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Feb 15, 2021 5 years ago
Larien
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I am a returning user, and I cannot see my avatar at all. Help, please?

Feb 16, 2021 5 years ago Official
Spotlight Champion
Destiny
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Dexter

I have reset yours for you. :)

Dexter by

Feb 16, 2021 5 years ago
Larien
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Thank you !

Feb 18, 2021 5 years ago
Beary
is quest-ionable
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Hello, Returned user here. My avatar base wont show up? Eyes/nose etc work fine as does wardrobe so far as Ive checked

Feb 18, 2021 5 years ago
Lacaria
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Seems im having issue with the wardrobe, screen goes white on me when i click the hair and some items aswell.

Feb 20, 2021 5 years ago
badger
is made of stardust
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Hi I'm a returning user and my wardrobe isn't working, please can you help?

Feb 21, 2021 5 years ago
Eevee0
is savory
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Darkmire

Hi I'm a returning user and I'm having the same issues can't see my avatar pls help!

nice

Feb 21, 2021 5 years ago Official
Spotlight Champion
Destiny
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Dexter

All fixed!

Are you talking about the hair salon is completely broken or the whole wardrobe? If your entire wardrobe is broken please provide the information on the first page that Bug asked for. If it is just the hair salon, they are working on that currently but this thread is only for the entire wardrobe being unusable.

Dexter by

Feb 21, 2021 5 years ago
debeststar
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Lotor

Hi I'm a returning member and I'm having the same issues, I can't see my avatar pls help :)

Feb 22, 2021 5 years ago
VaraDrakaina
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Hi , I created a new account a few months ago, and haven't been able to access the Wardrobe since then. It appears as a blank white page, sometimes with a banner at the top, while other pages on the new Subeta website, such as the Pets and Subscriptions pages, will load just fine. I'm using Google Chrome Version 88.0.4324.182 (Official Build) (64-bit) on a Windows 10 Desktop computer. Not sure what device information you'd need, so just let me know if I can provide anything that can help you out. I'm not certain what could have triggered the error, it's been a long time since I've been on Subeta as I lost my old account a number of years ago. I just assume it might be an error tied to new accounts and the new wardrobe.

Feb 22, 2021 5 years ago Official
Spotlight Champion
Destiny
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Dexter

I am not sure if I can help (Bug may be the only one who can) but I did reset some things to see if that helps. Let me know if it did!

I reset your avatar for you :D

Dexter by

Feb 22, 2021 5 years ago
VaraDrakaina
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Quote by Destiny

I am not sure if I can help (Bug may be the only one who can) but I did reset some things to see if that helps. Let me know if it did!

It appears to be working now, thank you so much!

Feb 22, 2021 5 years ago Official
Spotlight Champion
Destiny
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Dexter

Awesome! Glad I could help!

Dexter by

Feb 23, 2021 5 years ago
SeriousGreen
is bright-eyed and bushy-tailed
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Radiant

Survival has begun and the Wardrobe is having fits. First it said I couldn't access until I was logged in...which I was. Then my Skins page wouldn't load. Finally, I got the first page to load, but now I cannot view any other page. The lag is off the charts, so that could be a big part of the problem.

Any ideas when this will be fixed???

☂ 🌺 Spring Is In The Air ~ Time To Garden 🌺 ☂

Feb 24, 2021 5 years ago
Lesley
donated to the cash shop
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John Lockwood Jr.

Returning user with broken wardrobe and avatar.

Feb 24, 2021 5 years ago
Lyric
is a SUPER USER!!!
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Noble King B

Broken wardrobe, cannot see skins, broken images all over.

Anything in the shops that's hoverable for a wearable is a broken image too.



Never respond to shade coming from trees that bear no fruit.
Read that again.

Go Bills!

Feb 24, 2021 5 years ago
NoCuteNameForMe
is a biter
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Irish Sugar

Survival issues, I imagine. My avatar was fine before logging out. When I logged back in, I cannot see the avatar. When I click, "Open Image In New Tab," I get this message. (not that it matters....lol)

InterventionImageExceptionNotReadableException {: "Unable to init from given url (/perf-cgi/3pp/http/img.subeta.net/avatars2/b_backdrop_22031_228241.png)." : 0 : "/home/forge/sapi.subeta.net/vendor/intervention/image/src/Intervention/Image/AbstractDecoder.php" : 84 trace: {▶} }

Incidentally, my wardrobe works fine, I am able to click "wear", and it acts normally.
I am using Chrome, Windows 10, and am on my laptop. All current updates.
Thank you!

Feb 24, 2021 5 years ago
red5luke
needs a vacation!
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MurdocIsGod

My avatar and others are broken. I don't have any issues with the wardrobe showing my avatar, but everywhere else, it's broken, especially the forums. Using Windows 10 and Google Chrome, have cleared out cache a few times and that hasn't helped. Thanks!


[flower=red5luke]
My Wishlists

Feb 24, 2021 5 years ago
elka
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juxed

henlo!

sorry but i am not sure if my issue applies exactly to most of what is going on here, after reading description in main post :O

i was trying to do some things in my CW shop (and it didn't work btw, i would need a quick tip as well as to where to post about that too) and so because it failed i thought i'd try another browser. at that moment my avatar was fine. so i went from chrome to edge. once on edge, my avatar broke.

i came back to chrome, and it has remained broken... i just also completely cleared cache just to make sure, still broken. i see some other people's HAs as being broken too now

it seems all a bit complicated and random but here i am, thank you kindly in advance!

Feb 24, 2021 5 years ago
Tattered
is ZOMBIE LONG TIME
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Asmoraius

Hi! I'm a returning user and my avatar is broken.

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