time to relax if you can <3

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Dec 23, 2020 5 years ago
Cyborg
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Hey! Not sure where to report this, or if it need reporting even, but one of my CWs, Paleontologist’s Khaki Shorts, shows up like this in inventory:

SPOILER (click to toggle)
It also shows up like this in shop search:
SPOILER (click to toggle)
It shows up like this when i do the item= here: [item=Paleontologist’s Khaki Shorts]

It looks normal in V2 (wardrobe and CW). It shows up the same on all my devices and in all my browsers.

https://new.subeta.net/cws/shop/Cyborg">My CW shop - Cyborg’s Customs

Dec 23, 2020 5 years ago Official
Jessi
understood that reference
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Robin

That is likely because of the apostrophe in the item name, which is my mistake -- I should have changed it pre-approval! Please submit a ticket and I'll chat with you about it :)

Dec 24, 2020 5 years ago
elka
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juxed

Hello hello!! First of all Happy Holidays to anyone who reads this when it's already the 24th <3

Second, I want to apologize in advance if this was already asked/mentioned, I searched super hard but didn't find going through pages ;A; (Same goes if I shouldn't post here and use V2 suggestion thread instead, do lemme know and I will yeetus deletus and move it there, but I do not know if it's a bug or somewhat intended) Anyways SO!

I noticed the "Account search" is missing from the new pages set. As this is something I use a lot, and I mean a loooooooot, I am curious to know if it will return. This prevents a lot of extra page clicking to make sure I don't buy something I already have n_n Thank you kindly for your time!!

Dec 24, 2020 5 years ago
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Warrior
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Lupeey

Okay, so I've been playing around with my releaser notes and now I'm noticing that the directory is showing that quite a few items sold more copies sold than were even allowed for in the old batch system (such as 12, 13, etc). All of the examples below should've been capped in the 10-20 range. Pretty sure all of these were 10s.

Just to name a few are

For instance, I know the white oversized bow ring was only 10 copies, but it's showing 13 as having sold.

Definitely trying to relax. It's nice to have the next few days off, but I can't imagine the chaos I'll be walking back into. xD

~ CW GroupCW Releasing ThreadMy CSCW Wishes ~
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Dec 24, 2020 5 years ago Official
Bug
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Segfault

No worries! It's sort of included in this "disclaimer" of sorts:

Quote
V2 is a massive work-in-progress, so what you see now is not at all final. The site layout, item hovers, sCode, etc are all going to see massive additions and upgrades over the next few months, so please don&;t be alarmed that some things are &quot;missing&quot; from them for now. For example, the item hovers on v2 have very little information in them at the moment; this is not at all their final form!

Thank you so much for bringing that to our attention! You're right - those numbers are not accurate. I'll work on a fix. This may be an odd question, but have you noticed if any CWs from that time period that are showing the correct number sold for you, or do all of them seem off?

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Dec 24, 2020 5 years ago
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Lupeey

Not a problem! ^o^ It seems like it's affecting items across the board. The is a newly approved and retired item that I capped at 10 copies and it's showing 11. Seems like some items are correct too, though. The seems to be just fine, and that was capped at 10 copies. So it's a mix of old and new, but also random (or so it seems) which I'm not sure helps you any. >.<

~ CW GroupCW Releasing ThreadMy CSCW Wishes ~
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Dec 24, 2020 5 years ago Official
Bug
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Segfault

The count for the seems correct according to logs - It looks like you got one releaser copy upon approval, and then sold 10 more copies through your shop, which totals to 11. Does that make sense or were only 9 copies supposed to have gone out through your shop?

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Dec 25, 2020 5 years ago
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Warrior
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Lupeey

There should have been only 9 copies that went out through shops, but it's possible I made an error and didn't adjust the quantity to 9 before I unlocked them. I'm like 99% sure it said 10 copies sold when I moved it to my warehouse to retire though, but I could definitely be wrong. x-x

~ CW GroupCW Releasing ThreadMy CSCW Wishes ~
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Dec 26, 2020 5 years ago
Adventure Captain
Armor
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Drayce

Sorry to be a hassle and I hope this is not be being oblivious to something obvious, but: I can't see item images in the directory anymore. I have cleared cache, refreshed, changed pages, but only the wardrobe overlay and text info appears, not the item itself (so I can't access item hovers).

ETA b/c i forgot: I am using chrome on a windows 10.

they/them/theirs, please.

Dec 26, 2020 5 years ago
Eitleoidhme
has fire in their soul
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Can anyone tell me the difference between the gold star and the blue star on a CW? I never noticed two different colors before this change and I didn't see anything about it in the post.

🌟YAY!!! I finally reached 5000 food items! My ultimate goal is 9000. 🌟
My first Gourmand pet would appreciate anything from this list that looks yummy.
Still need Morostide candy if anyone is trying to eliminate sugar from their pets diet

Dec 26, 2020 5 years ago
jensen
rolled snake eyes
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RM

Quote by Armor
@/Bug Sorry to be a hassle and I hope this is not be being oblivious to something obvious, but: I can&;t see item images in the directory anymore. I have cleared cache, refreshed, changed pages, but only the wardrobe overlay and text info appears, not the item itself (so I can&;t access item hovers).
also having this issue on latest version safari and firefox


Quote by SubetaTeam
If you&;re already familiar with CWs, we have put together an in-depth transition guide that will walk you through all the new features, additions, quality-of-life updates, and important changes to note.</p>
<p></p>
<p>
Are you new to custom wearables? Don’t worry, we have you covered too! Check out the [link=https://new.subeta.net/cws/help/intro]Introduction to CWs[/link] guide to help you understand the basics before getting started.

Quote by Custom Wearables: Transition Guide
What changes to CWs are coming with the new system?
Gold Star → Teal Star
</p>
<p>All new CWs will be denoted by a teal star in the top right corner, instead of the gold star we usually see. All CWs that were submitted on the previous system will still display a gold star.</p>
<p>This is to allow for some ease with telling old and new CWs apart, as well as provide some clarity around the pricing of the CW when it was released.

oh sacred spork, smite mine enemies

Dec 26, 2020 5 years ago Official
Bug
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Segfault

Yeah, no problem. I double-checked and took a closer look for you, just in case. The logs are distinct and each individual copy can be traced, so I can confirm 10 individual shop purchases happened.

The older items you posted do have inaccurate counts though, and I'm still looking into those.

Thank you for letting us know! It looks like this was an unintended side effect of a fix we deployed about a day ago to fully resolve the "random" blank page issues people were running into. We're investigating this issue now.

We hadn't run into this when we were testing the fix, so we're also looking into why that was, and tweaking our dev process to help us catch this kind of thing before deployment next time.

[edit] Should be fixed now! Though we're still tweaking a few things behind-the-scenes, little improvements :)

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Dec 26, 2020 5 years ago Official
Keith
is sweet
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Eradication

Fixed the item issue! It came from the fix I deployed yesterday, to stop the infinite loop / blank page issue, which unfortunately was causing some browsers to crash. It was requesting information in the background for item details over and over.

So, we rewrote the function that handled that back and forth, but went a step further and started adding types to our front end code. That just means that it's way harder for us to ship code that is broken, because it'll yell at us before we make it to the deployment stage.

The new functionality also allows us to use this anywhere on the new site to fetch information in the background and display it for things like hovers. Will make the interactivity on the new site a lot easier.

💖 ✨ 🤗

Dec 26, 2020 5 years ago
Adventure Captain
Armor
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Drayce

Item images and hovers are back for me! ToT Thank you so much for all your hard work fixing the issues everyone runs across.

they/them/theirs, please.

Dec 26, 2020 5 years ago
jensen
rolled snake eyes
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RM

it's fixed on my end too, thank you guys for the speedy update :D

oh sacred spork, smite mine enemies

Dec 27, 2020 5 years ago
Truffula
is quali-tree company
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Daryonka

Excellent news!

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